# What's up with the renewal notices?

**URL:** <https://boards.straightdope.com/t/whats-up-with-the-renewal-notices/786746>\
**Category:** About This Message Board\
**Created:** [May 16, 2017, 1:45pm UTC](https://boards.straightdope.com/t/whats-up-with-the-renewal-notices/786746 "2017-05-16T13:45:24Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![elbows](https://avatars.discourse-cdn.com/v4/letter/e/b3f665/32.png) [@elbows](https://boards.straightdope.com/u/elbows)\
**Post date:** [May 16, 2017, 1:45pm UTC](https://boards.straightdope.com/t/whats-up-with-the-renewal-notices/786746/1 "2017-05-16T13:45:24Z")

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I renewed on May 6, for two years.

Yesterday I received a notice my sub was about to expire and I’d lose my Charter Member status. So I replied, I had renewed on the 6th, please double check and confirm it had been applied.

Instead of a response confirming this, today I got another notice my sub was about to expire and I’d lose my CM title.

So, I’ll repeat my request here. Can someone please confirm it went through, (I received an email receipt, that it did, on the 6th!), BEFORE I lose my title !

I repeat, what’s going on here? Anyone?

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**Author:** ![running\_coach](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/running_coach/32/15836_2.png) [@running\_coach](https://boards.straightdope.com/u/running_coach)\
**Post date:** [May 16, 2017, 1:54pm UTC](https://boards.straightdope.com/t/whats-up-with-the-renewal-notices/786746/2 "2017-05-16T13:54:00Z")

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[This thread.](http://boards.straightdope.com/sdmb/showthread.php?t=825367)

> [@SDMB Subscriptions](https://boards.straightdope.com/t/sdmb-subscriptions/785812/39):
>
> It’s not something you need to be concerned about. It was not a phishing attempt and we have not been hacked. You do not need to change your password.
> 
> It’s basically a test site that we use to test changes to the SDMB software. We have been testing some things, and since the renewal time for all of the charter members is coming around, our test copy with our modified SDMB decided to send out reminder messages, just like the real SDMB does. We are testing with an old stale copy of the SDMB, so if you have renewed your membership, the test copy isn’t aware of it, which is why it kept sending out notices with incorrect dates on them.
> 
> Sorry for the confusion.

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**Author:** ![elbows](https://avatars.discourse-cdn.com/v4/letter/e/b3f665/32.png) [@elbows](https://boards.straightdope.com/u/elbows)\
**Post date:** [May 16, 2017, 3:43pm UTC](https://boards.straightdope.com/t/whats-up-with-the-renewal-notices/786746/3 "2017-05-16T15:43:29Z")

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Thank you!

(You might consider a sticky. Since if you open that thread, the OP is just a friendly reminder to renew from another poster. You have to read to the end to reach the explanation of this issue!)

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**Author:** ![engineer\_comp\_geek](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/engineer_comp_geek/32/504_2.png) [@engineer\_comp\_geek](https://boards.straightdope.com/u/engineer_comp_geek)\
**Post date:** [May 16, 2017, 4:14pm UTC](https://boards.straightdope.com/t/whats-up-with-the-renewal-notices/786746/4 "2017-05-16T16:14:18Z")

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> [@elbows](#):
>
> You might consider a sticky

Done.

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**Author:** ![aruvqan](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/aruvqan/32/2891_2.png) [@aruvqan](https://boards.straightdope.com/u/aruvqan)\
**Post date:** [May 16, 2017, 4:38pm UTC](https://boards.straightdope.com/t/whats-up-with-the-renewal-notices/786746/5 "2017-05-16T16:38:20Z")

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I got reminders from 2 different response URLs -

> [@](#):
>
> Dear aruvqan, Your access to the paid subscription “Straight Dope Board Charter Membership” is about to expire. To renew this subscription you must visit [http://tsdmb.avolatech.com/sdmb/payments.php](http://tsdmb.avolatech.com/sdmb/payments.php) If you do not extend your subscription you will revert to Guest status. As a Guest you’ll be shown banner advertising and will lose some of the privileges of your current membership status. All the best, Straight Dope Message Board

and

> [@](#):
>
> Dear aruvqan, Your access to the paid subscription “Straight Dope Board Charter Membership” is about to expire. To renew this subscription you must visit [http://boards.straightdope.com/sdmb/payments.php](http://boards.straightdope.com/sdmb/payments.php) If you do not extend your subscription you will revert to Guest status. As a Guest you’ll be shown banner advertising and will lose some of the privileges of your current membership status. All the best, Straight Dope Message Board

Being typically suspicious, I simply went and logged into SDMB and to the user page and resubscribed from there.
