When I’ve signed for a neighbor’s package, I’ve kept it until they asked for it OR I waited to see that they were home.
What are the legal ramifications of signing for a package delivered by UPS or FedEx and intended for a neighbor that (unknowningly to you or the carrier, or maybe even the neighbor) contains something illegal (drugs, child porn, WMD, etc)? Are you liable? Is the carrier? Is the neighbor? Or is only the sender liable?
Let me run this through the translator…
Nope, still not getting it. I’m going to need a little more subject-verb agreement and tense consistency.
Reasonably the carrier would have no way of knowing what was in the package. Reasonably the neighbor would have no way of knowing what was in the package. So it’s unlikely that either the carrier or the neighbor would be held legally liable or responsible for possessing the contents of the package. The sender and the recipient would bear the consequences.
I think what happened was, they signed up for something but didn’t know it – kind of like when you fill out a card at the deli to be entered to win a free vacation to East Gybip and they change your phone company. Not sure what they signed up for, though, or how it got fixed. They were told they had to pay for the clock radio because they opened and used it, but everything else was just sent back unopened. (Which actually caused another problem, because my Dad ended up sending back a Christmas gift a few months later when he didn’t recognize the address it was coming from.)
Shouldn’t you be talking to Amazon? Your contract was with them and in the end, you didn’t get your item; the job of chasing UPS for reparation should be theirs, shouldn’t it? Or do things work differently over there?
Today when I got home from work one of my neighbors gave me the package saying that they had “forgotten” about it for a week.
I have a feeling that UPS called them.
Glad to hear it!
re the illegible signature thing, here in the UK at least one of the carriers (TNT, I think) gets the driver/deliveryman to ask how you spell your name, he then keys it into his little keyboard and asks you sign the electronic screen bit.
I guess knowing what the signature is meant to be helps cut down on fraud a bit.
Curiously, DHL seem to have reverted to clipboards and a ‘sign & print your name’ paper system here instead of handheld electronic devices - possibly while they wrestle with compatability problems having bought Omega Securicor, a large UK courier…
The OP has been taken care of, so I’ll digress a little.
If the vendor was helping you resolve the problem, why did you give them a one star rating? It sounds like it was UPS’s problem. A mistake is usually a chance to see exactly how good a company really is.
Same deal here. UPS makes a mistake and you give a black mark to the merchant? A chargeback absolutely hurts the merchant, especially if it’s a small business. A chargeback for failure to deliver goods is about as bad to a merchant account as a bank cancelling one of your credit cards for non payment. It doesn’t take many chargebacks for a small business to have their merchant account cancelled, which can be catastrophic for a web based business.
I understand that both of you want the product that you ordered, however it sounds like you are punishing the wrong people.
Hmmm… incomplete thought there. It should read like this.
A chargeback for failure to deliver goods is about as bad to a merchant account as a bank cancelling one of your credit cards for non payment is to your credit record.