Why does Boeing advertise?

Several good replies already. Let me just add one more prspective.

Big, successful companies like Boeing have large marketing departments. It is very questionable whether such departments actually achieve anything, or achieve anything that couldn’t be achieved much more effectively in other ways. Nonetheless, there is an entrenched (and possibly out of date) notion that ‘we have to have a marketing department’, and so such departments continue to exist. These departments have to find things for themselves to do, and have to create some (arbitrary) justification for their own continued existence. This being so, one of the things they will do is ‘work’ with ad agencies to make expensive TV commercials and buy expensive airtime packages in which to show them.

I have put ‘work’ in inverted commas because there is no real work involved. It just entails sitting in very long and boring meetings, sipping water and expressing opinions, plus making phone calls and spending company money. Any twit can do it, and many do. The rules of the game are simple: the more money you get to spend, the more important you feel. Once in a while, some ghastly marketing mis-adventure will be deemed to have wasted such a spectacular amount of money that the long knives come out, and whichever team member can be most easily be made a scapegoat is fired. Then everything returns to normal. This kind of accountability is, however, quite rare. Trying to establish whether a given marketing ‘initiative’ has actually achieved anything is like trying to establish whether angels can dance on a pinhead, and so most of the time nobody bothers - so long as the haemorrhage of corporate funds is neither too great nor too egregiously stupid.

So, back to OP… one of the reasons why Boeing put ads on TV must be because someone, somewhere in their marketing department is someone who (a) enjoys the ‘movie making’ aspect of getting these ads on the air and the way ad companies treat him like royalty, and (b) because he can justify it to the Old Grey Men as being good for PR, good for brand building or just “one strand of the company’s coherent marketing strategy over the next annual cycle”. The truth is that in a company boardroom, if you use enough jargon, and have sucked up to the right people in the right way, you can make just about anything sound plausible. Whether the expensive TV ads actually have any effect on PR or branding or anything else is entirely a matter of opinion, guesswork and self-justifying alchemy.

For the record, I was once UK director of sales and marketing for a major, multi-national internet technologies company, and in addition I’ve been actively involved in the marketing activity of companies of comparable size to Boeing. Marketing is neither art nor science. It’s theology with flipcharts. And as with any other kind of theology, anything is true if you decide it’s true, or if you want it to be true.

Of course not. One sends the butler on such mundane errands.

Yes, or in one word, “ego.”

I would imagine that politics is a probable explanation (as described by Richard Parker).

I do like Ianzin’s explanation as well. :slight_smile:

When I visited Washington DC last year I looked at the ads on the subway for some new fghter jet and for a few seconds thought “Who here is going to buy a that?”. Then it occured to me that an ad on the subway in DC is likely to be seen by quite a few people who may be connected to decisions on exactly those purchases.

Do many people actually know what sort of aircraft a given airline operates?

Given that most people seem to have no idea what model of printer or DVD player they own, I can’t imagine them saying “How interesting; the airline I was going to book flights with operates Airbus aircraft. I might spend the extra $10 a fare and go with Airline B, who have the good sense to operate Boeing aircraft.”

Unless you’re flying Aeroflot or one of those African Bush airlines that’s still operating WWII Dakotas, I don’t think most people (ie, the average member of the public) actually care too much about whether they’re flying in a Boeing 737, an Airbus A320, or a BAe 146; which leads me to believe that when companies like Boeing or Australian Defence Industries advertise, it’s not to encourage Fred Bloggs to duck down to Coles and grab a 747-400 and an Armoured Personnel Carrier, but to encourage investment and keep their profile with companies and Governments high.

The below applies mostly to international travel, since my experience with US domestic air travel is (very) limited:

Believe it or not, people do read in-flight magazines, which usually have an overview of the airline’s fleet in the back.

Also, “back in the day” when everyone booked their flights using travel agents, your itinerary would give the aircraft type for each flight.

I don’t think it’s so much a case of “let’s use that one - they’ve got A340s!” as “I am not flying on a Tristar… choose a different airline, dear.”

When I worked at a major daily newspaper, advertising agencies had firm policies about running airline ads in conjunction with stories about air disasters. The schedule was something like:

If there is a plane crash in America involving American loss of life, pull all ads.
If there is a plane crash not in America involving American loss of life, make sure no ad is on the same page as the news story.
If there is a plane crash not in American involving no American loss of life, same as above.
If there is a plane incident not involving a crash (e.g. returning to airport for repair), run as scheduled on non-facing page.
Et cetera.

Obviously I don’t remember the exact rules, but they were posted prominently in the page makeup department and were scrupulously followed. Those airline ads were big money and they absolutely didn’t want to have their name associated with any kind of negative news.

The Riverfront Times in St. Louis recently ran a story about a guy’s crusade against plastic bottles leeching harmful chemicals into our bodies.

I don’t know anything about the science, and I don’t know that there WAS a link, but they certainly insinuated one. So there’s another reason (not for Boeing specifically, but for large, non-consumer-oriented industries).

…as I said, ego. When was the last time you saw an ad for the mustard brand you buy? What gas station do you go to? Did you chose that gas station because of ads? Do you think that if McDonald’s stopped advertising tomorrow they’d go out of business, or even lose business? Do you think people buy computers operating on Microsoft platforms because of advertising? (“Oh, I was thinking of Linux, but that Microsoft lady is really sexy!”)

Ding ding ding ding.

BTW, I work for Boeing’s ad agency. :smiley:

The ads aren’t generally targeted towards the general public (though you and I see them anyway, because media that reach opinion leaders also happen to reach a lot of the rest of us). The ads tend to be in media that opinion leaders frequent (primarily news broadcasts and magazines).

In addition, there’s an entirely different set of advertising that specifically targets people who make decisions about aircraft (those go into industry magazines).

It still will–I’m flying later today, and the printout of my my e-ticket says “Aircraft: 321,” meaning an Airbus 321. I don’t know if this depends on the airline, or whether you booked the flight directly with the airline, but it’s definitely there.

I’ll have the same, & make sure they’re fresh.

Ads don’t work that way. Of course people don’t consciously think like that. Unconsciously, however, that’s how all of us make our decisions to a disturbing degree. This is Psych 101. Advertising exploits the rules of thumb we subconsciously use in making choices. See: familiarity heuristic.

Forget Boeing: the magazine ads I find especially weird/cool are for companies like Raytheon and Northrop Grumman. I see the ad, but presumably its targeted at someone living in a different world than I am. I wonder if you see a lot of those on Washington DC newsstands?

So, where’s my stuff, Antinor01? I’ve been waiting all day!