# Using Identogo for fingerprinting

**URL:** <https://boards.straightdope.com/t/using-identogo-for-fingerprinting/1013576>\
**Category:** Miscellaneous and Personal Stuff I Must Share\
**Created:** [January 29, 2025, 10:38am UTC](https://boards.straightdope.com/t/using-identogo-for-fingerprinting/1013576 "2025-01-29T10:38:33Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Love\_Rhombus](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/love_rhombus/32/10694_2.png) [@Love\_Rhombus](https://boards.straightdope.com/u/Love_Rhombus)\
**Post date:** [January 29, 2025, 10:38am UTC](https://boards.straightdope.com/t/using-identogo-for-fingerprinting/1013576/1 "2025-01-29T10:38:33Z")

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I’m required to get them checked every 5 years, so I set up the appointment and had them done. Then I got an email back saying my check was complete, but it didn’t accept my password and locked me out. I believe they send you the results in the mail as well. Any experience in how long that might take?

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**Author:** ![Velocity](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/velocity/32/18006_2.png) [@Velocity](https://boards.straightdope.com/u/Velocity)\
**Post date:** [January 29, 2025, 10:50am UTC](https://boards.straightdope.com/t/using-identogo-for-fingerprinting/1013576/2 "2025-01-29T10:50:39Z")

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I’m not sure if I did something wrong, but the first time I used Identogo (in spring 2022,) it worked great and I got my background check results within hours, with a password that all worked fine. I got the mail letter a few days later too.

But from that point on, Identogo’s website never allowed me to register for or get another background check done again, even though I needed more background checks in 2023 and 2024 as well. I don’t know if it was a glitch or my error but it would just never allow subsequent appointments. Maybe the system is just weird.

Anyway, if they were to send you the results in mail, I think a few days is all you’ll wait.

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**Author:** ![Love\_Rhombus](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/love_rhombus/32/10694_2.png) [@Love\_Rhombus](https://boards.straightdope.com/u/Love_Rhombus)\
**Post date:** [January 29, 2025, 10:52am UTC](https://boards.straightdope.com/t/using-identogo-for-fingerprinting/1013576/3 "2025-01-29T10:52:15Z")

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> [@Velocity](#):
>
> I don’t know if it was a glitch or my error but it would just never allow subsequent appointments. Maybe the system is just weird.

Ugh… I was hoping I could just do it over but perhaps not. 😩

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**Author:** ![Velocity](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/velocity/32/18006_2.png) [@Velocity](https://boards.straightdope.com/u/Velocity)\
**Post date:** [January 29, 2025, 10:52am UTC](https://boards.straightdope.com/t/using-identogo-for-fingerprinting/1013576/4 "2025-01-29T10:52:39Z")

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I mean, you could try. It might have just been my bad odd experience.

But I ended up resorting to having USPS do my fingerprinting and checks for me.

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**Author:** ![Love\_Rhombus](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/love_rhombus/32/10694_2.png) [@Love\_Rhombus](https://boards.straightdope.com/u/Love_Rhombus)\
**Post date:** [January 29, 2025, 10:58am UTC](https://boards.straightdope.com/t/using-identogo-for-fingerprinting/1013576/5 "2025-01-29T10:58:45Z")

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We were specifically directed to use them, though, and getting it done has a fee. I’ll call them today and see what’s up.