I read the same thing about medicaid and private insurance in an article within the past couple of days, though I don’t remember where I got the link.
Anyway, people saying that lawsuits and all these other things are responsible need to open your eyes. 25% of 1.55 trillion for administration as opposed to 10% or less is far and away the biggest reason healthcare is so expensive. Lawsuits and other things will only account for a fraction of the cost of administration costs.
Why is it so expensive here in the USA? For any of you that have had more than one insurance company (probably everyone), think about this. How many insurance companies used the same form? The answer is none. How difficult is it to fill out the forms? The answer is that it is much more difficult to correctly fill out the forms than it needs to be. They ask for all sorts of information they already have, for instance. Why do I need to put down my account number, name, address, who is the primary holder of the insurance, etc? They have all that information already! When I deal with companies for paying my bills all they need is my account number and name, generally.
It is pretty obvious why insurance companies do this. The more difficult it is to fill out your paperwork and get reimbursed, the longer the insurance company holds on to the money. It’s actually very similar to rebates, where they purposely make it difficult to collect money that is owed you. Even if you get the money in the end, the longer they slow you down, the longer the money stays in their coffers, adding to the bottom line, earning interest and being invested to make them more money.
There is a simple solution, which would be one universal claim form (or set of forms if need be) for all health insurance, but the insurance companies would fight it tooth and nail. It would save untold amounts of money in administrative costs to have every company use the same form, in addition to making it easier to fill out the form because you wouldn’t be asked for different information every time you switch insurance companies. It is not in the insurance companies’ interests, though, because they don’t want faster turnover on claims that are filed. The longer they hold onto the money, the better it is for their bottom line.