# Upgrading your IPhone? (Another New One) **URL:** \ **Category:** In My Humble Opinion\ **Tags:** apple\ **Created:** [September 10, 2024, 9:09pm UTC](https://boards.straightdope.com/t/upgrading-your-iphone-another-new-one/1007086 "2024-09-10T21:09:33Z")\ **Posts on this page:** 18\ **Page:** 3
**Author:** ![zbuzz](https://avatars.discourse-cdn.com/v4/letter/z/e19b73/32.png) [@zbuzz](https://boards.straightdope.com/u/zbuzz)\ **Post date:** [September 25, 2024, 2:07am UTC](https://boards.straightdope.com/t/upgrading-your-iphone-another-new-one/1007086/41 "2024-09-25T02:07:06Z")
I don’t think that’s a counter, I think that’s an in addition to. ---
**Author:** ![Eyebrows\_0f\_Doom](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/eyebrows_0f_doom/32/3119_2.png) [@Eyebrows\_0f\_Doom](https://boards.straightdope.com/u/Eyebrows_0f_Doom)\ **Post date:** [September 25, 2024, 4:13am UTC](https://boards.straightdope.com/t/upgrading-your-iphone-another-new-one/1007086/42 "2024-09-25T04:13:48Z")
Yeah I mean I still see the color of the phone I bought around the camera lens. I want the case I get to compliment it, not clash. And many people don’t even use a case. ---
**Author:** ![Mallard](https://avatars.discourse-cdn.com/v4/letter/m/b9bd4f/32.png) [@Mallard](https://boards.straightdope.com/u/Mallard)\ **Post date:** [September 25, 2024, 5:32am UTC](https://boards.straightdope.com/t/upgrading-your-iphone-another-new-one/1007086/43 "2024-09-25T05:32:19Z")
I’m not into having to have the “bestest” and latest electronic gadgets so when my contract expires every couple years, I’ll upgrade to whatever I can get for minimal or zero cost. Of course that means I won’t have the Cadillac of devices. However, I did run into an interesting issue with this latest eye phone I got last November, when i drag and drop pics and videos to save on my laptop to free up phone space, I can’t view the files. I can see they’re there, but I get a message that I have to buy something called a “codec” or some such thing if I want to play a phone video or view pics on a device other than the phone itself. If this is going to be an ongoing issue, I just may have to get out of eye phones and see if I can figure out what’s compatible with my laptop. It seems with this electronics stuff there’s always some kind of stupid complication. ---
**Author:** ![zbuzz](https://avatars.discourse-cdn.com/v4/letter/z/e19b73/32.png) [@zbuzz](https://boards.straightdope.com/u/zbuzz)\ **Post date:** [September 25, 2024, 6:30am UTC](https://boards.straightdope.com/t/upgrading-your-iphone-another-new-one/1007086/44 "2024-09-25T06:30:34Z")
> [@Mallard](#): > > However, I did run into an interesting issue with this latest eye phone I got last November, when i drag and drop pics and videos to save on my laptop to free up phone space, I can’t view the files. You might be saving them as HEIF/HEVC photos and videos which are high efficiency file formats that are the same photo/video quality as .jpg and .h264 but at lower file sizes. On your iPhone, go to Settings \> Camera \> Formats. If it is set to “High Efficiency,” switch it to “Most Compatible.” ---
**Author:** ![Mallard](https://avatars.discourse-cdn.com/v4/letter/m/b9bd4f/32.png) [@Mallard](https://boards.straightdope.com/u/Mallard)\ **Post date:** [September 25, 2024, 3:54pm UTC](https://boards.straightdope.com/t/upgrading-your-iphone-another-new-one/1007086/45 "2024-09-25T15:54:50Z")
Thanks for the info. I made that switch, then dragged and dropped the pics/videos onto my laptop again but that didn’t fix anything. ---
**Author:** ![zbuzz](https://avatars.discourse-cdn.com/v4/letter/z/e19b73/32.png) [@zbuzz](https://boards.straightdope.com/u/zbuzz)\ **Post date:** [September 25, 2024, 11:36pm UTC](https://boards.straightdope.com/t/upgrading-your-iphone-another-new-one/1007086/46 "2024-09-25T23:36:14Z")
You checked with photos/videos that you took _after_ you switched the setting, correct? ---
**Author:** ![Mallard](https://avatars.discourse-cdn.com/v4/letter/m/b9bd4f/32.png) [@Mallard](https://boards.straightdope.com/u/Mallard)\ **Post date:** [September 26, 2024, 12:24am UTC](https://boards.straightdope.com/t/upgrading-your-iphone-another-new-one/1007086/47 "2024-09-26T00:24:05Z")
No, I switched the setting then re downloaded the pictures/videos. After looking again, there are a bunch of files that open and some that don’t. The ones that won’t appear to be some kind of "duplicate’ of the ones that open because they have the same file #. However, the files that consistently won’t open appear to be video files. Yet, the eye phone I had previously there was no issue. When I view the same files through the eye phone itself hooked up to the laptop prior to dragging and dropping on the laptop, it seems to be the same issue. Im getting the impression that if I want videos I have to use my video camera which is much more versatile so I’m not “marooned” to using the eye phone only for play back or check into getting a non apple phone and see if that problem goes away. I got this phone with the larger storage so I wouldnt be forced to pay for an eye cloud subscription but i had NO idea I would be so limited with the video storage. ---
**Author:** ![Munch](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/munch/32/5281_2.png) [@Munch](https://boards.straightdope.com/u/Munch)\ **Post date:** [September 26, 2024, 12:31am UTC](https://boards.straightdope.com/t/upgrading-your-iphone-another-new-one/1007086/48 "2024-09-26T00:31:02Z")
> [@Mallard](#): > > I made that switch, then dragged and dropped the pics/videos onto my laptop again but that didn’t fix anything. That will only fix things going forward - it won’t convert the existing videos to .mov files. ---
**Author:** ![Mallard](https://avatars.discourse-cdn.com/v4/letter/m/b9bd4f/32.png) [@Mallard](https://boards.straightdope.com/u/Mallard)\ **Post date:** [September 26, 2024, 12:48am UTC](https://boards.straightdope.com/t/upgrading-your-iphone-another-new-one/1007086/49 "2024-09-26T00:48:23Z")
Thanks for the info. So basically, the videos taken this past 10 months are “stuck” on my eye phone for viewing forever more? (thank God I didn’t take any videos of my granddaughter’s wedding on an eye phone) ---
**Author:** ![Munch](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/munch/32/5281_2.png) [@Munch](https://boards.straightdope.com/u/Munch)\ **Post date:** [September 26, 2024, 2:08am UTC](https://boards.straightdope.com/t/upgrading-your-iphone-another-new-one/1007086/50 "2024-09-26T02:08:12Z")
> [@Mallard](#): > > So basically, the videos taken this past 10 months are “stuck” on my eye phone for viewing forever more? No - you just need to convert them. Depending on the type of computer you have, a quick Google search will tell you how ---
**Author:** ![Dewey\_Finn](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/dewey_finn/32/4222_2.png) [@Dewey\_Finn](https://boards.straightdope.com/u/Dewey_Finn)\ **Post date:** [September 26, 2024, 2:13am UTC](https://boards.straightdope.com/t/upgrading-your-iphone-another-new-one/1007086/51 "2024-09-26T02:13:19Z")
Downloading a converter is one option; another is to install a viewer for HEIF/HEVC files. ---
**Author:** ![Pork\_Rind](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/pork_rind/32/111_2.png) [@Pork\_Rind](https://boards.straightdope.com/u/Pork_Rind)\ **Post date:** [September 26, 2024, 2:42am UTC](https://boards.straightdope.com/t/upgrading-your-iphone-another-new-one/1007086/52 "2024-09-26T02:42:13Z")
You can do that on the phone as well, no converter needed. Select the desired videos, hit the share icon, and in the dialog that pops up, you can select the output format. ‘Most Compatible’ is what would do the trick. ---
**Author:** ![Mallard](https://avatars.discourse-cdn.com/v4/letter/m/b9bd4f/32.png) [@Mallard](https://boards.straightdope.com/u/Mallard)\ **Post date:** [September 26, 2024, 5:36am UTC](https://boards.straightdope.com/t/upgrading-your-iphone-another-new-one/1007086/53 "2024-09-26T05:36:09Z")
I think I’ll be emailing the videos (if they’re small enough) to my grandson who can fiddle around with this. I think it’s beyond me. ---
**Author:** ![Munch](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/munch/32/5281_2.png) [@Munch](https://boards.straightdope.com/u/Munch)\ **Post date:** [September 26, 2024, 11:42am UTC](https://boards.straightdope.com/t/upgrading-your-iphone-another-new-one/1007086/54 "2024-09-26T11:42:12Z")
Do you have a Google account? Transfer them to Google Pictures, and give him the password. ---
**Author:** ![Spiderman](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/spiderman/32/230_2.png) [@Spiderman](https://boards.straightdope.com/u/Spiderman)\ **Post date:** [September 26, 2024, 1:56pm UTC](https://boards.straightdope.com/t/upgrading-your-iphone-another-new-one/1007086/55 "2024-09-26T13:56:51Z")
> [@Mallard](#): > > I think I’ll be emailing the videos (if they’re small enough) to my grandson who can fiddle around with this. I think it’s beyond me. Videos can be large files; anything more than a few seconds in highest quality & it’ll be too big to email. > [@Munch](#): > > Do you have a Google account? Transfer them to Google Pictures, and give him the password. Google photos, Dropbox, or any of the other online storage/transfer services will be much better than emailing just due to size. You can load them, he can pull them down & convert them & reupload for you to download. Google photos & Dropbox both allow you to make shared folders so you retain your account & don’t give your password out to anyone, you just setup a separate shared folder. ---
**Author:** ![Pork\_Rind](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/pork_rind/32/111_2.png) [@Pork\_Rind](https://boards.straightdope.com/u/Pork_Rind)\ **Post date:** [September 26, 2024, 3:18pm UTC](https://boards.straightdope.com/t/upgrading-your-iphone-another-new-one/1007086/56 "2024-09-26T15:18:18Z")
> [@Spiderman](#): > > Videos can be large files; anything more than a few seconds in highest quality & it’ll be too big to email. Well, given that OP has an iPhone, if you attach too many photos or videos to an email, it automatically changes the attachment to a link to where to download the photos from the cloud. No need take the extra step to upload to a different service. But again, at the point that you’re attaching the videos to an email, you have the option to change them to the “most compatible” format automatically, so all this dancing around with sharing files with someone else to convert, uploading them to google or dropbox, whatever, it’s all a giant pain-in-the-ass workaround for stuff that the iPhone does _right on the phone_. ---
**Author:** ![Spiderman](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/spiderman/32/230_2.png) [@Spiderman](https://boards.straightdope.com/u/Spiderman)\ **Post date:** [September 26, 2024, 3:50pm UTC](https://boards.straightdope.com/t/upgrading-your-iphone-another-new-one/1007086/57 "2024-09-26T15:50:31Z")
I thought everything was already downloaded to his PC & couldn’t be opened there. Of course, installing a codec or another picture/video program would resolve the issue & no need to get anything to grandson to manipulate. ---
**Author:** ![Mallard](https://avatars.discourse-cdn.com/v4/letter/m/b9bd4f/32.png) [@Mallard](https://boards.straightdope.com/u/Mallard)\ **Post date:** [October 1, 2024, 1:32am UTC](https://boards.straightdope.com/t/upgrading-your-iphone-another-new-one/1007086/58 "2024-10-01T01:32:26Z")
And thanks to my smart videographer grandson, he fixed the videos by converting them to MP4. [Previous page](https://boards.straightdope.com/t/upgrading-your-iphone-another-new-one/1007086.md?page=2)