# What happened today??? 7/5/06 **URL:** \ **Category:** About This Message Board\ **Created:** [July 5, 2006, 8:08pm UTC](https://boards.straightdope.com/t/what-happened-today-7-5-06/363248 "2006-07-05T20:08:04Z")\ **Posts on this page:** 14\ **Page:** 2
**Author:** ![BiblioCat](https://avatars.discourse-cdn.com/v4/letter/b/ed8c4c/32.png) [@BiblioCat](https://boards.straightdope.com/u/BiblioCat)\ **Post date:** [July 6, 2006, 4:08pm UTC](https://boards.straightdope.com/t/what-happened-today-7-5-06/363248/21 "2006-07-06T16:08:26Z")
[QUOTE=Excalibre] I guess I don’t see why this qualifies as a “class act”. I’d be pretty shocked if I lost a day of service that I had a paid subscription to and the company didn’t offer some sort of recompense. That kind of thing is included in most contracts for subscription services; if it was included in the SDMB’s contract, then it’s merely a case of them fulfilling their contractual obligations. [/QUOTE] I don’t know if it was included as part of the contract when the Board went pay-to-play, but I thought it was a nice gesture. When Hurricane Isabel came through here a few years ago, we lost cable and phone for about a week. We received no compensation at all. The phone company rep was nice enough to explain how I could forward calls to my cell phone, but that was it. ---
**Author:** ![Excalibre](https://avatars.discourse-cdn.com/v4/letter/e/898d66/32.png) [@Excalibre](https://boards.straightdope.com/u/Excalibre)\ **Post date:** [July 6, 2006, 4:17pm UTC](https://boards.straightdope.com/t/what-happened-today-7-5-06/363248/22 "2006-07-06T16:17:21Z")
[QUOTE=BiblioCat] I don’t know if it was included as part of the contract when the Board went pay-to-play, but I thought it was a nice gesture. When Hurricane Isabel came through here a few years ago, we lost cable and phone for about a week. We received no compensation at all. The phone company rep was nice enough to explain how I could forward calls to my cell phone, but that was it. [/QUOTE] That sort of thing is why I’m beginning to think we need to start executing the executives at phone and cable companies; three or four beheadings and the rest will fall into line. ---
**Author:** ![Anaamika](https://avatars.discourse-cdn.com/v4/letter/a/5f9b8f/32.png) [@Anaamika](https://boards.straightdope.com/u/Anaamika)\ **Post date:** [July 6, 2006, 4:29pm UTC](https://boards.straightdope.com/t/what-happened-today-7-5-06/363248/23 "2006-07-06T16:29:18Z")
[QUOTE=Excalibre] That sort of thing is why I’m beginning to think we need to start executing the executives at phone and cable companies; three or four beheadings and the rest will fall into line. [/QUOTE] I was just going to open my mouth and say when Verizon did something to their DSL connection and I couldn’t get on for a whole weekend they made no gesture of extending our contract for even an hour, and then **BiblioCat** beat me to it, and then you came up with the perfect remedy to it. Wow, that was all one sentence??? ---
**Author:** ![D\_Odds](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/d_odds/32/2882_2.png) [@D\_Odds](https://boards.straightdope.com/u/D_Odds)\ **Post date:** [July 6, 2006, 4:48pm UTC](https://boards.straightdope.com/t/what-happened-today-7-5-06/363248/24 "2006-07-06T16:48:13Z")
[QUOTE=Excalibre] That sort of thing is why I’m beginning to think we need to start executing the executives at phone and cable companies; three or four beheadings and the rest will fall into line. [/QUOTE] You think too small. ---
**Author:** ![Lord\_Ashtar](https://avatars.discourse-cdn.com/v4/letter/l/7ea924/32.png) [@Lord\_Ashtar](https://boards.straightdope.com/u/Lord_Ashtar)\ **Post date:** [July 6, 2006, 5:50pm UTC](https://boards.straightdope.com/t/what-happened-today-7-5-06/363248/25 "2006-07-06T17:50:40Z")
[QUOTE=Troy McClure SF] Snakes on a Mainframe? [/QUOTE] Booooooo! ---
**Author:** ![BiblioCat](https://avatars.discourse-cdn.com/v4/letter/b/ed8c4c/32.png) [@BiblioCat](https://boards.straightdope.com/u/BiblioCat)\ **Post date:** [July 6, 2006, 6:01pm UTC](https://boards.straightdope.com/t/what-happened-today-7-5-06/363248/26 "2006-07-06T18:01:45Z")
[QUOTE=Excalibre] That sort of thing is why I’m beginning to think we need to start executing the executives at phone and cable companies; three or four beheadings and the rest will fall into line. [/QUOTE] Sounds good to me. ---
**Author:** ![Wolfian](https://avatars.discourse-cdn.com/v4/letter/w/7ea924/32.png) [@Wolfian](https://boards.straightdope.com/u/Wolfian)\ **Post date:** [July 6, 2006, 7:16pm UTC](https://boards.straightdope.com/t/what-happened-today-7-5-06/363248/27 "2006-07-06T19:16:08Z")
[QUOTE=Anaamika] Wow, that was all one sentence??? [/QUOTE] Semicolons; serious business. ---
**Author:** ![Lissa](https://avatars.discourse-cdn.com/v4/letter/l/85f322/32.png) [@Lissa](https://boards.straightdope.com/u/Lissa)\ **Post date:** [July 6, 2006, 9:14pm UTC](https://boards.straightdope.com/t/what-happened-today-7-5-06/363248/28 "2006-07-06T21:14:22Z")
[QUOTE=Excalibre] I guess I don’t see why this qualifies as a “class act”. I’d be pretty shocked if I lost a day of service that I had a paid subscription to and the company didn’t offer some sort of recompense. [/QUOTE] My experience has been the opposite: I’m shocked to get a credit. My cable goes out probably two times a month (which also takes down my internet) and I’ve never gotten anything more than a “sorry.” As I said in my first post, Hubby has had a lot of frustration with this. One of his games was once down for nearly two weeks and he still had to pay the full monthly fee. I have to disagree with you. Comapnies who care enough about their customers to give some sort of compenastion when their service fails should be commended. They should know that their customers really appreciate it. ---
**Author:** ![Turek](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/turek/32/18782_2.png) [@Turek](https://boards.straightdope.com/u/Turek)\ **Post date:** [July 6, 2006, 10:39pm UTC](https://boards.straightdope.com/t/what-happened-today-7-5-06/363248/29 "2006-07-06T22:39:14Z")
[QUOTE=kniz] Cecil and the rest of the gang thought North Korea was shooting at them, so they shut off all signals. 😛 [/QUOTE] You can’t stop the signal. ---
**Author:** ![Excalibre](https://avatars.discourse-cdn.com/v4/letter/e/898d66/32.png) [@Excalibre](https://boards.straightdope.com/u/Excalibre)\ **Post date:** [July 7, 2006, 12:34am UTC](https://boards.straightdope.com/t/what-happened-today-7-5-06/363248/30 "2006-07-07T00:34:53Z")
[QUOTE=Lissa] My experience has been the opposite: I’m shocked to get a credit. My cable goes out probably two times a month (which also takes down my internet) and I’ve never gotten anything more than a “sorry.” As I said in my first post, Hubby has had a lot of frustration with this. One of his games was once down for nearly two weeks and he still had to pay the full monthly fee. I have to disagree with you. Comapnies who care enough about their customers to give some sort of compenastion when their service fails should be commended. They should know that their customers really appreciate it. [/QUOTE] Standards for such things seem to be falling to a deplorable extent. I would be inclined to blame the way the cable and telephone companies operate on an increasing consolidation within those industries . . . but I suppose this is the wrong place to discuss the consequences of unfettered capitalism . . . ---
**Author:** ![Musicat](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/musicat/32/20189_2.png) [@Musicat](https://boards.straightdope.com/u/Musicat)\ **Post date:** [July 7, 2006, 3:47am UTC](https://boards.straightdope.com/t/what-happened-today-7-5-06/363248/31 "2006-07-07T03:47:18Z")
[QUOTE=Troy McClure SF] Snakes on a Mainframe? [/QUOTE] I’m sure it was peanut butter on the vertical rectifier. ---
**Author:** ![BiblioCat](https://avatars.discourse-cdn.com/v4/letter/b/ed8c4c/32.png) [@BiblioCat](https://boards.straightdope.com/u/BiblioCat)\ **Post date:** [July 7, 2006, 11:32am UTC](https://boards.straightdope.com/t/what-happened-today-7-5-06/363248/32 "2006-07-07T11:32:17Z")
[QUOTE=Excalibre] Standards for such things seem to be falling to a deplorable extent. [/QUOTE] That’s it, in a nutshell. When I couldn’t get on, and then got the hardware message, I thought, "“Eh, I guess they had to go buy a batch of new hamsters. I’ll try tomorrow.” No big deal, really. I had a bunch of real-life stuff to do, anyway. Was the board even out for a full 24 hours? I think popping an extra day on was a nice gesture. I’ve been jerked around by various companies so much that little things like this stand out that much more. ---
**Author:** ![samclem](https://avatars.discourse-cdn.com/v4/letter/s/a9a28c/32.png) [@samclem](https://boards.straightdope.com/u/samclem)\ **Post date:** [July 7, 2006, 1:20pm UTC](https://boards.straightdope.com/t/what-happened-today-7-5-06/363248/33 "2006-07-07T13:20:45Z")
[QUOTE=BiblioCat] That’s it, in a nutshell. When I couldn’t get on, and then got the hardware message, I thought, "“Eh, I guess they had to go buy a batch of new hamsters. I’ll try tomorrow.” No big deal, really. I had a bunch of real-life stuff to do, anyway. . [/QUOTE] What is this _real-life_ I keep hearing about? Can I pick one up at the store? 🙂 ---
**Author:** ![BiblioCat](https://avatars.discourse-cdn.com/v4/letter/b/ed8c4c/32.png) [@BiblioCat](https://boards.straightdope.com/u/BiblioCat)\ **Post date:** [July 7, 2006, 1:40pm UTC](https://boards.straightdope.com/t/what-happened-today-7-5-06/363248/34 "2006-07-07T13:40:53Z")
Moderators aren’t allowed to have real lives. You must dedicate yourself entirely to the whims of the SDMB PuppyGods. Or so I hear. 😉 [Previous page](https://boards.straightdope.com/t/what-happened-today-7-5-06/363248.md?page=1)