# TigerDirect - Are they reliable? **URL:** \ **Category:** In My Humble Opinion\ **Created:** [November 3, 2011, 4:28pm UTC](https://boards.straightdope.com/t/tigerdirect-are-they-reliable/601755 "2011-11-03T16:28:02Z")\ **Posts on this page:** 14\ **Page:** 2
**Author:** ![Khadaji](https://avatars.discourse-cdn.com/v4/letter/k/9e8a1a/32.png) [@Khadaji](https://boards.straightdope.com/u/Khadaji)\ **Post date:** [November 3, 2011, 8:55pm UTC](https://boards.straightdope.com/t/tigerdirect-are-they-reliable/601755/21 "2011-11-03T20:55:04Z")
I like them at least as much as NewEgg. I have no complaints about either. ---
**Author:** ![Bri2k](https://avatars.discourse-cdn.com/v4/letter/b/48db29/32.png) [@Bri2k](https://boards.straightdope.com/u/Bri2k)\ **Post date:** [November 3, 2011, 10:16pm UTC](https://boards.straightdope.com/t/tigerdirect-are-they-reliable/601755/22 "2011-11-03T22:16:52Z")
I learned about TigerDirect from a buddy who was in upper management at Egghead for a while. He totally swears by TigerDirect I’ve had nothing but good experiences with them. Bri2k ---
**Author:** ![Bartman](https://avatars.discourse-cdn.com/v4/letter/b/779978/32.png) [@Bartman](https://boards.straightdope.com/u/Bartman)\ **Post date:** [November 3, 2011, 10:56pm UTC](https://boards.straightdope.com/t/tigerdirect-are-they-reliable/601755/23 "2011-11-03T22:56:45Z")
I bought a half dozen major purchases through Tiger. No complaints at all. And the one time I had a problem (back light went out on LCD monitor about 9 months after purchase) they replaced the equipment with nary a fuss. ---
**Author:** ![FlyByNight512](https://avatars.discourse-cdn.com/v4/letter/f/82dd89/32.png) [@FlyByNight512](https://boards.straightdope.com/u/FlyByNight512)\ **Post date:** [November 3, 2011, 11:09pm UTC](https://boards.straightdope.com/t/tigerdirect-are-they-reliable/601755/24 "2011-11-03T23:09:27Z")
I worked for a custom computer builder for a while, we often purchased from Tiger Direct. They were fine to work with, no real distinction between them and Newegg. I’ve only purchased equipment from them a couple of times as an individual and haven’t had problems there either. ---
**Author:** ![control-z](https://avatars.discourse-cdn.com/v4/letter/c/eada6e/32.png) [@control-z](https://boards.straightdope.com/u/control-z)\ **Post date:** [November 4, 2011, 8:14pm UTC](https://boards.straightdope.com/t/tigerdirect-are-they-reliable/601755/25 "2011-11-04T20:14:55Z")
Check out Amazon too. I’ve always thought Tiger and B&H prices were high. ---
**Author:** ![typoink](https://avatars.discourse-cdn.com/v4/letter/t/ecb155/32.png) [@typoink](https://boards.straightdope.com/u/typoink)\ **Post date:** [November 4, 2011, 11:18pm UTC](https://boards.straightdope.com/t/tigerdirect-are-they-reliable/601755/26 "2011-11-04T23:18:18Z")
My only complaint w/ Tiger over the years is that they sometimes subsitute cheap generic items. Like, if you order a $5 “USB Keyboard” they might send one different from the picture on the website. Not usually a big deal, but it’s bugged me a couple times when I was trying to order matching accessories for an office I did IT for. Other than that, they’re fast, efficient, and have good policies. I prefer Newegg, but mainly because I think the website is better and there’s no sales tax (Tiger has a retail presence in IL, so they charge standard tax). ---
**Author:** ![PandaBear77](https://avatars.discourse-cdn.com/v4/letter/p/edb3f5/32.png) [@PandaBear77](https://boards.straightdope.com/u/PandaBear77)\ **Post date:** [November 5, 2011, 1:00am UTC](https://boards.straightdope.com/t/tigerdirect-are-they-reliable/601755/27 "2011-11-05T01:00:39Z")
MrPanda has done 2-3 dozen transactions with them over the years and has never had a problem. ---
**Author:** ![brendon\_small](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/brendon_small/32/17101_2.png) [@brendon\_small](https://boards.straightdope.com/u/brendon_small)\ **Post date:** [November 6, 2011, 12:59am UTC](https://boards.straightdope.com/t/tigerdirect-are-they-reliable/601755/28 "2011-11-06T00:59:20Z")
I almost use them exclusively for work purchases when I can. Mostly because if I put anywhere else down on a purchase order, I am told to go check Tiger Direct first, but in general, we buy stuff there. It all works, or mostly… Brendon Small ---
**Author:** ![Ruby](https://avatars.discourse-cdn.com/v4/letter/r/13edae/32.png) [@Ruby](https://boards.straightdope.com/u/Ruby)\ **Post date:** [November 6, 2011, 2:09am UTC](https://boards.straightdope.com/t/tigerdirect-are-they-reliable/601755/29 "2011-11-06T02:09:28Z")
I’ve been pleasantly surprised by the speed of their delivery. We ordered a part after normal business hours on one day and it was delivered FedEx the following day. Very strange in a good way. I don’t use B&H or NewEgg as much because of that. ---
**Author:** ![Jophiel](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/jophiel/32/66_2.png) [@Jophiel](https://boards.straightdope.com/u/Jophiel)\ **Post date:** [November 6, 2011, 2:30am UTC](https://boards.straightdope.com/t/tigerdirect-are-they-reliable/601755/30 "2011-11-06T02:30:30Z")
I use NewEgg often enough but I always check TigerDirect. Mainly because they have a warehouse store not far from me and I can often hike over and pick up my item that day. No shipping costs and instant gratification. ---
**Author:** ![BeaMyra](https://avatars.discourse-cdn.com/v4/letter/b/2bfe46/32.png) [@BeaMyra](https://boards.straightdope.com/u/BeaMyra)\ **Post date:** [November 6, 2011, 11:23am UTC](https://boards.straightdope.com/t/tigerdirect-are-they-reliable/601755/31 "2011-11-06T11:23:22Z")
You can often get price matches from B&M stores if TigerDirect has a sale, especially in Chicago and other cities where Tiger Direct has B&M stores ---
**Author:** ![VunderBob](https://avatars.discourse-cdn.com/v4/letter/v/839c29/32.png) [@VunderBob](https://boards.straightdope.com/u/VunderBob)\ **Post date:** [November 6, 2011, 2:30pm UTC](https://boards.straightdope.com/t/tigerdirect-are-they-reliable/601755/32 "2011-11-06T14:30:27Z")
I’ve never had an issue or quibble with TigerDirect. ---
**Author:** ![Sitnam](https://avatars.discourse-cdn.com/v4/letter/s/6a8cbe/32.png) [@Sitnam](https://boards.straightdope.com/u/Sitnam)\ **Post date:** [November 6, 2011, 2:37pm UTC](https://boards.straightdope.com/t/tigerdirect-are-they-reliable/601755/33 "2011-11-06T14:37:46Z")
I’ve been very happy with them. ---
**Author:** ![Mopal](https://avatars.discourse-cdn.com/v4/letter/m/aeb1de/32.png) [@Mopal](https://boards.straightdope.com/u/Mopal)\ **Post date:** [November 7, 2011, 10:03pm UTC](https://boards.straightdope.com/t/tigerdirect-are-they-reliable/601755/34 "2011-11-07T22:03:17Z")
> [@typoink](#): > > I prefer Newegg, but mainly because I think the website is better and there’s no sales tax (Tiger has a retail presence in IL, so they charge standard tax). So you’re assuming you won’t get caught dodging use tax? [http://tax.illinois.gov/Individuals/Illinois-Use-Tax.htm](http://tax.illinois.gov/Individuals/Illinois-Use-Tax.htm) [Previous page](https://boards.straightdope.com/t/tigerdirect-are-they-reliable/601755.md?page=1)