# What is wrong with my computer? **URL:** \ **Category:** Factual Questions\ **Created:** [November 27, 2003, 7:38pm UTC](https://boards.straightdope.com/t/what-is-wrong-with-my-computer/215614 "2003-11-27T19:38:55Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Guinastasia](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/guinastasia/32/5751_2.png) [@Guinastasia](https://boards.straightdope.com/u/Guinastasia)\ **Post date:** [November 27, 2003, 7:38pm UTC](https://boards.straightdope.com/t/what-is-wrong-with-my-computer/215614/1 "2003-11-27T19:38:55Z")
For some reason, Internet Explorer is not working right. I can view SOME webpages, but when I go to others, it says, “Error in some MSBLAHBLAHBLAH.DLL file” or whatever, then it closes. Which is why I’m using netscape to access the SDMB. I hope nothing is seriously wrong-I really cannot afford it at the moment. ---
**Author:** ![Q.E.D](https://avatars.discourse-cdn.com/v4/letter/q/51bf81/32.png) [@Q.E.D](https://boards.straightdope.com/u/Q.E.D)\ **Post date:** [November 27, 2003, 7:42pm UTC](https://boards.straightdope.com/t/what-is-wrong-with-my-computer/215614/2 "2003-11-27T19:42:32Z")
What IE version and what OS? Also, it might be helful if you can tell us the exact filename in the error dialog. Without knowing more, I’ll suggest you try Windows Update and get the latest build of IE 6.0. ---
**Author:** ![Guinastasia](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/guinastasia/32/5751_2.png) [@Guinastasia](https://boards.straightdope.com/u/Guinastasia)\ **Post date:** [November 27, 2003, 7:47pm UTC](https://boards.straightdope.com/t/what-is-wrong-with-my-computer/215614/3 "2003-11-27T19:47:19Z")
Windows ME, um…lemme see… (Stupid question-where do I look to see what IE version I have) :o ---
**Author:** ![Q.E.D](https://avatars.discourse-cdn.com/v4/letter/q/51bf81/32.png) [@Q.E.D](https://boards.straightdope.com/u/Q.E.D)\ **Post date:** [November 27, 2003, 7:52pm UTC](https://boards.straightdope.com/t/what-is-wrong-with-my-computer/215614/4 "2003-11-27T19:52:02Z")
In IE…Help \> About Internet Explorer. ---
**Author:** ![danceswithcats](https://avatars.discourse-cdn.com/v4/letter/d/9e8a1a/32.png) [@danceswithcats](https://boards.straightdope.com/u/danceswithcats)\ **Post date:** [November 27, 2003, 7:53pm UTC](https://boards.straightdope.com/t/what-is-wrong-with-my-computer/215614/5 "2003-11-27T19:53:02Z")
From the IE pane, go to Help on the top toolbar, down to the bottom, About Internet Explorer, and your version along with installed patches should come up. ---
**Author:** ![Guinastasia](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/guinastasia/32/5751_2.png) [@Guinastasia](https://boards.straightdope.com/u/Guinastasia)\ **Post date:** [November 27, 2003, 7:55pm UTC](https://boards.straightdope.com/t/what-is-wrong-with-my-computer/215614/6 "2003-11-27T19:55:59Z")
Version 5.50.4134.0100 ---
**Author:** ![Q.E.D](https://avatars.discourse-cdn.com/v4/letter/q/51bf81/32.png) [@Q.E.D](https://boards.straightdope.com/u/Q.E.D)\ **Post date:** [November 27, 2003, 7:57pm UTC](https://boards.straightdope.com/t/what-is-wrong-with-my-computer/215614/7 "2003-11-27T19:57:41Z")
Ok, what about the DLL mentioned in the error dialog? Then I can search for specific issues. ---
**Author:** ![Guinastasia](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/guinastasia/32/5751_2.png) [@Guinastasia](https://boards.straightdope.com/u/Guinastasia)\ **Post date:** [November 27, 2003, 8:01pm UTC](https://boards.straightdope.com/t/what-is-wrong-with-my-computer/215614/8 "2003-11-27T20:01:58Z")
Okay, lemme try and trigger it so I can write it down… > [@](#): > > Explorer has caused an error in MSHTML.DLL > Explorer will now close > > If you continue experiencing problems, try restarting your computer Which I did-restart that is. Twice. _sigh_ ---
**Author:** ![danceswithcats](https://avatars.discourse-cdn.com/v4/letter/d/9e8a1a/32.png) [@danceswithcats](https://boards.straightdope.com/u/danceswithcats)\ **Post date:** [November 27, 2003, 8:12pm UTC](https://boards.straightdope.com/t/what-is-wrong-with-my-computer/215614/9 "2003-11-27T20:12:19Z")
IMHO, you’re a few patches behind. I’d try downloading the latest before changing to IE6, Guin. ---
**Author:** ![Q.E.D](https://avatars.discourse-cdn.com/v4/letter/q/51bf81/32.png) [@Q.E.D](https://boards.straightdope.com/u/Q.E.D)\ **Post date:** [November 27, 2003, 8:15pm UTC](https://boards.straightdope.com/t/what-is-wrong-with-my-computer/215614/10 "2003-11-27T20:15:00Z")
Also try the IE repair tool, as explained in [this](http://support.microsoft.com/default.aspx?scid=kb;en-us;194177) Microsoft support article. ---
**Author:** ![Daizy](https://avatars.discourse-cdn.com/v4/letter/d/46a35a/32.png) [@Daizy](https://boards.straightdope.com/u/Daizy)\ **Post date:** [November 27, 2003, 8:26pm UTC](https://boards.straightdope.com/t/what-is-wrong-with-my-computer/215614/11 "2003-11-27T20:26:52Z")
Hi **Guinastasia** Along with the excellent advice already given…If it is infact **Explorer** rather than **IExplore** … you may want to download and run [Ad-aware](http://fileforum.betanews.com/detail.php3?fid=965718306). Let it rid you of what it finds. ---
**Author:** ![Guinastasia](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/guinastasia/32/5751_2.png) [@Guinastasia](https://boards.straightdope.com/u/Guinastasia)\ **Post date:** [November 27, 2003, 8:39pm UTC](https://boards.straightdope.com/t/what-is-wrong-with-my-computer/215614/12 "2003-11-27T20:39:38Z")
Thanks guys! I’ll check these out after dinner tonight-my grandparents just got here. I’ll let you know if it works! _smooches_ ---
**Author:** ![Guinastasia](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/guinastasia/32/5751_2.png) [@Guinastasia](https://boards.straightdope.com/u/Guinastasia)\ **Post date:** [November 28, 2003, 12:51am UTC](https://boards.straightdope.com/t/what-is-wrong-with-my-computer/215614/13 "2003-11-28T00:51:47Z")
Okay, that article is very confusing-could someone help? (I hope I’m not bothering anyone!) ---
**Author:** ![Daizy](https://avatars.discourse-cdn.com/v4/letter/d/46a35a/32.png) [@Daizy](https://boards.straightdope.com/u/Daizy)\ **Post date:** [November 28, 2003, 12:56am UTC](https://boards.straightdope.com/t/what-is-wrong-with-my-computer/215614/14 "2003-11-28T00:56:18Z")
Hi again! How to use the IE repair feature? Simply go to your control panel… Then add/remove… Then look for Microsoft Internet Explorer… Click remove. You should be presented with a dialogue box that asks if you want to remove…or repair. You’re going to choose to repair. That help? ---
**Author:** ![Guinastasia](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/guinastasia/32/5751_2.png) [@Guinastasia](https://boards.straightdope.com/u/Guinastasia)\ **Post date:** [November 28, 2003, 1:10am UTC](https://boards.straightdope.com/t/what-is-wrong-with-my-computer/215614/15 "2003-11-28T01:10:07Z")
YES! Thank you! (I’m also trying Ad Aware, after I move some stuff to my D drive) I really wish I could afford a new computer. ---
**Author:** ![Daizy](https://avatars.discourse-cdn.com/v4/letter/d/46a35a/32.png) [@Daizy](https://boards.straightdope.com/u/Daizy)\ **Post date:** [November 28, 2003, 1:18am UTC](https://boards.straightdope.com/t/what-is-wrong-with-my-computer/215614/16 "2003-11-28T01:18:16Z")
You’re most welcome. One step at a time… Were you able to do the repair? Or follow the instructions? Don’t move things for Ad-aware’s benefit…it’s actually better if you leave everything as it is. You don’t want to keep the spyware that it finds. ---
**Author:** ![Guinastasia](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/guinastasia/32/5751_2.png) [@Guinastasia](https://boards.straightdope.com/u/Guinastasia)\ **Post date:** [November 28, 2003, 1:20am UTC](https://boards.straightdope.com/t/what-is-wrong-with-my-computer/215614/17 "2003-11-28T01:20:06Z")
No, it won’t let me-it only says, 'Add A component"-the other boxes aren’t available. Damn you, microsoft! ---
**Author:** ![Daizy](https://avatars.discourse-cdn.com/v4/letter/d/46a35a/32.png) [@Daizy](https://boards.straightdope.com/u/Daizy)\ **Post date:** [November 28, 2003, 1:30am UTC](https://boards.straightdope.com/t/what-is-wrong-with-my-computer/215614/18 "2003-11-28T01:30:02Z")
Don’t worry about it. Go ahead and download ad-aware. Click on “Check for updates now” Then click on “Connect” Let it download any updates it finds. Click finish. Click start Click next When the scan is done… Click “Next” Right click on any one of those boxes, and choose “select all objects” Click “Next” Click “Ok” Exit the program See if that makes any difference. ---
**Author:** ![Guinastasia](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/guinastasia/32/5751_2.png) [@Guinastasia](https://boards.straightdope.com/u/Guinastasia)\ **Post date:** [November 28, 2003, 1:40am UTC](https://boards.straightdope.com/t/what-is-wrong-with-my-computer/215614/19 "2003-11-28T01:40:20Z")
I did that-no difference. ---
**Author:** ![hajario](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/hajario/32/171_2.png) [@hajario](https://boards.straightdope.com/u/hajario)\ **Post date:** [November 28, 2003, 1:46am UTC](https://boards.straightdope.com/t/what-is-wrong-with-my-computer/215614/20 "2003-11-28T01:46:09Z")
The problem could be with the nut in front of the monitor…sorry, just kidding. I’d go to [microsoft.com](http://microsoft.com) and get all of the latest updates to your OS and browser. This could take a while if you’ve never done it before because some patches/updates can’t load until other ones are added first and you have to restart after each time you load something. Windows ME is a disaster. If you can, update to XP. Haj [Next page](https://boards.straightdope.com/t/what-is-wrong-with-my-computer/215614.md?page=2)