# What is UIPopupHidden and how do I get rid of it?
**URL:** https://boards.straightdope.com/t/what-is-uipopuphidden-and-how-do-i-get-rid-of-it/467377
**Category:** Factual Questions
**Created:** [October 10, 2008, 8:51pm UTC](https://boards.straightdope.com/t/what-is-uipopuphidden-and-how-do-i-get-rid-of-it/467377 "2008-10-10T20:51:51Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@Johanna](https://boards.straightdope.com/u/Johanna)
#### Post date: [October 10, 2008, 8:51pm UTC](https://boards.straightdope.com/t/what-is-uipopuphidden-and-how-do-i-get-rid-of-it/467377/1 "2008-10-10T20:51:51Z")
Every time I try to shut down my computer, I get a close program box that invites me to manually close something called “UIPopupHidden” because it isn’t closing itself.
What is this thing, how did it infest my computer, and why don’t any of the spyware programs catch it and delete it? I want to eradicate it, but it has made itself invisible and elusive.
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### Author:  [@Mr.Slant](https://boards.straightdope.com/u/Mr.Slant)
#### Post date: [October 10, 2008, 9:14pm UTC](https://boards.straightdope.com/t/what-is-uipopuphidden-and-how-do-i-get-rid-of-it/467377/2 "2008-10-10T21:14:43Z")
It’s part of a pop-up blocker.
Remove the last 5 apps you loaded, I’ll wager that takes it out.
Try it one at a time.
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### Author:  [@Mr.Slant](https://boards.straightdope.com/u/Mr.Slant)
#### Post date: [October 10, 2008, 9:21pm UTC](https://boards.straightdope.com/t/what-is-uipopuphidden-and-how-do-i-get-rid-of-it/467377/3 "2008-10-10T21:21:29Z")
Update:
Here’s what appears to be a definitive cite:
[http://www.castlecops.com/pstp372446-.html](http://www.castlecops.com/pstp372446-.html)
The post dated:
“Tue Dec 07, 2004 4:55” has the goods for you.
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### Author:  [@Johanna](https://boards.straightdope.com/u/Johanna)
#### Post date: [October 10, 2008, 10:51pm UTC](https://boards.straightdope.com/t/what-is-uipopuphidden-and-how-do-i-get-rid-of-it/467377/4 "2008-10-10T22:51:32Z")
Thanks, but… I don’t have Telus Security Services (never even heard of it). Instead I have Verizon internet security suite.
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### Author:  [@Mr.Slant](https://boards.straightdope.com/u/Mr.Slant)
#### Post date: [October 10, 2008, 11:13pm UTC](https://boards.straightdope.com/t/what-is-uipopuphidden-and-how-do-i-get-rid-of-it/467377/5 "2008-10-10T23:13:17Z")
Which is true, and simply means that you’ve got the same product by the same programmers installed with a different name and logo on it.
I think the real authors are “radiant-something-or-other”.
There’s a long and storied history of client software being rebranded by ISPS.
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### Author:  [@Kamino\_Neko](https://boards.straightdope.com/u/Kamino_Neko)
#### Post date: [October 10, 2008, 11:22pm UTC](https://boards.straightdope.com/t/what-is-uipopuphidden-and-how-do-i-get-rid-of-it/467377/6 "2008-10-10T23:22:19Z")
> [@Johanna](#):
>
> Thanks, but… I don’t have Telus Security Services (never even heard of it). Instead I have Verizon internet security suite.
Telus is a Canadian telephone company and internet provider - Bell provides the same package (which I no longer use as I found it more trouble than it was worth and went back to my previous security programs), as does Verizon.
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### Author:  [@Johanna](https://boards.straightdope.com/u/Johanna)
#### Post date: [October 11, 2008, 2:43am UTC](https://boards.straightdope.com/t/what-is-uipopuphidden-and-how-do-i-get-rid-of-it/467377/7 "2008-10-11T02:43:26Z")
So that would explain it. Does that mean I could follow the same instructions, only substituting “Verizon” for “Telus,” and expect the same result?