# Why is hotmail freezing up my browser on my home computer? **URL:** \ **Category:** Factual Questions\ **Created:** [October 19, 2004, 1:03am UTC](https://boards.straightdope.com/t/why-is-hotmail-freezing-up-my-browser-on-my-home-computer/269949 "2004-10-19T01:03:08Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![interface2x](https://avatars.discourse-cdn.com/v4/letter/i/c0e974/32.png) [@interface2x](https://boards.straightdope.com/u/interface2x)\ **Post date:** [October 19, 2004, 1:03am UTC](https://boards.straightdope.com/t/why-is-hotmail-freezing-up-my-browser-on-my-home-computer/269949/1 "2004-10-19T01:03:08Z")
As of last weekend, I can no longer check my hotmail account at home because the page loads and then freezes completely. I checked it at work today and all appeared as normally as it always has. Was there a change in hotmail last week that would make this happen? If not, why would my computer suddenly freak out on it? I clean my cache and history almost daily, so I don’t think it’s that. I’m running Windows XP and do use a pop-up blocker, but that’s never messed with it before. Any ideas? ---
**Author:** ![Caffeine.addict](https://avatars.discourse-cdn.com/v4/letter/c/f475e1/32.png) [@Caffeine.addict](https://boards.straightdope.com/u/Caffeine.addict)\ **Post date:** [October 19, 2004, 11:53am UTC](https://boards.straightdope.com/t/why-is-hotmail-freezing-up-my-browser-on-my-home-computer/269949/2 "2004-10-19T11:53:14Z")
I’ve had the same thing happen to me. Did you change anything? I signed up with Verizon DSL and installed the software that they gave me. ---
**Author:** ![interface2x](https://avatars.discourse-cdn.com/v4/letter/i/c0e974/32.png) [@interface2x](https://boards.straightdope.com/u/interface2x)\ **Post date:** [October 19, 2004, 12:42pm UTC](https://boards.straightdope.com/t/why-is-hotmail-freezing-up-my-browser-on-my-home-computer/269949/3 "2004-10-19T12:42:35Z")
Nope, I haven’t even installed any new programs. ---
**Author:** ![Caffeine.addict](https://avatars.discourse-cdn.com/v4/letter/c/f475e1/32.png) [@Caffeine.addict](https://boards.straightdope.com/u/Caffeine.addict)\ **Post date:** [October 20, 2004, 5:04pm UTC](https://boards.straightdope.com/t/why-is-hotmail-freezing-up-my-browser-on-my-home-computer/269949/4 "2004-10-20T17:04:33Z")
Just a friendly bump to see if anyone knows. ---
**Author:** ![Horrifying\_Howler\_Monkey](https://avatars.discourse-cdn.com/v4/letter/h/df788c/32.png) [@Horrifying\_Howler\_Monkey](https://boards.straightdope.com/u/Horrifying_Howler_Monkey)\ **Post date:** [October 20, 2004, 9:25pm UTC](https://boards.straightdope.com/t/why-is-hotmail-freezing-up-my-browser-on-my-home-computer/269949/5 "2004-10-20T21:25:01Z")
Have you tried disabling the pop-up blocked to see if that helps? Do you have XP SP1 or SP2? Is your cipher strength 128 bit? Do you have a firewall? ---
**Author:** ![pulykamell](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/pulykamell/32/3166_2.png) [@pulykamell](https://boards.straightdope.com/u/pulykamell)\ **Post date:** [October 20, 2004, 10:11pm UTC](https://boards.straightdope.com/t/why-is-hotmail-freezing-up-my-browser-on-my-home-computer/269949/6 "2004-10-20T22:11:38Z")
> [@interface2x](#): > > As of last weekend, I can no longer check my hotmail account at home because the page loads and then freezes completely. I checked it at work today and all appeared as normally as it always has. Was there a change in hotmail last week that would make this happen? > > If not, why would my computer suddenly freak out on it? I clean my cache and history almost daily, so I don’t think it’s that. I’m running Windows XP and do use a pop-up blocker, but that’s never messed with it before. > > Any ideas? Weird. Same thing happened to me today for several hours. between about 10 and 4, my Hotmail log-in screen showed up, but would never sign-in, leaving me with either a connection time-out or a blank page. I logged in through my mobile phone without a problem during this time, though.