When UPS Sucks

Yes, I have also recently had problems with UPS falsely claiming to have rung my bell before leaving their “no one home” notice.

I’ve had a couple of recent experiences with UPS. Today I had a package with COVID RAT tests delivered. It was labelled as “Signature required”, and I got an email from UPS saying it would be delivered and a signature was required. The driver put it on the front porch bench, rang the doorbell, and buggered off. Luckily I was at home to retrieve it before the sub-zero cold ruined the contents.

I received a notification from UPS that a package I had ordered would be delivered Nov 5. It never showed. It was finally delivered 3 weeks later, after a journey that showed it arriving in my city (Ottawa, Canada) on Nov 5, then disappearing from the tracking record until it showed up in Melbourne, Australia on Nov 16, then travelling via several stops in Australia, Korea, Alaska, and Kentucky before finally being delivered back in Ottawa on Nov 26.

Was it a copy of Ulysses by James Joyce?

I miss my UPS Dude. We were about the last stop on his route, and he would dump all the wife’s shit, come over to the garage and we’d have a beer or two, talking about Ford Muscle Car stuff. Guy had a SCJ 429 in a Ranchero, as I recall.

Old dude was very cool. He retired. Never seen him since, and why would I?

When I’m in NY, I have a doorman who collects and signs for packages so I never even see the delivery person.

Where I am right now, Amazon, UPS and USPS are all great. Everyone rings the bell and puts packages right up at my door. I’ve only been told I would have to sign for a package once in the last several years. That was a UPS package for Hanukkah that contained wine from a different state. I was home and ready to sign, but he asked if a picture was ok instead. I said yes and he took a snapshot with his tablet.

FedEx on the other hand… They were so bad I called to complain and they actually fixed it with a new driver. Our house is of the white picket fence type. FedEx drivers would put packages just on the inside of the fence, meaning anyone walking by on the sidewalk could just scoop them up. Luckily I never lost anything. I finally called when they delivered a larger package to my neighbor by backing up their driveway and literally kicking the package out of the back of the truck, leaving it in the middle of the driveway. I think the woman I talked to was more worried by the insurance liability of one of their trucks damaging somebodies property rather than the way the package was treated. Either way, it stopped immediately.