# What's the Straight Dope on cancelling subscriptions **URL:** \ **Category:** About This Message Board\ **Created:** [August 15, 2007, 9:52am UTC](https://boards.straightdope.com/t/whats-the-straight-dope-on-cancelling-subscriptions/415668 "2007-08-15T09:52:32Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![sandra\_nz](https://avatars.discourse-cdn.com/v4/letter/s/eada6e/32.png) [@sandra\_nz](https://boards.straightdope.com/u/sandra_nz)\ **Post date:** [August 15, 2007, 9:52am UTC](https://boards.straightdope.com/t/whats-the-straight-dope-on-cancelling-subscriptions/415668/1 "2007-08-15T09:52:32Z")
After recently re-subscribing to the SDMB, I have become frustrated by the number of times the site is unavailable. That issue is being discussed in several threads elsewhere so there’s no need to comment on it here, but my purpose of this thread is to ask the following: If I would like to cancel my subscription based on the poor level of service provided, do I get a pro-rata refund of my subscription fee? And what is the process for achieving this? Thanks, Sandra ---
**Author:** ![Noone\_Special](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/noone_special/32/2863_2.png) [@Noone\_Special](https://boards.straightdope.com/u/Noone_Special)\ **Post date:** [August 15, 2007, 10:01am UTC](https://boards.straightdope.com/t/whats-the-straight-dope-on-cancelling-subscriptions/415668/2 "2007-08-15T10:01:34Z")
IANAM, but IIRC this has been discussed in the past, and the answer is that no refunds are given, for any reason. You may want to take this up with an Admin via PM or e-mail rather than out here in public, though. ---
**Author:** ![bbs2k](https://avatars.discourse-cdn.com/v4/letter/b/e495f1/32.png) [@bbs2k](https://boards.straightdope.com/u/bbs2k)\ **Post date:** [August 15, 2007, 11:04am UTC](https://boards.straightdope.com/t/whats-the-straight-dope-on-cancelling-subscriptions/415668/3 "2007-08-15T11:04:07Z")
[QUOTE=Noone Special] You may want to take this up with an Admin via PM or e-mail rather than out here in public, though. [/QUOTE] I don’t think that is the purpose here. ---
**Author:** ![TubaDiva](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/tubadiva/32/507_2.png) [@TubaDiva](https://boards.straightdope.com/u/TubaDiva)\ **Post date:** [August 15, 2007, 12:23pm UTC](https://boards.straightdope.com/t/whats-the-straight-dope-on-cancelling-subscriptions/415668/4 "2007-08-15T12:23:45Z")
It says in the rules, no refunds. Sorry. ---
**Author:** ![sandra\_nz](https://avatars.discourse-cdn.com/v4/letter/s/eada6e/32.png) [@sandra\_nz](https://boards.straightdope.com/u/sandra_nz)\ **Post date:** [August 15, 2007, 12:28pm UTC](https://boards.straightdope.com/t/whats-the-straight-dope-on-cancelling-subscriptions/415668/5 "2007-08-15T12:28:41Z")
Could you advise where in the rules that is stated? I am genuinely asking, as I had a look there before I posted and didn’t see anything about ‘no refunds’. Edit - Huh? There was a message from TubDiva here just moments ago! 😕 ---
**Author:** ![TubaDiva](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/tubadiva/32/507_2.png) [@TubaDiva](https://boards.straightdope.com/u/TubaDiva)\ **Post date:** [August 15, 2007, 12:46pm UTC](https://boards.straightdope.com/t/whats-the-straight-dope-on-cancelling-subscriptions/415668/6 "2007-08-15T12:46:38Z")
There is one now. 🙂 Thought we had something on this in the rules but we don’t except to mention that we do not refund subscriptions for banned members. I will refer this matter upstairs, it’s a management thing. ---
**Author:** ![sandra\_nz](https://avatars.discourse-cdn.com/v4/letter/s/eada6e/32.png) [@sandra\_nz](https://boards.straightdope.com/u/sandra_nz)\ **Post date:** [August 15, 2007, 12:48pm UTC](https://boards.straightdope.com/t/whats-the-straight-dope-on-cancelling-subscriptions/415668/7 "2007-08-15T12:48:02Z")
Thank you **TubaDiva** , feel free to contact me via email rather than posting here, if you would prefer. ---
**Author:** ![TubaDiva](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/tubadiva/32/507_2.png) [@TubaDiva](https://boards.straightdope.com/u/TubaDiva)\ **Post date:** [August 15, 2007, 12:49pm UTC](https://boards.straightdope.com/t/whats-the-straight-dope-on-cancelling-subscriptions/415668/8 "2007-08-15T12:49:47Z")
Actually I would, thanks.