# Who has jurisdiction over phone bill cramming? **URL:** \ **Category:** Factual Questions\ **Created:** [October 1, 2007, 2:15pm UTC](https://boards.straightdope.com/t/who-has-jurisdiction-over-phone-bill-cramming/421147 "2007-10-01T14:15:27Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![VunderBob](https://avatars.discourse-cdn.com/v4/letter/v/839c29/32.png) [@VunderBob](https://boards.straightdope.com/u/VunderBob)\ **Post date:** [October 1, 2007, 2:15pm UTC](https://boards.straightdope.com/t/who-has-jurisdiction-over-phone-bill-cramming/421147/1 "2007-10-01T14:15:27Z")
I became aware last month that my phone bill was being crammed for 2 different voicemail services that I never ordered. I called both of them (turns out they were the same company), bitched loudly, and told then I wanted ‘service’ terminated and an immediate refund. I got the refunds for the entire time period, but the bastiges are still billing me for current service. So, who has jurisdiction? I assume the NC Attorney General, but at the federal level, is it the FCC, FTC, or some other agency? Pitting to follow shortly. ---
**Author:** ![drachillix](https://avatars.discourse-cdn.com/v4/letter/d/48db29/32.png) [@drachillix](https://boards.straightdope.com/u/drachillix)\ **Post date:** [October 1, 2007, 3:37pm UTC](https://boards.straightdope.com/t/who-has-jurisdiction-over-phone-bill-cramming/421147/2 "2007-10-01T15:37:11Z")
[QUOTE=VunderBob] I became aware last month that my phone bill was being crammed for 2 different voicemail services that I never ordered. I called both of them (turns out they were the same company), bitched loudly, and told then I wanted ‘service’ terminated and an immediate refund. I got the refunds for the entire time period, but the bastiges are still billing me for current service. So, who has jurisdiction? I assume the NC Attorney General, but at the federal level, is it the FCC, FTC, or some other agency? Pitting to follow shortly. [/QUOTE] Public utilities commission.