Announcements were on drum or tape. The annunciator equipment knew when the beginning of an announcement came around, and didn’t complete the call until then. There was even tighter timing once “the number you have reached, xxx-xxxx, has been…”, was automated (previously it went to an intercept operator) since the digits needed to be spoken in rapid succession. There was also usually a timer to drop the call if you didn’t hang up after a few cycles.
Tones (dial, busy, ring) were generated by dedicated equipment as there were a lot more calls in those states at any given time, compared to announcements.
The electromechanical exchange I referred to in my earlier post wasn’t getting a lot of love by the early 80’s - it had had various enhancements “bolted on” over the years to handle numbers outside the -4xxx, -6xxx and 7-xxx groups, and to generate accounting records itself - previously toll calls went to operators 15 miles away who asked you what number you were calling from. Kids used to make up numbers to get free calls. The first “fix” was to allow remote “test for busy” - the operator could check to make sure the number you gave was actually off the hook, but eventually the exchange got upgraded for ANI capability, but with some weird bugs*.
Anyway, by the time the 80’s rolled around, the tone generators in this CO had drifted wildly out of spec (probably due to deterioration in the capacitors) and the tones would confuse people unfamiliar with the exchange. The sound you heard when the called party’s phone was ringing was a “Blatt!” sound, and the busy signal had become truly bizarre - it sounded like “bnee-oh-witt”. As I recall, the “screamer” (you left your phone off the hook for too long) still sounded normal. Of course.
Another weird sound effect in this exchange was loud crashing static while dialing some numbers. This was a step-by-step (YouTube video) exchange and there were contacts on the steppers to mute the line while the steppers were moving. Those weren’t maintained, so you got to sometimes got to hear the wipers moving across other terminals.
One day, people woke up, picked up the phone, and were greeted with the soft ESS “hmmm” dial tone, as the exchange had been cut over. The reason this old equipment hung on until the 80’s was because the phone company had applied for a zoning variance in the mid 70’s to enlarge the central office building, and the town denied it and told them to move (showing a fundamental misunderstanding of the way central offices worked). So the phone company ignored this exchange until it was close to not having any other offices it could interoperate with. The phone company parked an “emergency restoration” trailer outside the building, cut over to it, then ripped out the electromechanical switch and put a new ESS remote in the empty space.
- If you called from xxx-962-xxxx to yyy-962-xxxx (different area code, same exchange prefix), you got dead air until the party picked up. This was due to not comparing the area code (relays, remember?) and the exchanges assuming “the other guy” was responsible for generating the tones. The upside was that these calls were free, since the equipment thought they were local.