# Web site to check status of payment and enter bank account information is up.

**URL:** <https://boards.straightdope.com/t/web-site-to-check-status-of-payment-and-enter-bank-account-information-is-up/851842>\
**Category:** The Quarantine Zone\
**Tags:** covid-quarantine\
**Created:** [April 15, 2020, 11:22am UTC](https://boards.straightdope.com/t/web-site-to-check-status-of-payment-and-enter-bank-account-information-is-up/851842 "2020-04-15T11:22:51Z")\
**Posts on this page:** 20\
**Page:** 4

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**Author:** ![doreen](https://avatars.discourse-cdn.com/v4/letter/d/858c86/32.png) [@doreen](https://boards.straightdope.com/u/doreen)\
**Post date:** [April 18, 2020, 4:56pm UTC](https://boards.straightdope.com/t/web-site-to-check-status-of-payment-and-enter-bank-account-information-is-up/851842/63 "2020-04-18T16:56:52Z")

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> [@What\_the](#):
>
> Thank-you. Was it part of the PSNA result when you first went there?

I don’t remember- I do know it said they didn’t have my bank info.

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**Author:** ![elucidator](https://avatars.discourse-cdn.com/v4/letter/e/8edcca/32.png) [@elucidator](https://boards.straightdope.com/u/elucidator)\
**Post date:** [April 18, 2020, 6:11pm UTC](https://boards.straightdope.com/t/web-site-to-check-status-of-payment-and-enter-bank-account-information-is-up/851842/65 "2020-04-18T18:11:27Z")

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Well, I’m stumped. I get SS, don’t file, so they tell me not to bother. I know for dead sure they got my bank info. I go ahead anyway, just to see if there is a problem I don’t know about. Double checked my address info (its “trlr” for double wide estates), tried my SS number with and without dashes. Nothing. No recourse offered, no place to go but sit and stare.

“Why me, Lord?”  
“Because you piss Me off…”

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**Author:** ![doreen](https://avatars.discourse-cdn.com/v4/letter/d/858c86/32.png) [@doreen](https://boards.straightdope.com/u/doreen)\
**Post date:** [April 18, 2020, 6:23pm UTC](https://boards.straightdope.com/t/web-site-to-check-status-of-payment-and-enter-bank-account-information-is-up/851842/66 "2020-04-18T18:23:46Z")

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> [@elucidator](#):
>
> Well, I’m stumped. I get SS, don’t file, so they tell me not to bother. I know for dead sure they got my bank info. I go ahead anyway, just to see if there is a problem I don’t know about. Double checked my address info (its “trlr” for double wide estates), tried my SS number with and without dashes. Nothing. No recourse offered, no place to go but sit and stare.
> 
> “Why me, Lord?”  
> “Because you piss Me off…”

Someone posted this earlier

> [@](#):
>
> Why am I getting “Payment Status Not Available?”
> 
> In certain cases, the Get My Payment app will be unable to tell you the status of your payment. You may receive this message for one of the following reasons:
> 
> If you are not eligible for a payment (see [IRS.gov](http://IRS.gov) on who is eligible and who is not eligible)  
> If you are required to file a tax return and have not filed in tax year 2018 or 2019.  
> If you recently filed your return or provided information through Non-Filers: Enter Your Payment Info on [IRS.gov](http://IRS.gov). Your payment status will be updated when processing is completed.  
> \*\*If you are a SSA or RRB Form 1099 recipient, SSI or VA benefit recipient – the IRS is working with your agency to issue your payment; your information is not available in this app yet. \*\*(emphasis added)

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**Author:** ![elucidator](https://avatars.discourse-cdn.com/v4/letter/e/8edcca/32.png) [@elucidator](https://boards.straightdope.com/u/elucidator)\
**Post date:** [April 18, 2020, 6:39pm UTC](https://boards.straightdope.com/t/web-site-to-check-status-of-payment-and-enter-bank-account-information-is-up/851842/67 "2020-04-18T18:39:15Z")

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Well, would that mean that everybody who gets regular SSA payment direct, they are in the same boat? Didn’t get that impression from reading this thread, because that would be a hell of a lot of people.

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**Author:** ![DrDeth](https://avatars.discourse-cdn.com/v4/letter/d/b487fb/32.png) [@DrDeth](https://boards.straightdope.com/u/DrDeth)\
**Post date:** [April 18, 2020, 7:26pm UTC](https://boards.straightdope.com/t/web-site-to-check-status-of-payment-and-enter-bank-account-information-is-up/851842/68 "2020-04-18T19:26:50Z")

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I just get the error message.

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**Author:** ![PastTense](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/pasttense/32/14550_2.png) [@PastTense](https://boards.straightdope.com/u/PastTense)\
**Post date:** [April 18, 2020, 7:36pm UTC](https://boards.straightdope.com/t/web-site-to-check-status-of-payment-and-enter-bank-account-information-is-up/851842/69 "2020-04-18T19:36:58Z")

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> [@elucidator](#):
>
> Well, would that mean that everybody who gets regular SSA payment direct, they are in the same boat? Didn’t get that impression from reading this thread, because that would be a hell of a lot of people.

Yes. The numbers I have read are that 80 million stimulus payments have been sent out so far–out of 150 million total who will qualify for a payment.

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**Author:** ![Blue\_Mood](https://avatars.discourse-cdn.com/v4/letter/b/ac91a4/32.png) [@Blue\_Mood](https://boards.straightdope.com/u/Blue_Mood)\
**Post date:** [April 18, 2020, 8:33pm UTC](https://boards.straightdope.com/t/web-site-to-check-status-of-payment-and-enter-bank-account-information-is-up/851842/70 "2020-04-18T20:33:30Z")

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Thanks - I’ll try again tomorrow.

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**Author:** ![Brown\_Eyed\_Girl](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/brown_eyed_girl/32/3574_2.png) [@Brown\_Eyed\_Girl](https://boards.straightdope.com/u/Brown_Eyed_Girl)\
**Post date:** [April 18, 2020, 8:59pm UTC](https://boards.straightdope.com/t/web-site-to-check-status-of-payment-and-enter-bank-account-information-is-up/851842/71 "2020-04-18T20:59:16Z")

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Good news. The stimulus posted this morning. Yesterday we called our credit union to inquire as to whether they have been receiving any stimulus payments at all and they confirmed that they were “coming in waves.” They also said that we shouldn’t worry if it hasn’t hit our account yet because it should hit soon. Next day, bam!

Hope you all get yours soon too!

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**Author:** ![nelliebly](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/nelliebly/32/5422_2.png) [@nelliebly](https://boards.straightdope.com/u/nelliebly)\
**Post date:** [April 18, 2020, 9:06pm UTC](https://boards.straightdope.com/t/web-site-to-check-status-of-payment-and-enter-bank-account-information-is-up/851842/72 "2020-04-18T21:06:53Z")

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Many thanks for all the info here. I checked today, and the site said I was eligible, but the IRS needed my bank info. I thought this was odd because they just withdrew the amount I owed from my checking account a few weeks ago.

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**Author:** ![Chefguy](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/chefguy/32/138_2.png) [@Chefguy](https://boards.straightdope.com/u/Chefguy)\
**Post date:** [April 18, 2020, 9:08pm UTC](https://boards.straightdope.com/t/web-site-to-check-status-of-payment-and-enter-bank-account-information-is-up/851842/73 "2020-04-18T21:08:43Z")

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> [@PastTense](#):
>
> So those of you getting Social Security, Railroad Retirement Board, Supplemental Security Income or Veterans Administration payment will get a “Payment Status Not Available”

I get SS payment, but did not receive that message. I was able to successfully enter my bank info, etc. Still no deposit, though.

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**Author:** ![Patx2](https://avatars.discourse-cdn.com/v4/letter/p/73ab20/32.png) [@Patx2](https://boards.straightdope.com/u/Patx2)\
**Post date:** [April 19, 2020, 7:09pm UTC](https://boards.straightdope.com/t/web-site-to-check-status-of-payment-and-enter-bank-account-information-is-up/851842/74 "2020-04-19T19:09:17Z")

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> [@Eva\_Luna](#):
>
> I don’t think it’s working very well. This is the message I got:
> 
> “According to information that we have on file, we cannot determine your eligibility for a payment at this time.”
> 
> We have lived at this address for the past 3 years and should be eligible for the full amount.
> 
> Ah well, I should do our 2019 taxes anyway - it shouldn’t take very long.

Same here with the message and we’ve been here for 21 years.

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**Author:** ![Patx2](https://avatars.discourse-cdn.com/v4/letter/p/73ab20/32.png) [@Patx2](https://boards.straightdope.com/u/Patx2)\
**Post date:** [April 19, 2020, 7:11pm UTC](https://boards.straightdope.com/t/web-site-to-check-status-of-payment-and-enter-bank-account-information-is-up/851842/75 "2020-04-19T19:11:57Z")

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> [@Eva\_Luna](#):
>
> Does anyone know whether people who didn’t get refunds the past couple of years (like yours truly), but whose payments for taxes owed were made from the bank account information provided on their tax returns, will have that account information used for the stimulus payments? One would hope so, but no FAQ that I have seen specifically addresses that question.

I’ve been wondering the same, and haven’t been able to find any information about it. We filed through Turbo Tax for 2018, but we sent our payment directly from our bank account.

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**Author:** ![Carryon](https://avatars.discourse-cdn.com/v4/letter/c/9fc29f/32.png) [@Carryon](https://boards.straightdope.com/u/Carryon)\
**Post date:** [April 19, 2020, 7:19pm UTC](https://boards.straightdope.com/t/web-site-to-check-status-of-payment-and-enter-bank-account-information-is-up/851842/76 "2020-04-19T19:19:30Z")

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Just FYI:

> [@](#):
>
> Even if you filed your 2018 or 2019 taxes electronically, that doesn’t mean the IRS can direct-deposit the money into your bank account. You must have also received a refund in those years via direct deposit to get the money delivered automatically. The IRS is not using bank account information it may have used to withdraw from your account if you owed money.

From CNN:

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**Author:** ![Lord\_Feldon](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/lord_feldon/32/341_2.png) [@Lord\_Feldon](https://boards.straightdope.com/u/Lord_Feldon)\
**Post date:** [April 20, 2020, 9:24am UTC](https://boards.straightdope.com/t/web-site-to-check-status-of-payment-and-enter-bank-account-information-is-up/851842/77 "2020-04-20T09:24:55Z")

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I entered my bank information, double-checked the next day to make sure it said they had my bank information (it did), and…now it says I’m getting a check in the mail. Great.

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**Author:** ![tripthicket](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/tripthicket/32/297_2.png) [@tripthicket](https://boards.straightdope.com/u/tripthicket)\
**Post date:** [April 20, 2020, 10:08am UTC](https://boards.straightdope.com/t/web-site-to-check-status-of-payment-and-enter-bank-account-information-is-up/851842/78 "2020-04-20T10:08:11Z")

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> [@Lord\_Feldon](#):
>
> I entered my bank information, double-checked the next day to make sure it said they had my bank information (it did), and…now it says I’m getting a check in the mail. Great.

Exactly this happened to me as well. Expecting to have the check banked in about 10 days. At least it’s not late May or June. It will be interesting (Chinese proverb interesting) to see where we as a planet are in late May and June. It’s hard not to become anxious if I let myself think about it for too long.

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**Author:** ![monstro](https://avatars.discourse-cdn.com/v4/letter/m/ba9def/32.png) [@monstro](https://boards.straightdope.com/u/monstro)\
**Post date:** [April 20, 2020, 3:38pm UTC](https://boards.straightdope.com/t/web-site-to-check-status-of-payment-and-enter-bank-account-information-is-up/851842/79 "2020-04-20T15:38:25Z")

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I guess I’m not getting a stimulus check. The system can’t determine my eligibility and my checking account balance is still where it was last week.

I don’t know what the problem is. I’m tired of thinking about it, that’s for damn sure.

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**Author:** ![ThelmaLou](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/thelmalou/32/390_2.png) [@ThelmaLou](https://boards.straightdope.com/u/ThelmaLou)\
**Post date:** [April 23, 2020, 4:59pm UTC](https://boards.straightdope.com/t/web-site-to-check-status-of-payment-and-enter-bank-account-information-is-up/851842/80 "2020-04-23T16:59:03Z")

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> [@monstro](#):
>
> I guess I’m not getting a stimulus check. The system can’t determine my eligibility and my checking account balance is still where it was last week.
> 
> I don’t know what the problem is. I’m tired of thinking about it, that’s for damn sure.

Ditto.

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**Author:** ![Velocity](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/velocity/32/18006_2.png) [@Velocity](https://boards.straightdope.com/u/Velocity)\
**Post date:** [April 23, 2020, 5:01pm UTC](https://boards.straightdope.com/t/web-site-to-check-status-of-payment-and-enter-bank-account-information-is-up/851842/81 "2020-04-23T17:01:17Z")

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For a week, I’ve logged in and been told, “you are eligible for the payment, we will give you your due date when it has been determined.” So I guess maybe 3-4 more weeks.

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**Author:** ![tripthicket](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/tripthicket/32/297_2.png) [@tripthicket](https://boards.straightdope.com/u/tripthicket)\
**Post date:** [April 23, 2020, 9:23pm UTC](https://boards.straightdope.com/t/web-site-to-check-status-of-payment-and-enter-bank-account-information-is-up/851842/82 "2020-04-23T21:23:39Z")

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Updated my bank information last week (Wednesday?). Two days later, irs website told me I was eligible for payment. The next day, I got a date when the check would be mailed out (tomorrow the 24th). This past Monday, received the check in the mail. Okayfine. I’m unsurprised at the dysfunction displayed by a system cobbled together in such haste, one that’s meant to serve potentially hundreds of millions of people quickly. I am surprised that I was taken care of so rapidly, and I’m rooting for those of you still left waiting at the mailbox or your bank’s website.

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**Author:** ![Eva\_Luna](https://avatars.discourse-cdn.com/v4/letter/e/e495f1/32.png) [@Eva\_Luna](https://boards.straightdope.com/u/Eva_Luna)\
**Post date:** [April 24, 2020, 1:57pm UTC](https://boards.straightdope.com/t/web-site-to-check-status-of-payment-and-enter-bank-account-information-is-up/851842/83 "2020-04-24T13:57:25Z")

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> [@monstro](#):
>
> I guess I’m not getting a stimulus check. The system can’t determine my eligibility and my checking account balance is still where it was last week.
> 
> I don’t know what the problem is. I’m tired of thinking about it, that’s for damn sure.

A close friend of mine just called to tell me that he had been getting the same message, but that yesterday he logged in and got a message that the IRS had determined that he was eligible, and he was finally able to input his bank info. So keep checking.

ETA: I just did it and was also finally able to input my banking information, too.

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