# White Plains, NY

**URL:** <https://boards.straightdope.com/t/white-plains-ny/408429>\
**Category:** Factual Questions\
**Created:** [June 18, 2007, 4:49am UTC](https://boards.straightdope.com/t/white-plains-ny/408429 "2007-06-18T04:49:22Z")\
**Posts on this page:** 4\
**Page:** 2

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**Author:** ![Spectre\_of\_Pithecanthropus](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/spectre_of_pithecanthropus/32/12343_2.png) [@Spectre\_of\_Pithecanthropus](https://boards.straightdope.com/u/Spectre_of_Pithecanthropus)\
**Post date:** [June 20, 2007, 6:20pm UTC](https://boards.straightdope.com/t/white-plains-ny/408429/21 "2007-06-20T18:20:51Z")

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Congratulations.

May I ask what you do in insurance? I used to be connected with the business so I’m merely curious.

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**Author:** ![Elendil\_s\_Heir](https://avatars.discourse-cdn.com/v4/letter/e/7cd45c/32.png) [@Elendil\_s\_Heir](https://boards.straightdope.com/u/Elendil_s_Heir)\
**Post date:** [June 20, 2007, 6:28pm UTC](https://boards.straightdope.com/t/white-plains-ny/408429/22 "2007-06-20T18:28:48Z")

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Hey, well done, **pbbth** - congratulations! May your commutes be uneventful and your job be great.

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**Author:** ![pbbth](https://avatars.discourse-cdn.com/v4/letter/p/f9ae1b/32.png) [@pbbth](https://boards.straightdope.com/u/pbbth)\
**Post date:** [June 20, 2007, 8:19pm UTC](https://boards.straightdope.com/t/white-plains-ny/408429/23 "2007-06-20T20:19:39Z")

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> [@](#):
>
> Originally Posted by **Spectre of Pithecanthropus**
> 
> \*Congratulations.
> 
> May I ask what you do in insurance? I used to be connected with the business so I’m merely curious.\*

I am a property and casualty agent (I’m licensed in CA, TX, FL and NY), but the largest portion of my work history, including most of my insurance experience, is customer service. Basically this company has just started about 2 years ago and they know everything about insurance but NOTHING about customer service. They are hiring me to start and build their customer service department essentially.

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**Author:** ![Spectre\_of\_Pithecanthropus](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/spectre_of_pithecanthropus/32/12343_2.png) [@Spectre\_of\_Pithecanthropus](https://boards.straightdope.com/u/Spectre_of_Pithecanthropus)\
**Post date:** [June 21, 2007, 6:59pm UTC](https://boards.straightdope.com/t/white-plains-ny/408429/24 "2007-06-21T18:59:36Z")

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[QUOTE=pbbth]  
I am a property and casualty agent (I’m licensed in CA, TX, FL and NY), but the largest portion of my work history, including most of my insurance experience, is customer service. Basically this company has just started about 2 years ago and they know everything about insurance but NOTHING about customer service. They are hiring me to start and build their customer service department essentially.  
[/QUOTE]

My first job out of library school was indexing insurance statutes and regulations. It would be an exaggeration after all these years to say I still see the Model Policy Provisions Law when I close my eyes, but there was a time…

The pay was abysmal but the intellectual level of office chitchat went way above anything I’ve encountered anywhere else.

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