# Unable to install Java

**URL:** <https://boards.straightdope.com/t/unable-to-install-java/499199>\
**Category:** Factual Questions\
**Created:** [June 9, 2009, 1:07pm UTC](https://boards.straightdope.com/t/unable-to-install-java/499199 "2009-06-09T13:07:49Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Jormungandr](https://avatars.discourse-cdn.com/v4/letter/j/a6a055/32.png) [@Jormungandr](https://boards.straightdope.com/u/Jormungandr)\
**Post date:** [June 9, 2009, 1:07pm UTC](https://boards.straightdope.com/t/unable-to-install-java/499199/1 "2009-06-09T13:07:49Z")

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This weekend, I had to do a complete re-install of Windows XP. Thus, although I had installed IE8, I was using an older version of Java. I got the icon message that a new version of Java ( Version 6 Update 13) was available. I downloaded it and try to install, but I got a 25099 error message. I went to the help center([http://www.java.com/en/download/help/error\_25099.xml](http://www.java.com/en/download/help/error_25099.xml)), which recommened uninstalling older version of Java, which I did. (As for Quick starter mentioned, it wasn’t found) However, I keep getting the error message. I downloaded Windows Installer CleanUp Utility([http://www.java.com/en/download/help/uninstall\_java.xml](http://www.java.com/en/download/help/uninstall_java.xml)), but no Java is listed on the list of programs. In the first link, Step #5 mentions any Java software. I have OpenOffice installed, could this be the problem. If not, how do I fix this problem? Any help would be greatly appreciated.

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**Author:** ![Jormungandr](https://avatars.discourse-cdn.com/v4/letter/j/a6a055/32.png) [@Jormungandr](https://boards.straightdope.com/u/Jormungandr)\
**Post date:** [June 9, 2009, 5:09pm UTC](https://boards.straightdope.com/t/unable-to-install-java/499199/2 "2009-06-09T17:09:53Z")

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I managed to find and install Java 6 update 12 successfully. So far, no problems.