# Uh oh!  Hard drive problem.  Help!

**URL:** <https://boards.straightdope.com/t/uh-oh-hard-drive-problem-help/109792>\
**Category:** Factual Questions\
**Created:** [May 19, 2002, 4:29am UTC](https://boards.straightdope.com/t/uh-oh-hard-drive-problem-help/109792 "2002-05-19T04:29:40Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![RickJay](https://avatars.discourse-cdn.com/v4/letter/r/bb73d2/32.png) [@RickJay](https://boards.straightdope.com/u/RickJay)\
**Post date:** [May 19, 2002, 4:29am UTC](https://boards.straightdope.com/t/uh-oh-hard-drive-problem-help/109792/1 "2002-05-19T04:29:40Z")

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The hard drive in my Dell is just 4 months past warranty, so of course it’s acting up.

About 1 month ago is started making a loud clicking noise and briefly stopping; the computer stops when this happens, although the cursor can still be moved and it doesn’t lose any data or anything. This happened maybe once a day. Now it happens a LOT; a loud CLICK-click, at no particular interval. Sometimes it does it eight times in a row, sometimes just once. Sometimes it goes for 20 minutes without doing it or more. Sometimes it happens a lot.

Not good. What’s wrong with the darned thing?

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**Author:** ![astro](https://avatars.discourse-cdn.com/v4/letter/a/9dc877/32.png) [@astro](https://boards.straightdope.com/u/astro)\
**Post date:** [May 19, 2002, 4:42am UTC](https://boards.straightdope.com/t/uh-oh-hard-drive-problem-help/109792/2 "2002-05-19T04:42:50Z")

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Sounds like possible incipient hard drive failure. Back up critical data and call Dell to arrrange for a new drive.

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**Author:** ![Caught\_Work](https://avatars.discourse-cdn.com/v4/letter/c/919ad9/32.png) [@Caught\_Work](https://boards.straightdope.com/u/Caught_Work)\
**Post date:** [May 19, 2002, 10:00am UTC](https://boards.straightdope.com/t/uh-oh-hard-drive-problem-help/109792/3 "2002-05-19T10:00:41Z")

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It’s also known as the Had Drive Death Clunk.  
Your HDD is definately going to fail very soon.  
IIRC, it’s the read/write head that is clunking and will sooner or later start ‘srcatching’ your drive surface introducing more and more bad sectors, resulting in failure when it ‘scratches’ a sector in the boot area or any of the OS area.

Backup and replace NOW !

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**Author:** ![Hodge](https://avatars.discourse-cdn.com/v4/letter/h/5f9b8f/32.png) [@Hodge](https://boards.straightdope.com/u/Hodge)\
**Post date:** [May 19, 2002, 1:29pm UTC](https://boards.straightdope.com/t/uh-oh-hard-drive-problem-help/109792/4 "2002-05-19T13:29:14Z")

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Thirded. I just went through the same situation about a month ago. Luckily, I’d run regular backups before the drive finally crapped out.

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**Author:** ![handy](https://avatars.discourse-cdn.com/v4/letter/h/b5a626/32.png) [@handy](https://boards.straightdope.com/u/handy)\
**Post date:** [May 19, 2002, 2:55pm UTC](https://boards.straightdope.com/t/uh-oh-hard-drive-problem-help/109792/5 "2002-05-19T14:55:59Z")

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Or you can get a HD test program to test it. Might be some shareware ones on [download.com](http://download.com)

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**Author:** ![Number](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/number/32/242_2.png) [@Number](https://boards.straightdope.com/u/Number)\
**Post date:** [May 19, 2002, 6:15pm UTC](https://boards.straightdope.com/t/uh-oh-hard-drive-problem-help/109792/6 "2002-05-19T18:15:39Z")

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Diagnostic programs can be downloaded for free from most of the major drive manufacturers’ websites. If one isn’t available you can use the 30-day trial version of [Ontrack Data Advisor](http://www.ontrack.com/dataadvisor/).

However, these utilities will at most be able to diagnose hardware problems, not repair them. Since your drive is out of warranty you should buy a new drive and image the old one to it with the manufacturer’s software. Get a good screwdriver and take the old drive apart. It’s got some powerful magnets and shiny platters which can be used for craft projects.

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**Author:** ![RickJay](https://avatars.discourse-cdn.com/v4/letter/r/bb73d2/32.png) [@RickJay](https://boards.straightdope.com/u/RickJay)\
**Post date:** [May 19, 2002, 6:59pm UTC](https://boards.straightdope.com/t/uh-oh-hard-drive-problem-help/109792/7 "2002-05-19T18:59:30Z")

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Figures.

Good thing new drives are cheap. I’m not going to bother backing it up, though… it’s just programs, I don’t keep any important data on it. Life sucks, n’est-ce pas?
