Thea, I say the individual worker is in the best position to define productivity in the manner that is best for him in any given situation, cognizant of signals sent by the employer.
For example, in your factory example, you do not mention bonuses or piece-rate pay. It is standard for employers to play quality off against quantity. However, in my limited experience quantity is much more easily, er, quantified. So it is. How much could you have dropped your quality rating, and raised your quantity? How much were the quarterly hymns of praise worth to you?
I have a somewhat similar situation in my present job. A co-worker interprets his religious obligations as requiring that he expend his best effort at work. But, our office has a very plain quantifiable category of production. However good your quality, that is hard to evaluate, and every performance review is begun with a listing of your average quantity of production compared to co-workers. Moreover, our office’s written policy seems to clearly contrast with the unwritten policy governing our day to day jobs. So if you do what you believe the written policy clearly requires, you keep butting heads with management who are pursuing a different, unwritten agenda. This guy experiences a great deal of stress, because what he thinks is doing the BEST job (and I tend to agree with him as to how our job SHOULD be done) doesn’t look all that good the way things are quantified in our office. Tough situation for him. Me, I make sure I look good on paper FIRST, before trying to decide what is the right" thing to do. Who is right, and who is wrong?
In your order checking example, the cost-benefit is clear. Each employer must weigh for themself. Your co-workers got bonuses for a short while while doing easier work. You enjoyed your work, and continued employment. (Tho you suggest the co-workers’ firings were due to them being assholes, not due to their shoddy work.)
In both situations,it seems your employers were pretty stupid in identifying and rewarding employee conduct that was in their best interest. They chose, instead, to evaluate employees by whatever factor was most easily counted. In such a case, why do you owe it to your employer to be wiser than he? Especially if you will not be rewarded, and may even be punished, for doing what you consider right?
Poly and JTC, you sized up the issues in a manner that makes sense to me. Thanks. I would not be troubled by a debate over “what should be” regarding category 1.
It seems obvious that I could argue category 3 along the lines of “all ethics are economics”, but I don’t know that I am up to mounting a spirited defense of that position right now, and it would be unfair to you guys to simply toss it out superficially and impose upon you the burden of both developing and countering it. (Oops! Isn’t that what I just did?)