# What causes the variable delays in emails sent to me?

**URL:** <https://boards.straightdope.com/t/what-causes-the-variable-delays-in-emails-sent-to-me/586230>\
**Category:** Factual Questions\
**Created:** [June 21, 2011, 12:31am UTC](https://boards.straightdope.com/t/what-causes-the-variable-delays-in-emails-sent-to-me/586230 "2011-06-21T00:31:37Z")\
**Posts on this page:** 1\
**Page:** 2

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**Author:** ![Punoqllads](https://avatars.discourse-cdn.com/v4/letter/p/d2c977/32.png) [@Punoqllads](https://boards.straightdope.com/u/Punoqllads)\
**Post date:** [June 23, 2011, 9:12pm UTC](https://boards.straightdope.com/t/what-causes-the-variable-delays-in-emails-sent-to-me/586230/21 "2011-06-23T21:12:13Z")

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> [@Qadgop\_the\_Mercotan](#):
>
> Is there a way, via Microsoft Outlook, that I can tell the system that a particular email address is NOT spam, and should be allowed through? Or is that more a matter for a network administrator to handle?

The term you’re looking for is “whitelist”. I haven’t ever set one up in Outlook, though there are a mess of links [here](http://www.google.com/search?q=microsoft+outlook+whitelist).

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