# Unable to log into MSN Messenger **URL:** \ **Category:** Factual Questions\ **Created:** [January 13, 2005, 10:03pm UTC](https://boards.straightdope.com/t/unable-to-log-into-msn-messenger/284601 "2005-01-13T22:03:42Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![biddee](https://avatars.discourse-cdn.com/v4/letter/b/839c29/32.png) [@biddee](https://boards.straightdope.com/u/biddee)\ **Post date:** [January 13, 2005, 10:03pm UTC](https://boards.straightdope.com/t/unable-to-log-into-msn-messenger/284601/1 "2005-01-13T22:03:42Z")
Ok, there’s something very weird going on with my computer and I hope y’all will be able to help. I am unable to log into MSN Messenger. When I troubleshoot it tells me that all my connections are correct. I have uninstalled and reinstalled it. I have run C-Cleaner, Adaware and Spybot Blaster. I can surf the net, I can log onto MSN Webmessenger, but my downloaded copy just will not let me log on. Every time I try to log in, I get the following message: > [@](#): > > Sorry, we were unable to log you into the .NET messenger service at this time. Please try again later. 80072f0d What could be going on? The only thing I haven’t done is run Hijack This…do I need to do it and post the log? This is a work computer. ---
**Author:** ![Lobsang](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/lobsang/32/4067_2.png) [@Lobsang](https://boards.straightdope.com/u/Lobsang)\ **Post date:** [January 13, 2005, 10:09pm UTC](https://boards.straightdope.com/t/unable-to-log-into-msn-messenger/284601/2 "2005-01-13T22:09:34Z")
I had this happen the other night, my connection was fine too. I did try again later, and got in though. ---
**Author:** ![biddee](https://avatars.discourse-cdn.com/v4/letter/b/839c29/32.png) [@biddee](https://boards.straightdope.com/u/biddee)\ **Post date:** [January 13, 2005, 10:20pm UTC](https://boards.straightdope.com/t/unable-to-log-into-msn-messenger/284601/3 "2005-01-13T22:20:11Z")
This has been happening since Tuesday. I also did a virus scan. ---
**Author:** ![biddee](https://avatars.discourse-cdn.com/v4/letter/b/839c29/32.png) [@biddee](https://boards.straightdope.com/u/biddee)\ **Post date:** [January 14, 2005, 12:21am UTC](https://boards.straightdope.com/t/unable-to-log-into-msn-messenger/284601/4 "2005-01-14T00:21:36Z")
I forgot to add that when I rebooted yesterday I got a message saying that some files had been replaced with unauthorized versions and I should reinsert the Windows 2000 disk to restore them. Apparently the IT guy came today and did exactly that, but when I rebooted again today, it came up with the same error message. I just spoke to him (the IT guy) and he said that it could be that my profile could be corrupt which could cause problems like this. Is this correct? I don’t have a lot of faith in our IT guys…lol. ---
**Author:** ![biddee](https://avatars.discourse-cdn.com/v4/letter/b/839c29/32.png) [@biddee](https://boards.straightdope.com/u/biddee)\ **Post date:** [January 14, 2005, 11:30am UTC](https://boards.straightdope.com/t/unable-to-log-into-msn-messenger/284601/5 "2005-01-14T11:30:49Z")
Can anyone help please? ---
**Author:** ![biddee](https://avatars.discourse-cdn.com/v4/letter/b/839c29/32.png) [@biddee](https://boards.straightdope.com/u/biddee)\ **Post date:** [January 14, 2005, 7:03pm UTC](https://boards.straightdope.com/t/unable-to-log-into-msn-messenger/284601/6 "2005-01-14T19:03:45Z")
I am still unable to sign in and it seems that no one on the SD can help me, can anyone point me to anywhere where I might be able to get help?