# Why do people shit on service workers?

**URL:** <https://boards.straightdope.com/t/why-do-people-shit-on-service-workers/916566>\
**Category:** Miscellaneous and Personal Stuff I Must Share\
**Created:** [July 28, 2020, 2:13am UTC](https://boards.straightdope.com/t/why-do-people-shit-on-service-workers/916566 "2020-07-28T02:13:44Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![pool](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/pool/32/4152_2.png) [@pool](https://boards.straightdope.com/u/pool)\
**Post date:** [July 28, 2020, 2:13am UTC](https://boards.straightdope.com/t/why-do-people-shit-on-service-workers/916566/1 "2020-07-28T02:13:44Z")

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[![](https://img.youtube.com/vi/KiLoZoGGqEE/hqdefault.jpg "Mcdonald's Fresh Cookies Girl Complains") ](https://www.youtube.com/watch?v=KiLoZoGGqEE)

Is it a power trip ego thing? Do people feel better about themselves after putting down service industry especially fast food workers?

What do you think?

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**Author:** ![Max\_S](https://avatars.discourse-cdn.com/v4/letter/m/46a35a/32.png) [@Max\_S](https://boards.straightdope.com/u/Max_S)\
**Post date:** [July 28, 2020, 2:19am UTC](https://boards.straightdope.com/t/why-do-people-shit-on-service-workers/916566/2 "2020-07-28T02:19:17Z")

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In her own words, “McDonalds never have my motherfucking fresh cookies! I gotta call every time for my fucking fresh cookies.” ETA: “… why I gotta call every time? This shit is rediculous!”

~Max

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**Author:** ![pool](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/pool/32/4152_2.png) [@pool](https://boards.straightdope.com/u/pool)\
**Post date:** [July 28, 2020, 2:23am UTC](https://boards.straightdope.com/t/why-do-people-shit-on-service-workers/916566/3 "2020-07-28T02:23:30Z")

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Ha that did make me laugh a little bit I just don’t see why individual workers have to be abused.

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**Author:** ![Max\_S](https://avatars.discourse-cdn.com/v4/letter/m/46a35a/32.png) [@Max\_S](https://boards.straightdope.com/u/Max_S)\
**Post date:** [July 28, 2020, 2:27am UTC](https://boards.straightdope.com/t/why-do-people-shit-on-service-workers/916566/4 "2020-07-28T02:27:04Z")

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I’m not actually going to defend her, but it appears that she was pissed about their customer service.

~Max

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**Author:** ![Maserschmidt](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/maserschmidt/32/18829_2.png) [@Maserschmidt](https://boards.straightdope.com/u/Maserschmidt)\
**Post date:** [July 28, 2020, 2:28am UTC](https://boards.straightdope.com/t/why-do-people-shit-on-service-workers/916566/5 "2020-07-28T02:28:22Z")

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I worked behind a counter for almost a decade, and there is a subset of people, very small, who will be complete assholes every time they come in because they know they can, I think because they enjoy that sense of power.

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**Author:** ![El\_Kabong](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/el_kabong/32/496_2.png) [@El\_Kabong](https://boards.straightdope.com/u/El_Kabong)\
**Post date:** [July 28, 2020, 2:32am UTC](https://boards.straightdope.com/t/why-do-people-shit-on-service-workers/916566/6 "2020-07-28T02:32:59Z")

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So the obnoxious woman in the video is somehow under the impression that the entire world gives a rat’s ass whether she has to wait two minutes for some McDonald’s cookies? That’s a, dare I say it, Trumpian level of self-absorption, right there. TWO WHOLE MINUTES!

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**Author:** ![snfaulkner](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/snfaulkner/32/433_2.png) [@snfaulkner](https://boards.straightdope.com/u/snfaulkner)\
**Post date:** [July 28, 2020, 2:37am UTC](https://boards.straightdope.com/t/why-do-people-shit-on-service-workers/916566/7 "2020-07-28T02:37:17Z")

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It’s either a deliberate assholish power trip, or an ignorant, perspectiveless frustration. Neither is a good look.

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**Author:** ![Little\_Nemo](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/little_nemo/32/3120_2.png) [@Little\_Nemo](https://boards.straightdope.com/u/Little_Nemo)\
**Post date:** [July 28, 2020, 2:46am UTC](https://boards.straightdope.com/t/why-do-people-shit-on-service-workers/916566/8 "2020-07-28T02:46:31Z")

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> [@Max\_S](#):
>
> I’m not actually going to defend her, but it appears that she was pissed about their customer service.

I’m going to speculate that the person working the drive-through window doesn’t set a lot of corporate policy.

If you’re upset about customer service or any other issue involving the management of a business, write a letter to the person who owns the company. Don’t take it out on the person who’s working in front of you.

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**Author:** ![Thudlow\_Boink](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/thudlow_boink/32/320_2.png) [@Thudlow\_Boink](https://boards.straightdope.com/u/Thudlow_Boink)\
**Post date:** [July 28, 2020, 2:57am UTC](https://boards.straightdope.com/t/why-do-people-shit-on-service-workers/916566/9 "2020-07-28T02:57:16Z")

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Who was recording that video, and why?

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**Author:** ![Max\_S](https://avatars.discourse-cdn.com/v4/letter/m/46a35a/32.png) [@Max\_S](https://boards.straightdope.com/u/Max_S)\
**Post date:** [July 28, 2020, 3:14am UTC](https://boards.straightdope.com/t/why-do-people-shit-on-service-workers/916566/10 "2020-07-28T03:14:59Z")

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> [@Little\_Nemo](#):
>
> I’m going to speculate that the person working the drive-through window doesn’t set a lot of corporate policy.

I believe the person at the drive-through window was the manager, not that it justifies that kind of reaction.

> [@Thudlow\_Boink](#):
>
> Who was recording that video, and why?

I’m fairly confident that she was recording herself to make a post on Facebook, and holding up the camera with her right arm.

~Max

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**Author:** ![Maserschmidt](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/maserschmidt/32/18829_2.png) [@Maserschmidt](https://boards.straightdope.com/u/Maserschmidt)\
**Post date:** [July 28, 2020, 3:15am UTC](https://boards.straightdope.com/t/why-do-people-shit-on-service-workers/916566/11 "2020-07-28T03:15:52Z")

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> [@Max\_S](#):
>
> I’m fairly confident that she was recording herself to make a post on Facebook, and holding up the camera with her right arm.

Yes, that’s how I saw it too.

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**Author:** ![Thudlow\_Boink](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/thudlow_boink/32/320_2.png) [@Thudlow\_Boink](https://boards.straightdope.com/u/Thudlow_Boink)\
**Post date:** [July 28, 2020, 3:22am UTC](https://boards.straightdope.com/t/why-do-people-shit-on-service-workers/916566/12 "2020-07-28T03:22:14Z")

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> [@Max\_S](#):
>
> I’m fairly confident that she was recording herself to make a post on Facebook, and holding up the camera with her right arm.

That’s what it looked like, but why was she documenting and publicizing her own obnoxiousness?

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**Author:** ![pool](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/pool/32/4152_2.png) [@pool](https://boards.straightdope.com/u/pool)\
**Post date:** [July 28, 2020, 3:24am UTC](https://boards.straightdope.com/t/why-do-people-shit-on-service-workers/916566/13 "2020-07-28T03:24:12Z")

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You haven’t been on social media much lately, have you?

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**Author:** ![Thudlow\_Boink](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/thudlow_boink/32/320_2.png) [@Thudlow\_Boink](https://boards.straightdope.com/u/Thudlow_Boink)\
**Post date:** [July 28, 2020, 3:26am UTC](https://boards.straightdope.com/t/why-do-people-shit-on-service-workers/916566/14 "2020-07-28T03:26:06Z")

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Looks antisocial to me.

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**Author:** ![snfaulkner](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/snfaulkner/32/433_2.png) [@snfaulkner](https://boards.straightdope.com/u/snfaulkner)\
**Post date:** [July 28, 2020, 3:42am UTC](https://boards.straightdope.com/t/why-do-people-shit-on-service-workers/916566/15 "2020-07-28T03:42:27Z")

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I’m not gonna watch the video. But were there commercials? If so, that’s why.

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**Author:** ![Two\_Many\_Cats2](https://avatars.discourse-cdn.com/v4/letter/t/779978/32.png) [@Two\_Many\_Cats2](https://boards.straightdope.com/u/Two_Many_Cats2)\
**Post date:** [July 28, 2020, 3:46am UTC](https://boards.straightdope.com/t/why-do-people-shit-on-service-workers/916566/16 "2020-07-28T03:46:52Z")

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Does McDonald’s bake fresh cookies now? When I worked there 357 years ago, they came in a little box like animal crackers. God knows how old they were.

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**Author:** ![drachillix](https://avatars.discourse-cdn.com/v4/letter/d/48db29/32.png) [@drachillix](https://boards.straightdope.com/u/drachillix)\
**Post date:** [July 28, 2020, 3:54am UTC](https://boards.straightdope.com/t/why-do-people-shit-on-service-workers/916566/17 "2020-07-28T03:54:28Z")

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One of the absolute joys of much of my employment history was working for a family owned business that had zero tolerance for this kind of grandstanding and then my own business for the last 15 years.

This flavor of problem customer was met with an invitation to go elsewhere, zero fucks given.

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**Author:** ![drachillix](https://avatars.discourse-cdn.com/v4/letter/d/48db29/32.png) [@drachillix](https://boards.straightdope.com/u/drachillix)\
**Post date:** [July 28, 2020, 3:55am UTC](https://boards.straightdope.com/t/why-do-people-shit-on-service-workers/916566/18 "2020-07-28T03:55:54Z")

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you would probably be shocked how many uber eats orders are for a pack of their fresh baked cookies.

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**Author:** ![dalej42](https://avatars.discourse-cdn.com/v4/letter/d/67e7ee/32.png) [@dalej42](https://boards.straightdope.com/u/dalej42)\
**Post date:** [July 28, 2020, 3:56am UTC](https://boards.straightdope.com/t/why-do-people-shit-on-service-workers/916566/19 "2020-07-28T03:56:41Z")

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I apologized yesterday for snapping at a service worker. My Walgreens has everything locked down so I had to press the stupid buttons three times to get them to unlock items (including Tylenol!) and then I spotted a sale on some tasty beer. Grabbed all my stuff and then I’m trying to enter my damn phone number for the ‘discount’, it’s hot and I’m tired of wearing the damn mask and then I get asked for ID!!!

It was immature for me to snap and I apologised. Rot in hell, manager, who implemented ID everyone bullshit

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**Author:** ![Grestarian](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/grestarian/32/3227_2.png) [@Grestarian](https://boards.straightdope.com/u/Grestarian)\
**Post date:** [July 28, 2020, 5:44am UTC](https://boards.straightdope.com/t/why-do-people-shit-on-service-workers/916566/20 "2020-07-28T05:44:47Z")

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> [@drachillix](#):
>
> This flavor of problem customer was met with an invitation to go elsewhere, zero fucks given.

I was running the concessions stand at a movie theater when a customer was growling something rude at one of my employees. I glanced over from my register and said, “There is no call for that.” which elicited an angry response from the customer of “You need to hire better workers!”

At that moment, the manager of the theater stepped out of the ticket booth and interrupted us both by saying, “I AM hiring, sir.” Then he reached into the booth and grabbed a pad of applications from the peg on the wall, ripped off the top sheet and held it out to the guy, “Fill this out and bring it back; I’ll give you her job.”

“I don’t want–”

“Afraid you’ll get the same treatment as her?” My manager asked.

The guy grabbed his drink and popcorn and quietly headed back to the movie. Our manager waited until the sound from the movie couldn’t be heard, then looked at me and my employee and said, “Be nice to him if he comes back out.”  
~=~=~=~

The kid in the vid should buy a $20 toaster-oven. Pre-made Nestle’s cookie dough is available at any grocery store. Then she can have it fresh and on-demand.  
~=~=~=~

Kudos, **Dalej42** , for being self-aware enough to slow down and apologize.

–G!

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