What should a used book shop be like?

One thing that I have seen that I have always liked is a staff recommendation system. You know, as you are browsing the shelves you come across a book that is face out with a “so and so recommends” sign under it. It says a lot. That the people there love to read. That they want to share their favorites with me. I just like it.

Also, second the idea that signage should be made on a computer and laminated.

Basically what I have always liked best is those rare bookshops that walk that line between disorderly chaos and dispassionate order. Also, please don’t spell it Shoppe!

Oooh. I like that idea. One of my favorite video stores had something like that. A display of ancient VCRs and Betamaxes. Very fun!

Lynn,
You mentioned Half Priced Books.
They will be your biggest competition in Fort Worth. In addition to all the advice you are hearing here, I can add three things:

a) Advertise. Most small businesses here in Fort Worth do not do a good enough job advertising and fail. Since you are competing with a chain, do your best to see that your business looks professional (i.e, a ‘logo’, etc). If this is a book shop that is in existence, I will have to tell you that the only used book shop I personally know of is half priced books. I think there is one called book shop near Rosedale but to be honest, I thought it was closed. It also looks very small compared to half priced books.

b)Location. Is your shop in a good area? Is it large enough to stock a nice variety of books?

c)Specialize. Perhaps you should, in addition to your standard books, strive for a particular market. For example, set out to be the specialist in used children’s books.
Have story times, etc. Perhaps this will get you noticed.
one last thing.
Not to be a kill joy (really), but you can’t legally play cds at a store unless you pay royalties (or what have you). I know that a ton of stores do this, but I also know that the dope is particular about posting ideas regarding piracy.

Oh, and don’t forget to print your own bookmarks! I do love to get that 1/10 of a cent bookmark with the bookstore name and logo, and a pithy quote, stuck inside the front cover of the top book of the stack after I pay. I always use it as my bookmark.

Who knows if it’s good advertising or not (although if you have a website, that’d be a great place to put the URL) But it’s so satisfying to get as a customer.

So…

A laminating machine goes on my shopping list. I just called out to my daughter, who’s on her computer in the next room, and the shop doesn’t have one. I’ve sort of wanted one for my own home use anyway. Now I really have a reason to buy one.

The sale table will be in the front of the store. It MIGHT go outside at times, but not if there’s even a chance of rain. We don’t have a good sidewalk area to put it in, either.

Currently, the shop has too many kid’s books. The manager and I are thinking of reducing the inventory in that area, except for the classics. But maybe if we will price them more affordably, they’ll move better. It’s something that I’ll bring up with her next time I meet her.

I had already planned to only hire book people…that is, people who read and love books. The two staff that are staying on know the stock, and love books. I plan to have a permanent display of staff picks.

The current policy is no more than four copies of one book…two on the shelf and two in the overstock area. Some exceptions can be made, but I feel that this is a good general rule. Also, the shop doesn’t usually take books that are in really bad shape, unless there’s a real market for that particular book. Again, we ain’t Half Price Books.

The selling price for most fairly new common paperbacks is 55% of the cover price. So, if you can wait for John Grisham’s latest novel to come out in used paperback, you can get yourself a bargain. If a paperback is rare or collectible, it’s put in a plastic archival bag and has a price sticker PUT ON THE BAG, NOT ON THE BOOK! The shop does not currently put a stamp or sticker on its stock, and I see no reason to start. I’m not familiar with hardback/trade paperback pricing policies, but I do know that the prices are pretty reasonable.

I love places with cartoons and newpaper clippings on them as well. I’m going to comb the paper daily and clip, clip, clip. Some of my favorite restaurants are those with a gazillion clippings on the wall, many of them tan with age and curling.

I’m going to keep a staff of three. The manager, my daughter (who is currently assistant manager, and how I found that the place was up for sale) and another clerk. My health prevents me from working on my feet for any period of time. BUT, I can certainly have my daughter bring home books for me to put into our online catalog! Since a hefty portion of the sales are online, this will be good for the store. Currently, the manager is spending a lot of her time cataloging. I want her to be selling and managing. I’ll do most of the cataloging.

I’m going to look into string bags and cloth tote bags. I love both items anyway, and I’d love to have tote bags with our logo on them. Part of my marketing plan includes the “reuse/recycle” theme, and reusable bags would work nicely with this. I’m thinking of getting T shirts and/or aprons printed up for the staff to wear. The manager and I are leaning towards aprons, as one size fits most, they’re recognizable from front and back, and they’re useful in a store where the merchandise might be a little dusty. I’m also thinking of having cloth book covers printed up.

The aisles are wide and easy to navigate. The shop is one-story, and I won’t lease a shop with a flight of stairs, because I cannot manage stairs myself. The current lease runs for another year or two, and I do plan to move to a better location if I can find one that’s practical and affordable. The current location is big enough, and it’s on Berry Street, but there’s no sign on the street, people have to know it’s there. I’m going to change that.

Currently, the music is set to the local “soft rock oldies” station. Sometimes it’s playing, sometimes not, according to the mood of the manager. She’s told me that the radio/cd/cassette player has some Issues, and so that’s another thing that I’m scouring garage sales for. That’s another discussion for my lawyer, too…playing music in the store.

The current hours are 9:45 to 5:45 Monday through Saturday, except for Thursdays, when the shop is open til 7:45. Being a night owl myself, I’d love to extend all days to at least 7:45. My preferred hours would be noon til nine PM Monday through Saturday. If I can afford to offer extended hours and Sunday, then I will. But since I can’t work a shift at the cash drawer, it’s going to depend on whether I can afford to hire enough people to staff those hours.

The name of the shop is currently The Book Shoppe. I figure that Bodoni’s Book Shop will be close enough to the old name to reassure old customers, while dropping that annoying “pe” at the end of shop.

I do plan to advertise. I think that this is THE biggest mistake that the current owner has made, he won’t advertise other than in the Yellow Pages. The store has a mailing list which the current owner never uses. That’s one resource. The manager knows of a trailer sign rental business, which will take care of the legal paperwork involved in getting a trailer sign license. We’ve also floated the idea of putting ads in the local college newspapers, in the local throwaway newspapers, etc. The store currently gives out bookmarks, and that’s one of the first things that I’ll buy, new bookmarks with the new logo on them. I don’t know if I’ll print them up myself or have them done professionally. I’ll also hand out business cards with “Save 15% off all regularly priced merchandise!” on them, just to bring people into the shop. I think that if I can get people into the habit of coming to the store, I can make a modest profit. I don’t plan on getting rich from this, but I do want to turn a profit.

Bodoni’s Book Shop with the Angel of Death logo.

Billie Holiday/Etta James etc. as the soundtrack.

Staff who are familiar with and enthusiastic about the stock.

You are sooooooooo lucky!

Congratulations, and when you sell on the Internet I’ll buy some sf from you.

Does the store have straight aisles, or several rooms? For some reason all of my favorite stores have places you can get away. Selecting used books is a private experience for me, for some reason.

I think the limit of four copies of each book sounds good - any more than that and the title seems devalued. I like music in a store, myself, as long as it’s not too loud.

Does your kid’s section have series books? I tend to get lots of the books in a series for my kids when they’re cheap - but it is important to have later books, not just the first few, since those are the ones people buy full price.

Does the 55% of cover price go for old pbs also - like from the 60’s and 70’s, where they were 75 cents to $1.50? It think charging a bit more for those is okay, but I don’t like used bookstores who try to get smart with prices. The reason I prefer general stores, like yours, to specialty stores like Change of Hobbit is that I consider the used books in the specialty stores way overpriced. When second rate series books that I have 20 of are $7 each, I feel rich but I don’t come back. I’ll spend more if the books are $2 each than $5 - and if customers feel like they’re getting a bargain, they’ll be back.

Are you going to have the time to index all the books? I hope your turnover will be high enough to make it impractical.

BTW, owning a used bookstore has never been a fantasy of mine - probably because I wouldn’t be able to stand giving them up. I only trade in duplicates, and that is painful.

Have you looked much at the revenues and costs side of it all? Are the employees part time, full time or casual? I don’t about the US, but even part timers here get paid holidays and sick days. Is there going to be a manager AND another worker there at all times? Have you worked out how much revenue you’ll need in a month to cover costs? Electricity and rent and water… Are you going to be doing the accounting?

I guess if you’re serious about this, you’ll have already worked out exactly the things I’ve just mentioned. But just in case, I thought I’d better mention it. It’s tough going to into business for yourself.

That’s the book shop I was talking about - I really thought it was out of business!

I only know about it because my friend works near by.

My suggestion then would be to do something to spruce up the outside a bit. I can see that it would be charming if it had flowers or something outside. Something that said “We’re open!”. I also think it would be jazzy if you could paint it funky, but your lease probably won’t allow it.

Another idea:
If you have a cool selection of cook books, advertise at the Central Market. I think they have pin up boards there.

Drop me a line if you need help with any artwork or if you want info for inexpensive business cards, etc.

Oh, I was going to put some nice things in too… :slight_smile:

Have you thought about running a book club? I think using the mailing list is a good idea too.

I agree with everyone who’s said the make sure everything is categorised and priced. It’s really important to have clear pricing!

I think it’s also important for the shop not to look dingy. Lived in and comfortable is one thing, dingy is another.

Good luck! I hope you’re really successful, go the independent retailers! :slight_smile:

Wow Lynn, congratulations!! One of my very favorite stores is my local second hand book store. I look forward to my forays there, although from time to time I seem to have gone through the current “stock” and have to wait a few months for things to cycle through. grins

You’ve already gotten -plenty- of really great suggestions and I can’t think of any to add! I do love that my favorite shop has plenty of comfortable chairs (and a few benches too) and invites patrons to sit and read while they browse. It’s a great idea to expand on the ads too–especially in the campus papers of local colleges and in other local, community papers. The bookmarks are a good example as well, and serve dual purposes. :slight_smile:

Good luck to you! I wish that I was in the Fort Worth area, because I would surely be a patron. :slight_smile:

Just a fellow Fort Worther (Fort Worthite? Fort Worthian? What the hell do we call ourselves, anyway?) checking in to say let us know here on the boards when you’ve taken ownership and I’ll drop in and spend some money!

Just poppoing in to wish you all the best. I’m in the DFW area a couple of times a year and remember in a general way where Berry is located. I would be delighted to pop next time I’m in town should you let us know when you make the purchase .

I also want to respectfully disagree with the votes for excessively dusty and smoky smelling. I love the scent of old books and a little dust doesn’t scare me, but an excessively dustly, smoky place with cat dander would give me the wheezes and I would not linger long enough to make a purchase. The cats of course are non-negotiable, but regular dusting and vacuuming and non smoking please. The shop should and will likely have that wonderful old book smell from the old books, but not that no one cares about this place enough to keep it up smell from excessive dust, grime and and unkept floors and sticky counter tops. Comfy and lived in, but basically clean.

I love the idea of inexpensive papers to use as book marks with store hours and pricing and trade in policy on them.

I appreciate a well lit store.

The low step stools have already been mentioned, I would like to second or third the suggestion.

Inviting staff who are friendly enough to greet me as I enter and ask if I’d like assistance, but who smile and say, “take your time”, if I reply, “just browsing”.

I like the apron idea.

I hope it works out wonderfully for you. It’s been a daydream of mine to have a book store too.

Once I get myself together, I’m going to attempt to open my own bookstore. I so want to be you right now.

My favorite bookstore has so many books they’re lined up on the floor by section.

Please attempt to alphabetize. I hate it when stores don’t even try.

Can I move to wherever you live and become your bookslave? :wink:

Another suggestion is make a website & email easily available for driveby’s.

Bodonisbookshop(dot)com in large enough to read as they pass by lettering Along will readable store hours from the curb.

What about making the book store name: **Bodoni’s Book Store . Com **

The instant internet application will give you more visibility than the yellow pages. You want it to stick it in peoples minds to make Bodoni’s Book Store the first place they think of for used and new books.

And one of those magnetic signs you can put on your car or make one of the window decal clingy things with the logo on it for you and all your friends ( even dopers far and wide) will give you greater visibility.
And, because I am bored and thinking of Burma Shave right now. I can see this on each telephone pole ( laminated)

**Reading is fun

More fun than your Prom

Save Money. Great Books.

Bodoni’s Book Shop. Com **

I’m late to the party… as usual!

This is what I plan to do in two years when I retire from my current job! But I don’t believe we’ll be close enough to be competitors! :wink:

I’m taking several ideas from our local shop The Bookshelf with me.

  1. A big, uncluttered front desk where people can bring in book or just lean on to chat.

  2. A really understandable trade in policy for used books. Damned if I can figure out the one for the paperback exchange here in town. The Bookshelf Totals up what they’ll give you in credit and prints it out on a “coupon” then you go shopping. Any out of pocket expenses are the difference between what you picked up and the amount printed on the coupon.

  3. If you spend over 10 bucks in the 'Shelf, they give you a coupon for 10% of the total to be used within 6 months. Buy enough in one shot and the next time you come in your stuff may be free!

  4. Diversify! Have lots of different topics and be willing to order books for customers.

  5. Have fun. Laugh a lot, make the customers feel like they are home…

I want to wish you good luck! I hope it works out for you.

The only suggestion I haven’t seen so far (and I might have missed it - I just scanned the thread) is to list your store on www.abe.com . A customer puts in the name of the book they want, and abe lists all the used book stores in their database that currently have that book, the price, and the cost of shipping (if you want it shipped). You can buy it online, or if you live in the area, go to the store. I have used this several times for classes where I needed a book, but the local stores didn’t have them.

My local used book store must not be making much profit, apparently. They accept any book for trade, even the dreaded Harlequins, and the price policy is simple: 1 trade-in equals 1 book for $1, without trade credit books are 50% of the cover price. The only exception to this is ‘new’ books, anything that’s just been published is in the special new section and is 75% of the cover price until it moves into the regular stock.
Since hardcovers don’t fit well on the shelving they’ve built, they often have special sales on them, a dollar each without using trade credit. Similarly, they get more harlequin trade-ins than they can ever use, every few months they run a special on those for a dime apiece with no trade credit.

I appreciate that the owners actually read, they’re great for finding ‘if you liked that you might like this’ new authors, and since they do all the shelving themselves they know exactly where to point me, too. I do think a shop pet might improve things, wonder why they seem to be the only store without one.

I also like seasonal display idea. I went thru a fantastic Irish author phase a few years ago because they’d done a St.Patricks day grouping, I’d have never found many of those authors without it, and I wound up going back and buying a copy of everything they had for each writer. Christmas books can be similar, I’ll pick something up from the display, it’ll be an author who’s genre I might normally have overlooked, then I wind up liking it and going back for more.

It never occurred to me that used book stores would be selective in what they’d accept for trade, I’ve been so sheltered!

You have to know alot of what you’re selling. So you can answer questions and give recomendations. I’d say that you already have that since you are buying a used bookstore so maybe that’s not important. In that case…Coffee…not fancy coffee, just good old-fashioned java…

No Cats!

My all-time favorite used bookstore had cats, & they cr@pped/pissed all over everything. :mad: :eek:

Nasty.

Keep collections of newspaper comic strips & graphic novels in stock. Too many used bookstores stupidly say that “we don’t know anything about comics, & we don’t want to carry them”. :smack: What do Doonesberry re-prints in Trade Paperback form have to do with comics? :confused: