# What's the best online movie rental?

**URL:** <https://boards.straightdope.com/t/whats-the-best-online-movie-rental/306956>\
**Category:** In My Humble Opinion\
**Created:** [June 5, 2005, 2:25am UTC](https://boards.straightdope.com/t/whats-the-best-online-movie-rental/306956 "2005-06-05T02:25:12Z")\
**Posts on this page:** 3\
**Page:** 2

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**Author:** ![Catfood\_Purrito](https://avatars.discourse-cdn.com/v4/letter/c/c6cbf5/32.png) [@Catfood\_Purrito](https://boards.straightdope.com/u/Catfood_Purrito)\
**Post date:** [June 5, 2005, 11:51pm UTC](https://boards.straightdope.com/t/whats-the-best-online-movie-rental/306956/21 "2005-06-05T23:51:49Z")

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> [@Musicat](#):
>
> Maybe it’s just this distribution center.

I think it may be. My distribution center is Minneapolis, and if I mail a movie back on Friday, I get my next one on Tuesday. I’ve had Netflix since January, and there’s been two instances where my movies came a day later than I expected.

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**Author:** ![Reply](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/reply/32/15952_2.png) [@Reply](https://boards.straightdope.com/u/Reply)\
**Post date:** [June 6, 2005, 1:57am UTC](https://boards.straightdope.com/t/whats-the-best-online-movie-rental/306956/22 "2005-06-06T01:57:47Z")

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[QUOTE=Musicat]  
And once they lost a returned DVD. They don’t want you to report that for 6 days. When I did report it, they immediately shipped the next one in my queue, and two days later, they “found” the missing DVD. But I didn’t get any compensatory credit. I wonder how often this happens.

Did they charge you for the lost disc? My experience with them has been that if I report a disc as lost, they eat up the loss and I don’t have to pay anything. I presumed that bad things will start to happen only if I reported too many discs as missing.

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**Author:** ![Musicat](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/musicat/32/20189_2.png) [@Musicat](https://boards.straightdope.com/u/Musicat)\
**Post date:** [June 6, 2005, 2:13am UTC](https://boards.straightdope.com/t/whats-the-best-online-movie-rental/306956/23 "2005-06-06T02:13:27Z")

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> [@Reply](#):
>
> Did they charge you for the lost disc? My experience with them has been that if I report a disc as lost, they eat up the loss and I don’t have to pay anything. I presumed that bad things will start to happen only if I reported too many discs as missing.

No, because they “found” it two days later, or about 8 days after I shipped it.

Their policy for lost discs seems reasonable, except for the part about not reporting it for 6 days. Once I reported it, they immediately shipped me the next one in the queue, which meant I theoretically had 4 out at once on a 3-disc plan. I’m sure they have to be careful, and they warn you that too many lost discs will result in some unspecified action.

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