# Windows 10 upgrade woes **URL:** \ **Category:** Factual Questions\ **Created:** [August 8, 2015, 6:55pm UTC](https://boards.straightdope.com/t/windows-10-upgrade-woes/727330 "2015-08-08T18:55:20Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![CookingWithGas](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/cookingwithgas/32/485_2.png) [@CookingWithGas](https://boards.straightdope.com/u/CookingWithGas)\ **Post date:** [August 8, 2015, 6:55pm UTC](https://boards.straightdope.com/t/windows-10-upgrade-woes/727330/1 "2015-08-08T18:55:20Z")
I upgraded my Windows 7 Home Premium machine to Windows 10. On what was probably the final reboot, the machine comes up showing the Windows 10 logo. Below that is the little circle chasing its own tail, then it all fades to black and…nothing. It leaves a blank screen with only the mouse cursor (which is responsive). I have disconnected every peripheral except keyboard and mouse. I have repeatedly tried to boot with the same results each time. I booted to my Windows 7 install disc and it identified the OS as Windows 10, but not surprisingly was unable to diagnose or repair. When I google this what I find are mostly people who are getting boot failures on the preview version of Windows 10 after an April update, not people like me having issues with the upgrade. I am sure there must be issues like mine but the google-fu is failing me. Any ideas for troubleshooting/fixing or even someplace else to ask this question? ---
**Author:** ![Morgenstern](https://avatars.discourse-cdn.com/v4/letter/m/f9ae1b/32.png) [@Morgenstern](https://boards.straightdope.com/u/Morgenstern)\ **Post date:** [August 8, 2015, 6:59pm UTC](https://boards.straightdope.com/t/windows-10-upgrade-woes/727330/2 "2015-08-08T18:59:47Z")
Uhm… How long did you wait before you tried to fix it? I upgraded and there were three times I was certain that the computer had taken a dump, black screen and all, before it finally came back. You may have interrupted it. ETA, and IIRC, one was the final reboot. ---
**Author:** ![Seren359](https://avatars.discourse-cdn.com/v4/letter/s/a87d85/32.png) [@Seren359](https://boards.straightdope.com/u/Seren359)\ **Post date:** [August 8, 2015, 7:12pm UTC](https://boards.straightdope.com/t/windows-10-upgrade-woes/727330/3 "2015-08-08T19:12:47Z")
I have upgraded three of my computers ok. As stated it can “stall” at some stages but carry on and try to let it finish. The only computer that would not upgrade stalled earlier in the process but with no fault showing. It turnrned out after investigation that the processor was old ish and was missing an instruction set. Good luck. ---
**Author:** ![barbitu8](https://avatars.discourse-cdn.com/v4/letter/b/839c29/32.png) [@barbitu8](https://boards.straightdope.com/u/barbitu8)\ **Post date:** [August 8, 2015, 8:29pm UTC](https://boards.straightdope.com/t/windows-10-upgrade-woes/727330/4 "2015-08-08T20:29:54Z")
I’ve had the same problem after updating to Windows 10. Exactly as in the op. I cold re-boot several times before it finally loads. Sometimes my cursor has not shown. In addition, even after successfully booting up, my cursor would temporarily disappear. There was a Win 10 update today but did not improve my boot-up. I checked Systems Info and found Windows Error Reporting from 8/1 to today: “fault bucket” with various and sundry numbers and types. What is a “fault bucket”? I have 10 days to revert to Win 7 and I think I will do that. ---
**Author:** ![CookingWithGas](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/cookingwithgas/32/485_2.png) [@CookingWithGas](https://boards.straightdope.com/u/CookingWithGas)\ **Post date:** [August 8, 2015, 8:30pm UTC](https://boards.straightdope.com/t/windows-10-upgrade-woes/727330/5 "2015-08-08T20:30:11Z")
> [@Morgenstern](#): > > Uhm… How long did you wait before you tried to fix it? 12 hours. ---
**Author:** ![racer72](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/racer72/32/3075_2.png) [@racer72](https://boards.straightdope.com/u/racer72)\ **Post date:** [August 9, 2015, 1:54am UTC](https://boards.straightdope.com/t/windows-10-upgrade-woes/727330/6 "2015-08-09T01:54:25Z")
It took about an hour on my newish desktop and 2 year old laptop, both were upgrades from Window 8.1. My wife’s Windows 7 laptop took at least 8 hours. It started the reboot process about 8 pm last Saturday and was still rebooting at 10. I checked it at 4am on Sunday and it was ready to go. ---
**Author:** ![XT](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/xt/32/456_2.png) [@XT](https://boards.straightdope.com/u/XT)\ **Post date:** [August 9, 2015, 2:48am UTC](https://boards.straightdope.com/t/windows-10-upgrade-woes/727330/7 "2015-08-09T02:48:14Z")
I don’t have the page atm, but I ran into something similar. When I rebooted after the upgrade I had a blank screen. There is a procedure to get you into your log in, but you have to do it blind…no visuals at all. Once you do it, however, the computer comes up normally and it’s not a problem from then on. Of course, half my games were broken after I got the thing working and I had to reload. Not sure what the issue is, but if you have a lot of games on Steam you will want to check them to see which still work. If they don’t work, delete the game from Steam then reload…that’s fixed all the ones I’ve tried so far. FWIW, it seems a pretty decent OS for a change from Windows. I have no complaints once I got through the initial pains. ---
**Author:** ![Rick\_Kitchen](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/rick_kitchen/32/522_2.png) [@Rick\_Kitchen](https://boards.straightdope.com/u/Rick_Kitchen)\ **Post date:** [August 9, 2015, 2:58am UTC](https://boards.straightdope.com/t/windows-10-upgrade-woes/727330/8 "2015-08-09T02:58:21Z")
It lost track of my printer, but I just went into Settings and told it it was there, and it works. ---
**Author:** ![Ornery\_Bob](https://avatars.discourse-cdn.com/v4/letter/o/da6949/32.png) [@Ornery\_Bob](https://boards.straightdope.com/u/Ornery_Bob)\ **Post date:** [August 9, 2015, 3:07am UTC](https://boards.straightdope.com/t/windows-10-upgrade-woes/727330/9 "2015-08-09T03:07:09Z")
Just my two cents… I did the upgrade yesterday and I seem to remember that it set a restore point as pretty much the beginning of the process, so the first thing I would do is go back to a working machine and research the problem from there. It’s still a new release and people with the same issue are bound to start popping up. ---
**Author:** ![Dereknocue67](https://avatars.discourse-cdn.com/v4/letter/d/6de8d8/32.png) [@Dereknocue67](https://boards.straightdope.com/u/Dereknocue67)\ **Post date:** [August 9, 2015, 7:55am UTC](https://boards.straightdope.com/t/windows-10-upgrade-woes/727330/10 "2015-08-09T07:55:40Z")
I upgraded from 7 to 10 two days ago and the process completed in about an hour. Thankfully, MS gives you a 30 day grace period to return to your original OS which I have done. I may try it again after the MS exterminators deal with the bugs. ---
**Author:** ![barbitu8](https://avatars.discourse-cdn.com/v4/letter/b/839c29/32.png) [@barbitu8](https://boards.straightdope.com/u/barbitu8)\ **Post date:** [August 9, 2015, 10:05am UTC](https://boards.straightdope.com/t/windows-10-upgrade-woes/727330/11 "2015-08-09T10:05:46Z")
> [@Dereknocue67](#): > > I upgraded from 7 to 10 two days ago and the process completed in about an hour. Thankfully, MS gives you a 30 day grace period to return to your original OS which I have done. I may try it again after the MS exterminators deal with the bugs. I thought it is 10 days. ---
**Author:** ![barbitu8](https://avatars.discourse-cdn.com/v4/letter/b/839c29/32.png) [@barbitu8](https://boards.straightdope.com/u/barbitu8)\ **Post date:** [August 9, 2015, 12:28pm UTC](https://boards.straightdope.com/t/windows-10-upgrade-woes/727330/12 "2015-08-09T12:28:55Z")
My error. It is 30 days. ---
**Author:** ![tim314](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/tim314/32/3468_2.png) [@tim314](https://boards.straightdope.com/u/tim314)\ **Post date:** [August 9, 2015, 5:56pm UTC](https://boards.straightdope.com/t/windows-10-upgrade-woes/727330/13 "2015-08-09T17:56:14Z")
Two things I might try: (1) Post your issue here: [http://answers.microsoft.com/en-us/windows/forum/windows\_10?tab=Threads](http://answers.microsoft.com/en-us/windows/forum/windows_10?tab=Threads) (2) Go here and click “chat online with a MS answer tech”: [https://partner.support.services.microsoft.com/en-us/contact/menu/software/windows/setup/](https://partner.support.services.microsoft.com/en-us/contact/menu/software/windows/setup/) Please do let us know in this thread whether either of these work for you. ---
**Author:** ![casdave](https://avatars.discourse-cdn.com/v4/letter/c/c6cbf5/32.png) [@casdave](https://boards.straightdope.com/u/casdave)\ **Post date:** [August 9, 2015, 7:55pm UTC](https://boards.straightdope.com/t/windows-10-upgrade-woes/727330/14 "2015-08-09T19:55:56Z")
I ‘upgraded’ to Win 10. The process was smooth and easy enough - but it completely screwed my Kaspersky protection - I looked for fixes and eventually found hat you have to use a Ksapersky cleaner tool and reinstall. However the deal breaker is web browsing, it is just so freakishly slow - so much that many sites time out, 10 to 15 second to connects and another 10 to 15 to get the page d/l - browsing this message board was like going back to the 1980’s and modem city. Went back to Win 7, and honestly, it felt like a huge upgrade, I hand’t realised just how slow win 10 was until I went back after a couple of days ---
**Author:** ![Mangetout](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/mangetout/32/19_2.png) [@Mangetout](https://boards.straightdope.com/u/Mangetout)\ **Post date:** [August 9, 2015, 8:16pm UTC](https://boards.straightdope.com/t/windows-10-upgrade-woes/727330/15 "2015-08-09T20:16:33Z")
> [@casdave](#): > > I ‘upgraded’ to Win 10. > > The process was smooth and easy enough - but it completely screwed my Kaspersky protection - I looked for fixes and eventually found hat you have to use a Ksapersky cleaner tool and reinstall. > > However the deal breaker is web browsing, it is just so freakishly slow - so much that many sites time out, 10 to 15 second to connects and another 10 to 15 to get the page d/l - browsing this message board was like going back to the 1980’s and modem city. > > Went back to Win 7, and honestly, it felt like a huge upgrade, I hand’t realised just how slow win 10 was until I went back after a couple of days What browser do you use? I wasn’t very impressed with ‘edge’ (IE), but chrome still works the same. ---
**Author:** ![ThelmaLou](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/thelmalou/32/390_2.png) [@ThelmaLou](https://boards.straightdope.com/u/ThelmaLou)\ **Post date:** [August 9, 2015, 10:14pm UTC](https://boards.straightdope.com/t/windows-10-upgrade-woes/727330/16 "2015-08-09T22:14:10Z")
> [@casdave](#): > > I ‘upgraded’ to Win 10. > > The process was smooth and easy enough - but it completely screwed my Kaspersky protection - I looked for fixes and eventually found hat you have to use a Ksapersky cleaner tool and reinstall. > > However the deal breaker is web browsing, it is just so freakishly slow - so much that many sites time out, 10 to 15 second to connects and another 10 to 15 to get the page d/l - browsing this message board was like going back to the 1980’s and modem city. > > Went back to Win 7, and honestly, it felt like a huge upgrade, I hand’t realised just how slow win 10 was until I went back after a couple of days I upgraded to Win10 last weekend. I have Kaspersky, and not only did I not have to uninstall/reinstall, I didn’t even have to pause it. Browsing (Firefox) is faster than ever. ---
**Author:** ![barbitu8](https://avatars.discourse-cdn.com/v4/letter/b/839c29/32.png) [@barbitu8](https://boards.straightdope.com/u/barbitu8)\ **Post date:** [August 10, 2015, 1:30am UTC](https://boards.straightdope.com/t/windows-10-upgrade-woes/727330/17 "2015-08-10T01:30:12Z")
> [@Mangetout](#): > > What browser do you use? I wasn’t very impressed with ‘edge’ (IE), but chrome still works the same. Edge is not IE. They are two separate browsers. I use IE with Win 10. Edge does not have any add ons or add blockers. ---
**Author:** ![tim314](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/tim314/32/3468_2.png) [@tim314](https://boards.straightdope.com/u/tim314)\ **Post date:** [August 10, 2015, 2:03am UTC](https://boards.straightdope.com/t/windows-10-upgrade-woes/727330/18 "2015-08-10T02:03:01Z")
> [@barbitu8](#): > > Edge is not IE. They are two separate browsers. I use IE with Win 10. Edge does not have any add ons or add blockers. I believe MS has promised that an upcoming update will allow Edge to support Chrome and Firefox extensions. This was referenced here, for instance: > **[Microsoft Edge extensions won't be available at launch](https://www.neowin.net/news/microsoft-edge-extensions-wont-be-available-at-launch/)** > > Microsoft's new Edge browser has a lot going in its favor including extensions support, but it look like this feature won't be available at launch, but come later as part of an update. However it won’t ever support legacy IE-only features like ActiveX controls - for that you’d need to fallback to IE. ---
**Author:** ![Rick\_Kitchen](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/rick_kitchen/32/522_2.png) [@Rick\_Kitchen](https://boards.straightdope.com/u/Rick_Kitchen)\ **Post date:** [August 10, 2015, 2:36am UTC](https://boards.straightdope.com/t/windows-10-upgrade-woes/727330/19 "2015-08-10T02:36:24Z")
> [@casdave](#): > > I ‘upgraded’ to Win 10. > > The process was smooth and easy enough - but it completely screwed my Kaspersky protection - I looked for fixes and eventually found hat you have to use a Ksapersky cleaner tool and reinstall. > > However the deal breaker is web browsing, it is just so freakishly slow - so much that many sites time out, 10 to 15 second to connects and another 10 to 15 to get the page d/l - browsing this message board was like going back to the 1980’s and modem city. > > Went back to Win 7, and honestly, it felt like a huge upgrade, I hand’t realised just how slow win 10 was until I went back after a couple of days I had that problem for like the first half an hour, and since then have not had the problem. ---
**Author:** ![DWMarch](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/dwmarch/32/1010_2.png) [@DWMarch](https://boards.straightdope.com/u/DWMarch)\ **Post date:** [August 10, 2015, 2:54am UTC](https://boards.straightdope.com/t/windows-10-upgrade-woes/727330/20 "2015-08-10T02:54:59Z")
Windows 10 still has the blurry text problem that has been around since Windows 8. The “modern” control panels and text (which is all over the system) look absolutely disgusting. It’s the worst possible thing they could have screwed up because it makes Win 7 look so much better by comparison. ClearType is on but does nothing or makes it look worse. Display driver is up to date. The DPI scaling is at 100% and the monitor is running at native resolution. The most maddening thing about it is that when I open the “Settings” panel the text on it will appear crystal clear for half a second and then will smudge out. W the actual F? [Next page](https://boards.straightdope.com/t/windows-10-upgrade-woes/727330.md?page=2)