# Wife having trouble logging into Yahoo **URL:** \ **Category:** Factual Questions\ **Created:** [February 6, 2018, 4:11am UTC](https://boards.straightdope.com/t/wife-having-trouble-logging-into-yahoo/808282 "2018-02-06T04:11:55Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Johnny\_L.A](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/johnny_l.a/32/1084_2.png) [@Johnny\_L.A](https://boards.straightdope.com/u/Johnny_L.A)\ **Post date:** [February 6, 2018, 4:11am UTC](https://boards.straightdope.com/t/wife-having-trouble-logging-into-yahoo/808282/1 "2018-02-06T04:11:55Z")
Mrs. L.A. forgot her Yahoo password. I don’t know what’s wrong with her laptop, only ‘I can’t do anything on it.’ She has tried to recover her Yahoo password. She gets a verification code on her phone and can get logged in that way, but she can’t see anyplace to change the password. I tried. I put in her phone number and someone else’s face and name appeared. Weird. I tried it on her FireHD. When I entered her phone number, it showed her face and name. So I got the access code, logged in, and changed entered a new password. Great! I’m logged into her account! On the tablet. When I tried to log in on her laptop, it said the new password I’d just created was incorrect. 😕 Could it have something to do with Yahoo thinking she was somebody else when I entered her phone number from the laptop? Why would the same phone number work on the FireHD, and not on the laptop? I could not try to log in on her work computer, because I don’t know the password to unlock it. (And she’s frustrated enough that she’ll get mad if I ask her now.) ---
**Author:** ![TSBG](https://avatars.discourse-cdn.com/v4/letter/t/77aa72/32.png) [@TSBG](https://boards.straightdope.com/u/TSBG)\ **Post date:** [February 6, 2018, 7:36am UTC](https://boards.straightdope.com/t/wife-having-trouble-logging-into-yahoo/808282/2 "2018-02-06T07:36:19Z")
Maybe she was hacked? The entirety of my spam folder is from hacked yahoo accounts of friends and family. Migrate to Gmail. ---
**Author:** ![control-z](https://avatars.discourse-cdn.com/v4/letter/c/eada6e/32.png) [@control-z](https://boards.straightdope.com/u/control-z)\ **Post date:** [February 6, 2018, 4:58pm UTC](https://boards.straightdope.com/t/wife-having-trouble-logging-into-yahoo/808282/3 "2018-02-06T16:58:56Z")
FWIW my friend was having problems with Yahoo yesterday. ---
**Author:** ![Kent\_Clark](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/kent_clark/32/105_2.png) [@Kent\_Clark](https://boards.straightdope.com/u/Kent_Clark)\ **Post date:** [February 6, 2018, 5:11pm UTC](https://boards.straightdope.com/t/wife-having-trouble-logging-into-yahoo/808282/4 "2018-02-06T17:11:21Z")
I’ve been having trouble with Yahoo for the last two days. It’s accusing me of not being connected to the Internet, something that no other website seems to have a problem with. ---
**Author:** ![dolphinboy](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/dolphinboy/32/330_2.png) [@dolphinboy](https://boards.straightdope.com/u/dolphinboy)\ **Post date:** [February 6, 2018, 5:25pm UTC](https://boards.straightdope.com/t/wife-having-trouble-logging-into-yahoo/808282/5 "2018-02-06T17:25:29Z")
It’s a known [issue](http://downdetector.com/status/yahoo-mail). Join the club. Time to move 100% to gmail. ---
**Author:** ![Johnny\_L.A](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/johnny_l.a/32/1084_2.png) [@Johnny\_L.A](https://boards.straightdope.com/u/Johnny_L.A)\ **Post date:** [February 6, 2018, 6:11pm UTC](https://boards.straightdope.com/t/wife-having-trouble-logging-into-yahoo/808282/6 "2018-02-06T18:11:41Z")
> [@TSBG](#): > > Maybe she was hacked? I don’t know about the wrong person showing up when I put her phone number into the recovery box on her laptop. (Again, the recovery thingy did show her name and photo when I entered the same number on the Fire HD.) I _think_ she got logged out of Yahoo, and she forgot her password and couldn’t get back in to put in a new password. Yahoo was unhelpful, in that they wanted to email her the recovery code – to her Yahoo email. :smack: ---
**Author:** ![Johnny\_L.A](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/johnny_l.a/32/1084_2.png) [@Johnny\_L.A](https://boards.straightdope.com/u/Johnny_L.A)\ **Post date:** [February 7, 2018, 4:40am UTC](https://boards.straightdope.com/t/wife-having-trouble-logging-into-yahoo/808282/7 "2018-02-07T04:40:52Z")
Tonight she said, ‘This computer is working now.’ I asked her what she did, and she didn’t know. ‘I just downloaded Firefox.’