# Windows Media Player problem

**URL:** <https://boards.straightdope.com/t/windows-media-player-problem/96478>\
**Category:** Factual Questions\
**Created:** [December 2, 2001, 6:31pm UTC](https://boards.straightdope.com/t/windows-media-player-problem/96478 "2001-12-02T18:31:57Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![dondrac](https://avatars.discourse-cdn.com/v4/letter/d/3ab097/32.png) [@dondrac](https://boards.straightdope.com/u/dondrac)\
**Post date:** [December 2, 2001, 6:31pm UTC](https://boards.straightdope.com/t/windows-media-player-problem/96478/1 "2001-12-02T18:31:57Z")

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At some point I became unable to play music on Windows Media Player. It pops up a window telling me that I have no sound card or that it is not functioning correctly. I have uninstalled WMP and reinstalled it but that did not help. I have Winamp installed and it works fine. Anyone have a suggestion to correct the problem?

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**Author:** ![sailor](https://avatars.discourse-cdn.com/v4/letter/s/a587f6/32.png) [@sailor](https://boards.straightdope.com/u/sailor)\
**Post date:** [December 2, 2001, 7:23pm UTC](https://boards.straightdope.com/t/windows-media-player-problem/96478/2 "2001-12-02T19:23:32Z")

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check your sound drivers at my computer / properties / device manager and reinstall the drivers as necessary.

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**Author:** ![astro](https://avatars.discourse-cdn.com/v4/letter/a/9dc877/32.png) [@astro](https://boards.straightdope.com/u/astro)\
**Post date:** [December 2, 2001, 7:38pm UTC](https://boards.straightdope.com/t/windows-media-player-problem/96478/3 "2001-12-02T19:38:43Z")

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I second sailor’s suggestion but be sure you first un-install any sound card drivers listed in the add/remove programs applet and delete/remove the applicable sound controllers listed under the System Properties device manager listing to allow for a (relatively) clean re-install.

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**Author:** ![dondrac](https://avatars.discourse-cdn.com/v4/letter/d/3ab097/32.png) [@dondrac](https://boards.straightdope.com/u/dondrac)\
**Post date:** [December 2, 2001, 10:13pm UTC](https://boards.straightdope.com/t/windows-media-player-problem/96478/4 "2001-12-02T22:13:15Z")

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Thanks for your help. Of course, I knew that. I was just testing you. 😉 Seriously, I appreciate the advice.