# Why Has the Amazon.com Site Been Down for Four Days? **URL:** \ **Category:** Factual Questions\ **Created:** [June 6, 2003, 1:56am UTC](https://boards.straightdope.com/t/why-has-the-amazon-com-site-been-down-for-four-days/179982 "2003-06-06T01:56:15Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Lissa](https://avatars.discourse-cdn.com/v4/letter/l/85f322/32.png) [@Lissa](https://boards.straightdope.com/u/Lissa)\ **Post date:** [June 6, 2003, 1:56am UTC](https://boards.straightdope.com/t/why-has-the-amazon-com-site-been-down-for-four-days/179982/1 "2003-06-06T01:56:15Z")
Maybe this is one of those, “Is this just me?” questions. I haven’t been able to access [Amazon.com](http://Amazon.com) for four days now, and I was wondering if anyone else has had this problem. Is it possible that I just can’t access it for some reason? Alternately, has anyone heard of major rennovations or problems that [Amazon.com](http://Amazon.com) has been having? The last time I remember a site crash, they said that the site had been hacked and credit card info compromised. Could it possibly be something like that? ---
**Author:** ![Lobsang](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/lobsang/32/4067_2.png) [@Lobsang](https://boards.straightdope.com/u/Lobsang)\ **Post date:** [June 6, 2003, 1:59am UTC](https://boards.straightdope.com/t/why-has-the-amazon-com-site-been-down-for-four-days/179982/2 "2003-06-06T01:59:08Z")
I’ts just you I’m afraid (or it’s everyone in the world except me) try [amazon.co.uk](http://amazon.co.uk) if you are just wanting to search/browse. ---
**Author:** ![Eva\_Luna](https://avatars.discourse-cdn.com/v4/letter/e/e495f1/32.png) [@Eva\_Luna](https://boards.straightdope.com/u/Eva_Luna)\ **Post date:** [June 6, 2003, 1:59am UTC](https://boards.straightdope.com/t/why-has-the-amazon-com-site-been-down-for-four-days/179982/3 "2003-06-06T01:59:47Z")
I bought something there earlier this afternoon with absolutely no problems. If you find out it’s been hacked, please post the info here. ---
**Author:** ![Severian](https://avatars.discourse-cdn.com/v4/letter/s/49beb7/32.png) [@Severian](https://boards.straightdope.com/u/Severian)\ **Post date:** [June 6, 2003, 2:02am UTC](https://boards.straightdope.com/t/why-has-the-amazon-com-site-been-down-for-four-days/179982/4 "2003-06-06T02:02:43Z")
I can get there. I was there yesterday too. I’d guess that either your ISP is having problems or your browser is choking on the actual page. Can you resolve the [www.amazon.com](http://www.amazon.com) name? ---
**Author:** ![Lissa](https://avatars.discourse-cdn.com/v4/letter/l/85f322/32.png) [@Lissa](https://boards.straightdope.com/u/Lissa)\ **Post date:** [June 6, 2003, 2:19am UTC](https://boards.straightdope.com/t/why-has-the-amazon-com-site-been-down-for-four-days/179982/5 "2003-06-06T02:19:02Z")
[Amazon.com](http://Amazon.com) is the only site I’m having trouble with right now. I get the white page: “The page cannot be displayed The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.” Maybe I do need to adjust something. How would I go about doing so? ---
**Author:** ![Lobsang](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/lobsang/32/4067_2.png) [@Lobsang](https://boards.straightdope.com/u/Lobsang)\ **Post date:** [June 6, 2003, 2:24am UTC](https://boards.straightdope.com/t/why-has-the-amazon-com-site-been-down-for-four-days/179982/6 "2003-06-06T02:24:42Z")
This is going to sound obvious - Press the refresh button. If no success type in the url manually and press enter. Still no success find your temporary internet files folder and delete everything what browser are you using? ---
**Author:** ![Lissa](https://avatars.discourse-cdn.com/v4/letter/l/85f322/32.png) [@Lissa](https://boards.straightdope.com/u/Lissa)\ **Post date:** [June 6, 2003, 2:26am UTC](https://boards.straightdope.com/t/why-has-the-amazon-com-site-been-down-for-four-days/179982/7 "2003-06-06T02:26:42Z")
By the way, I can’t access the British site, either. ---
**Author:** ![Lissa](https://avatars.discourse-cdn.com/v4/letter/l/85f322/32.png) [@Lissa](https://boards.straightdope.com/u/Lissa)\ **Post date:** [June 6, 2003, 2:29am UTC](https://boards.straightdope.com/t/why-has-the-amazon-com-site-been-down-for-four-days/179982/8 "2003-06-06T02:29:09Z")
I’m using Internet Explorer. I have tried both methods you suggested, \*\* Lobsang, \*\* as well as trying to access it through doing a search on Yahoo!and clicking on the link. Nothing works. ---
**Author:** ![Lobsang](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/lobsang/32/4067_2.png) [@Lobsang](https://boards.straightdope.com/u/Lobsang)\ **Post date:** [June 6, 2003, 2:40am UTC](https://boards.straightdope.com/t/why-has-the-amazon-com-site-been-down-for-four-days/179982/9 "2003-06-06T02:40:50Z")
Could be a problem at your service provider then. Try e-mailing their support number. ---
**Author:** ![Joe\_Random](https://avatars.discourse-cdn.com/v4/letter/j/e8c25b/32.png) [@Joe\_Random](https://boards.straightdope.com/u/Joe_Random)\ **Post date:** [June 6, 2003, 2:54am UTC](https://boards.straightdope.com/t/why-has-the-amazon-com-site-been-down-for-four-days/179982/10 "2003-06-06T02:54:40Z")
> [@](#): > > \*Originally posted by Lobsang \* > \*\*Try e-mailing their support number. \*\* Or phoning their support email address, even. ---
**Author:** ![Lobsang](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/lobsang/32/4067_2.png) [@Lobsang](https://boards.straightdope.com/u/Lobsang)\ **Post date:** [June 6, 2003, 2:57am UTC](https://boards.straightdope.com/t/why-has-the-amazon-com-site-been-down-for-four-days/179982/11 "2003-06-06T02:57:31Z")
:smack: My brain is twisted round today. Earlier on I asked family members - “does anyone need a bath? before I go to the toilet?” ---
**Author:** ![Purd\_Werfect](https://avatars.discourse-cdn.com/v4/letter/p/e47c2d/32.png) [@Purd\_Werfect](https://boards.straightdope.com/u/Purd_Werfect)\ **Post date:** [June 6, 2003, 3:30am UTC](https://boards.straightdope.com/t/why-has-the-amazon-com-site-been-down-for-four-days/179982/12 "2003-06-06T03:30:04Z")
Is this from work or from home? If it’s from work, it’s possible that access is being limited to some sites for some reason. ---
**Author:** ![Lobsang](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/lobsang/32/4067_2.png) [@Lobsang](https://boards.straightdope.com/u/Lobsang)\ **Post date:** [June 6, 2003, 3:36am UTC](https://boards.straightdope.com/t/why-has-the-amazon-com-site-been-down-for-four-days/179982/13 "2003-06-06T03:36:40Z")
I wish I could have your post as my sig **Joe Random** it had me in stitches. ---
**Author:** ![Lissa](https://avatars.discourse-cdn.com/v4/letter/l/85f322/32.png) [@Lissa](https://boards.straightdope.com/u/Lissa)\ **Post date:** [June 6, 2003, 3:36am UTC](https://boards.straightdope.com/t/why-has-the-amazon-com-site-been-down-for-four-days/179982/14 "2003-06-06T03:36:45Z")
It’s from home, \*\*Purd Werfect. \*\* I sent tech support an e-mail. I was just hoping that some Doper would know a simple fix. Thanks, everyone, for trying. If anyone else has any ideas, please share them. ---
**Author:** ![Lobsang](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/lobsang/32/4067_2.png) [@Lobsang](https://boards.straightdope.com/u/Lobsang)\ **Post date:** [June 6, 2003, 4:04am UTC](https://boards.straightdope.com/t/why-has-the-amazon-com-site-been-down-for-four-days/179982/15 "2003-06-06T04:04:43Z")
Let us know what they say **Lissa** ---
**Author:** ![Lobsang](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/lobsang/32/4067_2.png) [@Lobsang](https://boards.straightdope.com/u/Lobsang)\ **Post date:** [June 6, 2003, 4:15am UTC](https://boards.straightdope.com/t/why-has-the-amazon-com-site-been-down-for-four-days/179982/16 "2003-06-06T04:15:57Z")
**Lissa** do you get the error message instantly or does the browser ‘try’ for a couple of seconds and then show the error. If it is instant the problem could be at your end, if there is a delay of at least 5 or more seconds it could be an isp problem. ---
**Author:** ![Lissa](https://avatars.discourse-cdn.com/v4/letter/l/85f322/32.png) [@Lissa](https://boards.straightdope.com/u/Lissa)\ **Post date:** [June 6, 2003, 4:23am UTC](https://boards.straightdope.com/t/why-has-the-amazon-com-site-been-down-for-four-days/179982/17 "2003-06-06T04:23:36Z")
It’s instant. I have a cable modem, in case that matters. As I said, Amazon is the only page that’s doing this. If I owed them money, I’d swear I’d been evicted. ---
**Author:** ![Lobsang](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/lobsang/32/4067_2.png) [@Lobsang](https://boards.straightdope.com/u/Lobsang)\ **Post date:** [June 6, 2003, 4:28am UTC](https://boards.straightdope.com/t/why-has-the-amazon-com-site-been-down-for-four-days/179982/18 "2003-06-06T04:28:12Z")
If it’s a cable modem then the instantness (word?) could be less of an issue. Do you have a software firewall installed? Have you emptied your temporary files folder? Try emptying the history too (unless you would rather not lose your history) ---
**Author:** ![Lissa](https://avatars.discourse-cdn.com/v4/letter/l/85f322/32.png) [@Lissa](https://boards.straightdope.com/u/Lissa)\ **Post date:** [June 6, 2003, 4:31am UTC](https://boards.straightdope.com/t/why-has-the-amazon-com-site-been-down-for-four-days/179982/19 "2003-06-06T04:31:22Z")
Just tried emptying my history. There was a pause, and then I got the white page again. I had already tried deleting my temporary internet files folder. I don’t have a firewall that I’m aware of. ---
**Author:** ![Lobsang](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/lobsang/32/4067_2.png) [@Lobsang](https://boards.straightdope.com/u/Lobsang)\ **Post date:** [June 6, 2003, 4:36am UTC](https://boards.straightdope.com/t/why-has-the-amazon-com-site-been-down-for-four-days/179982/20 "2003-06-06T04:36:04Z")
Which version of IE are you using? Try following this [link](http://www.amazon.com) or [_this_ link](http://www.amazon.com/exec/obidos/subst/home/home.html/102-6516929-1388954) [Next page](https://boards.straightdope.com/t/why-has-the-amazon-com-site-been-down-for-four-days/179982.md?page=2)