What causes the variable delays in emails sent to me?

[Punoqllads]

@Qadgop_the_Mercotan

Is there a way, via Microsoft Outlook, that I can tell the system that a particular email address is NOT spam, and should be allowed through? Or is that more a matter for a network administrator to handle?

The term you’re looking for is “whitelist”. I haven’t ever set one up in Outlook, though there are a mess of links here.