UPS, or, Useless Package Shufflers

I’m pretty sure that the sender requiring a signature means an *in-person *signature. Could be wrong, though.

Really? That driver is making their rounds anyway, and there are presumably systems in place to deal with sending packages back to sorting facilities (to be picked up) or to the sender. Versus having to dig out your package and re-route it to a new destination that isn’t a UPS site. Especially considering that the new destination may have incurred a different charge from the old, had it originally been billed that way.

Apparently, UPS packs its trucks a day in advance, so to change a delivery location, you have to give them at least two days’ notice.

:confused:

I thought that could only happen if the different destination would have been in a different regional zone. An across-town difference shouldn’t be priced any differently (absent other differences in services purchased).

Clearly, my knowledge of UPS pricing policies could use some fine-tuning.

I believe you’re correct. But I have no way of knowing where the two addresses in the OP are located.

Based on the narrative in the OP, I had supposed they were at least driving-commute close to one another.

Not up two flights of stairs to my apartment, he isn’t.

“Digging out” the package and re-routing it still has to be done to return it to sender, the difference being that in this case it would be re-routed from California back to Maryland instead of just diverted across town.

I know more than one person with a beastly commute (across state lines).

ETA:

Biffy: Would the package have been returned to the sender, or to a *UPS processing center *for you to pick up? Because the one time I had a problem with a lazy good-for-nothing driver leaving a notice without ringing the bell, after three “attempted” :rolleyes: deliveries, the package went to a UPS facility, where I then had to haul my ass out there to pick it up in person.

Hmmm. I’ve never had a problem with UPS. Fed-Ex, on the other hand, can bite me. I had medication shipped to me via Fed-Ex and scheduled an entire day to be home waiting for it. No shipment. At 4:30 p.m., I called them and they said that delivery was attempted at 10:15 that morning.

I said bullshit. Fed-Ex never even drove down my street. I know because at 10:15 I was in the front yard talking to the contractor about the repair work being done in my house. In addition, they did not leave a door tag. They basically said “sucks to be you, we’ll redeliver in two days”. I had to drive down to the distribution center and get the package; the medicine would have spoiled in two days.

Recently, I was in my home, not 25 ft from my front door. The weather was cool enough that the windows were open–no worries about loud AC preventing my hearing the FedEx guy.

You guessed it. Bastard didn’t ring, knock, anything–just glued a notice to the door.

I doubt that the box even left the truck with “ole Lightfoot”.

My biggest problem with UPS lately is that they can’t figure out which door they want to use at my house. Not a problem for drop-offs, but after they kept missing Amazon returns saying there was no package no matter where I left it, I had to finally put up a giant neon sign in my window that says “UPS, check front porch for Amazon return”.

That and they have one package depot for the entire Des Moines and surrounding area – on the far east side of town, in a bad neighborhood, and over 30 minutes each way from my previous apartment where they refused to drop off packages.

Fortunately, I now work at a small company where I can just get packages delivered there. The fuck-uppery seems to be a lot less with a business address.

This is what I did before I moved to my current apartment (which has full-time staff, who are always available to sign for packages for me during the day, which is one of the reasons I love the place).

It’s also cheaper to get packages delivered to a business, there is a UPS residential delivery surcharge that can be a couple dollars on a $15 or so delivery charge. Of course merchants may or may not pass these savings onto you.