# Windows update fail

**URL:** <https://boards.straightdope.com/t/windows-update-fail/701468>\
**Category:** Factual Questions\
**Created:** [October 16, 2014, 4:29am UTC](https://boards.straightdope.com/t/windows-update-fail/701468 "2014-10-16T04:29:57Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![njtt](https://avatars.discourse-cdn.com/v4/letter/n/ecd19e/32.png) [@njtt](https://boards.straightdope.com/u/njtt)\
**Post date:** [October 16, 2014, 4:29am UTC](https://boards.straightdope.com/t/windows-update-fail/701468/1 "2014-10-16T04:29:57Z")

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The other day, Windows 7 update wanted to install, IIRC, 16 “important” updates. I let it do its thing until it wanted to reboot, then postponed that until I was ready to shut down anyway.

After I started up again next day I got a message that there had been a failure, and the updates history list shows just one of them [“Update for Windows 7 for x64-based Systems (KB2952664)”] as having failed to install. (All the others seem to have installed OK.)

I tried running the Microsoft Fix It tool but it didn’t seem to achieve anything. I tried re-running update, but it just tells me that “Windows is Up to Date”, but still with a message below that installation failed, and the list still shows this update as having failed. There does not seem to be a way to remove it from the list, either. I tried rebooting. It made no difference.

The Knowledge base article did not tell me anything useful except that, if I understood it rightly, maybe this particular update is not all that important after all. I am a bit reluctant to leave it, though, in case some later and more crucial update relies upon it.

Is there anything I can do to get this update to install properly, or should I just forget about it? Everything else seems to be running normally.

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**Author:** ![rowrrbazzle](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/rowrrbazzle/32/414_2.png) [@rowrrbazzle](https://boards.straightdope.com/u/rowrrbazzle)\
**Post date:** [October 16, 2014, 5:17am UTC](https://boards.straightdope.com/t/windows-update-fail/701468/2 "2014-10-16T05:17:59Z")

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The exact same thing happened to me yesterday for the same update. I just did a search and found some info here: [Windows 7 patch KB 2952664 fails with error 80242016 | InfoWorld](http://www.infoworld.com/article/2833825/microsoft-windows/windows-7-patch-kb-2952664-fails-with-error-80242016.html)

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**Author:** ![njtt](https://avatars.discourse-cdn.com/v4/letter/n/ecd19e/32.png) [@njtt](https://boards.straightdope.com/u/njtt)\
**Post date:** [October 16, 2014, 7:01am UTC](https://boards.straightdope.com/t/windows-update-fail/701468/3 "2014-10-16T07:01:32Z")

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Thanks. I guess that explains it as much as it is going to be explained. At least I am not the only one.