# What is the proper response to fraudulent charges on a UPS Account?

**URL:** <https://boards.straightdope.com/t/what-is-the-proper-response-to-fraudulent-charges-on-a-ups-account/600555>\
**Category:** Factual Questions\
**Created:** [October 23, 2011, 5:33pm UTC](https://boards.straightdope.com/t/what-is-the-proper-response-to-fraudulent-charges-on-a-ups-account/600555 "2011-10-23T17:33:27Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Mr.Slant](https://avatars.discourse-cdn.com/v4/letter/m/c57346/32.png) [@Mr.Slant](https://boards.straightdope.com/u/Mr.Slant)\
**Post date:** [October 23, 2011, 5:33pm UTC](https://boards.straightdope.com/t/what-is-the-proper-response-to-fraudulent-charges-on-a-ups-account/600555/1 "2011-10-23T17:33:27Z")

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I have a business selling used books and miscellaneous other items.  
I own a UPS account, but only use this account to pay for a single weekly pickup of product from an apartment that I originate shipments from. These typically cost between $8 and $10 per week depending on the cost of the fuel surcharge.  
All actual UPS shipments are paid by an [Amazon.com](http://Amazon.com) account.  
I just got a Visa transaction this month to resolve my bill.  
Instead of the regular debit on my card, my invoice amount was close to $400.

I logged into my UPS account and saw this:  
Delivery 1ZE8E529689180 [4 digits snipped from end]  
Date  
Billed  
Tracking Number 1ZE8E529689180 [4 digits snipped from end]  
Service Worldwide Expedited  
Zone 603  
Charge 335.35  
Fuel Surcharge 50.30  
Weight 30  
Total 385.65

The tracking info is at the end of this email for reference.  
I attempted to call UPS at the number on their website, but no one is available at this time and date.  
Is there anything I should know about responding to this matter?  
What is needed to rip off someone’s UPS account in this fashion?  
Do you just need my account number?

Oslo, Norway 09/21/2011 12:51 P.M. Delivered  
09/21/2011 6:59 A.M. Import Scan  
Glostrup, Denmark 09/20/2011 3:15 P.M. Arrival Scan  
Langenhagen, Germany 09/20/2011 7:51 A.M. Departure Scan  
09/20/2011 3:50 A.M. Arrival Scan  
Koeln, Germany 09/20/2011 12:14 A.M. Departure Scan  
Koeln, Germany 09/16/2011 8:13 P.M. Origin Scan  
Koeln, Germany 09/15/2011 11:18 P.M. Arrival Scan  
Roissy Charles de Gaulle, France 09/15/2011 10:21 P.M. Departure Scan  
09/15/2011 6:17 P.M. Export Scan  
09/15/2011 1:00 P.M. Arrival Scan  
Chilly Mazarin, France 09/15/2011 11:48 A.M. Departure Scan  
Chilly Mazarin, France 09/14/2011 11:31 P.M. Arrival Scan  
Lesquin, France 09/14/2011 8:17 P.M. Departure Scan