# Why are my golf clubs in Mosquero, NM?

**URL:** <https://boards.straightdope.com/t/why-are-my-golf-clubs-in-mosquero-nm/1025059>\
**Category:** Miscellaneous and Personal Stuff I Must Share\
**Tags:** golf\
**Created:** [November 23, 2025, 1:27am UTC](https://boards.straightdope.com/t/why-are-my-golf-clubs-in-mosquero-nm/1025059 "2025-11-23T01:27:49Z")\
**Posts on this page:** 10\
**Page:** 3

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**Author:** ![Dinsdale](https://avatars.discourse-cdn.com/v4/letter/d/97f17d/32.png) [@Dinsdale](https://boards.straightdope.com/u/Dinsdale)\
**Post date:** [November 28, 2025, 4:35pm UTC](https://boards.straightdope.com/t/why-are-my-golf-clubs-in-mosquero-nm/1025059/41 "2025-11-28T16:35:23Z")

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> [@DavidNRockies](#):
>
> I hope you don’t face what I once did: I bought a beautiful, high-end titanium road bicycle and was still awfully slow. It started to look like the problem … may have been me

I’ve never been the sort of guy who thought he could buy himself a better game. From your bike example - I bought a new bike maybe 5 years ago. Shortly thereafter I started developing hip arthritis such that I have to work at getting my leg over the seat. If I had bought the bike today, I might have bought a little girl’s/step through bike.

> **[Facebook](https://www.facebook.com/MGMHD/photos/a.10154020900545956/10154020901355956/)**
>
> “This is a girl’s bike. This is for a little girl.”
> 
> This was Jonathan Winters’ film debut.

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**Author:** ![DrDeth](https://avatars.discourse-cdn.com/v4/letter/d/b487fb/32.png) [@DrDeth](https://boards.straightdope.com/u/DrDeth)\
**Post date:** [November 28, 2025, 9:02pm UTC](https://boards.straightdope.com/t/why-are-my-golf-clubs-in-mosquero-nm/1025059/42 "2025-11-28T21:02:18Z")

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> [@DavidNRockies](#):
>
> Worldwide, FedEx employs over a half-million people. This one … was an asshole.

Yeah, and so? FedEx treats the shipper- who pay the fees fairly well, They dont give a crap about the people to whom the stuff is delivered TO, sine they dont give FedEx any money. Not to mention, their delivery drivers arent employees, they are independent contractors.

> [@DavidNRockies](#):
>
> Here. _This_ …

> **[FedEx is rated "Bad" with 1.2 / 5 on Trustpilot](https://www.trustpilot.com/review/www.fedex.com)**
>
> Do you agree with FedEx's TrustScore? Voice your opinion today and hear what 46,814 customers have already said.

There- 46,814 reviews.

> [@DavidNRockies](#):
>
> In my last job, I managed the relationship with FedEx, internationally, and across millions of packages shipped each year, for years.

Yes, you handled a company that ships OUT.

[https://www.consumeraffairs.com/delivery/fedex-shipping.html](https://www.consumeraffairs.com/delivery/fedex-shipping.html)

> **[FedEx Corporation | BBB Business Profile | Better Business Bureau](https://www.bbb.org/us/tn/memphis/profile/mailing-services/fedex-corporation-0543-3310/customer-reviews)**
>
> BBB Accredited since 11/1/1975. Mailing Services in Memphis, TN. See BBB rating, reviews, complaints, and more.

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**Author:** ![LSLGuy](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/lslguy/32/5813_2.png) [@LSLGuy](https://boards.straightdope.com/u/LSLGuy)\
**Post date:** [November 28, 2025, 9:16pm UTC](https://boards.straightdope.com/t/why-are-my-golf-clubs-in-mosquero-nm/1025059/43 "2025-11-28T21:16:10Z")

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You have a point, but you may be making more of it that it warrants.

As the shipper, I want the package getting to the correct recipient undamaged and reasonably close to the promised delivery date / time. And I’d like 100% reliability, but of course have to settle for something less.

Anything less than the above from my courier company turns into a customer service problem for me. Not for e.g. FedEx.

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**Author:** ![DavidNRockies](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/davidnrockies/32/6279_2.png) [@DavidNRockies](https://boards.straightdope.com/u/DavidNRockies)\
**Post date:** [November 28, 2025, 9:55pm UTC](https://boards.straightdope.com/t/why-are-my-golf-clubs-in-mosquero-nm/1025059/44 "2025-11-28T21:55:56Z")

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> [@LSLGuy](#):
>
> Anything less than the above from my courier company turns into a customer service problem for me. Not for e.g. FedEx.

Bingo. And I _never_ let our Customer Service either blame FedEx nor tell our customers to _call_ FedEx directly. _We_ chose FedEx; our customers didn’t.

And one of the myriad things that I did, as part of my role, was to automate our database reports to tell me which packages did and did not meet the FedEx service commitment. I had very rich and granular data that I regularly shared with FedEx in a collaborative effort toward constant improvement. If the data reflected that we had particular issues at a particular station or hub, we’d conference call with that manager and EVP’s in Memphis, and we’d get stuff _done_.

Now, a small fraction of a large number is still a large number, but FedEx was – generally – shockingly good.

None of which feels good when it’s the thing that _you_ ordered and where the delivery didn’t live up to the promise or your expectations.

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**Author:** ![DavidNRockies](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/davidnrockies/32/6279_2.png) [@DavidNRockies](https://boards.straightdope.com/u/DavidNRockies)\
**Post date:** [November 28, 2025, 10:22pm UTC](https://boards.straightdope.com/t/why-are-my-golf-clubs-in-mosquero-nm/1025059/45 "2025-11-28T22:22:32Z")

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> [@DrDeth](#):
>
> There- 46,814 reviews.

Though I don’t know over what period of time those ‘reviews’ came in, I do know that FedEx ships about 5.8 BILLION packages each year.

Assuming, arguendo, that the ‘reviews’ all were made in a single year, they would represent app. 0.00080714% of all FedEx packages handled that year – generally, extremely upset customers.

**TL;DR:** I think you may _also_ have a sample size issue, there.

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**Author:** ![LSLGuy](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/lslguy/32/5813_2.png) [@LSLGuy](https://boards.straightdope.com/u/LSLGuy)\
**Post date:** [November 28, 2025, 11:37pm UTC](https://boards.straightdope.com/t/why-are-my-golf-clubs-in-mosquero-nm/1025059/46 "2025-11-28T23:37:15Z")

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We had the same problem in my biz.

On a slow _day_ my employer alone moved 600,000 people a thousand miles on average. IOW six hundred million passenger-miles per _day_.

On busy days it was wacky how many and how far. The whole-industry numbers are simply mind boggling.

Joe or Jane only know their flight was late or misconnected or had a mechanical.

We knew we delivered 99.5% within our sevice commitment.

Statistics suck. But they beat anecdotes hands down.

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**Author:** ![DrDeth](https://avatars.discourse-cdn.com/v4/letter/d/b487fb/32.png) [@DrDeth](https://boards.straightdope.com/u/DrDeth)\
**Post date:** [November 29, 2025, 12:27am UTC](https://boards.straightdope.com/t/why-are-my-golf-clubs-in-mosquero-nm/1025059/47 "2025-11-29T00:27:39Z")

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> [@DavidNRockies](#):
>
> Assuming, arguendo, that the ‘reviews’ all were made in a single year, they would represent app. 0.00080714% of all FedEx packages handled that year – generally, extremely upset customers.

Yeah, look, few people ever both to write and post reviews.

A decent national poll of us 300+ million of us is considered to be 1000-5000 replies.

So, no, I dont have a sample size issue.

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**Author:** ![DavidNRockies](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/davidnrockies/32/6279_2.png) [@DavidNRockies](https://boards.straightdope.com/u/DavidNRockies)\
**Post date:** [November 29, 2025, 12:33am UTC](https://boards.straightdope.com/t/why-are-my-golf-clubs-in-mosquero-nm/1025059/48 "2025-11-29T00:33:08Z")

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> [@DrDeth](#):
>
> So, no, I dont have a sample size issue.

Yes, you do.

And since those polls – done well – are generally randomized - even within certain cohorts - I’d argue that you have a selection bias, too:

> **[Selection bias](https://en.wikipedia.org/wiki/Selection_bias)**
>
> Selection bias is the bias introduced by the selection of individuals, groups, or data for analysis in such a way that the association between exposure and outcome among those selected for analysis differs from the association among those eligible. It typically occurs when researchers condition on a factor that is influenced both by the exposure and the outcome (or their causes), creating a false association between them. Selection bias encompasses several forms of bias, including differential Sa...

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**Author:** ![LSLGuy](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/lslguy/32/5813_2.png) [@LSLGuy](https://boards.straightdope.com/u/LSLGuy)\
**Post date:** [November 29, 2025, 3:14am UTC](https://boards.straightdope.com/t/why-are-my-golf-clubs-in-mosquero-nm/1025059/49 "2025-11-29T03:14:58Z")

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Sample size is decent. Seection bias is the overriding problem in all reviews.

The vast majority of folks get good results and don’t post reviews. It’s all unrepresentative outliers all the time which make the noise we see.

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**Author:** ![DrDeth](https://avatars.discourse-cdn.com/v4/letter/d/b487fb/32.png) [@DrDeth](https://boards.straightdope.com/u/DrDeth)\
**Post date:** [November 29, 2025, 8:33pm UTC](https://boards.straightdope.com/t/why-are-my-golf-clubs-in-mosquero-nm/1025059/50 "2025-11-29T20:33:45Z")

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> [@LSLGuy](#):
>
> Sample size is decent. Seection bias is the overriding problem in all reviews.

Yes, a good sample size, but there is no way to get past selection bias on this.

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