Okay, are you sure you don’t have a counterfeit phone? Does it say “Mootorola” anywhere?
Where does your SIM card go?
A word about adding the SD card. In my experience, the phone will ask you if you want to format the card for external storage, or internal storage. Formatting as internal (as I understand it) allows the phone to simply use the memory as if it were part of the of the phone (that is, there would be no need to move data to the new card, the phone would do it automatically), formatting as external meant that you would have to move data and apps to the card manually. But formatting as internal also meant that the card was encrypted, and would only be able to used with that phone, no other device could read it. Additionally, the phone would check the card speed, and warn you if the read write speeds were too low to be ideal for the phone I think class 10 was the minimum recommended speed.
With fast 32 GB cards now being so cheap (under $10) this isn’t an issue. But it was for me when I used a 128GB ultra speed card as internal, and somehow the phone (also a Moto of some flavor) wouldn’t read the card after formatting. It did encrypt it though, so it essentially bricked a $50+ card (a few years ago). Ouch. My suggestion, buy a fast card, try it as externally formatted, and if it doesn’t meet you needs then try internally formatting it.
I assume that the SIM card is accessed either via removing the battery, or by unscrewing the star screws exposed by removing the back cover. Aside from voiding the warranty (which I’m long past caring about), is there any consequence to removing the battery?
I know you’ve had a long relationship, and it’s hard to let go. It’s tired, though, and it’s time to put it down. It’ll be painless, and the blooming love affair you have with your new and modern phone will make you forget about it in short order.
I’m really curious now as to what the back of your phone looks like with the cover removed. Nothing I can find online has anything about removing any battery or screws, nor do any of the videos show that. SIM cards are generally easily accessible. On a Moto G4, it looks like it should just pull out of the slot. Weird. Stupid question, but are you sure you have a Moto G4? Something’s just odd here.
Wait, could you posisbly have a Moto G4 Play? That one looks a little different, and does require moving the battery out of the way, but that’s supposed to be user accessible:
Could this be some special carrier locked model with the SIM card sealed under plastic (and therefore no access to the Micro SD slot)?
When I bought it, they said that it was a Moto G4. They also had to special-order it, because they didn’t have anything that cheap on hand in the store. When I look in the “about this device”, though, it just identifies the model as “Moto G”.
And I just tried turning it off and removing the battery (despite the label saying “battery is not user-removable”), but I couldn’t find any way to get a grip on it to pull it out.
Keep in mind though, just inserting a new SD card into the expansion slot will probably not help much, because more recent versions of Android won’t let you put much on there besides your media. So it won’t give your apps on the internal card much in the way of extra breathing room. Many people think they can just move any app to their SD card, especially in cases where latency isn’t an issue, but that’s not often true.
Huh. Then it doesn’t sound like the G4 Play. I have no idea what you have there. Looking online, the G, G2, G3 and regular G4 and G4 Plus have non-removable batteries, but the G4 Play has a removable battery (which you need to move to access the SIM and SD card slot). For the other G4s, you shouldn’t need to move anything to access those slots.
I wish you could somehow show us the back of your phone with the cover off so we can see what exactly we’re dealing with here. There’s gotta be a place to put in and remove a SIM card at least. (Actually, it looks like some first-generation Moto Gs do not have SIM card slots.)
16GB isn’t ‘nearly obsolete’, it’s ‘obsolete’.
I think it was when I upgraded to Marshmallow that the 16GB phone I had at the time transmogrified into a feature phone. Only by rooting and certain other tinkering was I able to turn it into a smartphone again.
Which Android version does it have? That could help determine which model.
It is looking like Chronos has a first generation Moto G, released in 2013 for “developing markets” (i.e. very low end for 2013).
This is the best picture I could get.
And it’s Android 5.1 .
Darren_Garrison, that might well be it. Certainly when I got it, it was the lowest-end that I could find, and while that wouldn’t have been 2013, it’d be pretty close to that old. And even with it being that out-of-date and low-end, the storage is still the only thing that isn’t adequate for my needs.
Yep, definitely not a G4.
Maybe you should be concerned about the security of as OS that old…
Also, is it even 4G LTE? Because carriers are phasing out anything below that.