# Windshield replacement - use my insurance?

**URL:** https://boards.straightdope.com/t/windshield-replacement-use-my-insurance/504014
**Category:** In My Humble Opinion
**Created:** [July 23, 2009, 4:43pm UTC](https://boards.straightdope.com/t/windshield-replacement-use-my-insurance/504014 "2009-07-23T16:43:16Z")
**Posts on this page:** 8
**Page:** 2

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### Author: ![R.P.McMurphy](https://avatars.discourse-cdn.com/v4/letter/r/7993a0/32.png) [@R.P.McMurphy](https://boards.straightdope.com/u/R.P.McMurphy)
#### Post date: [December 7, 2009, 12:38am UTC](https://boards.straightdope.com/t/windshield-replacement-use-my-insurance/504014/21 "2009-12-07T00:38:03Z")

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> [@Shagnasty](#):
>
> Glass replacement is about as painless and efficient and things come in this world. Just call the glass company and they will send a technician to meet you wherever you want. It only takes about 30 minutes to replace it under most circumstances. I never had to call my insurance company at all. The glass companies have always done that for me and it has never affected my rates.

In my experience this is basically true. But, call your insurance company and they may help you hook up with a company that will do the job. They may do some footwork for you. Glass replacement is one of the easier things to accomplish when dealing with the insurance companies.

The insurance company will hook you up with a glass replacement company that may actually come to you or your car (home, work, whaterver). You might think, “But I want to take it to the dealer and get an OEM windshield. I don’t want some cheap replacement.” Well, if you take it to the dealer they will have the same outfit the insurance company sent you to replace the windshield. Say you own a Toyota. The dealer isn’t having windshields shipped from Japan as spare parts. He’s using the local glass replacement company. Why? The windshield is just as good as the OEM glass. There are strict standards for the manufacture of these things. Rest easy!

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### Author: ![mangeorge](https://avatars.discourse-cdn.com/v4/letter/m/d78d45/32.png) [@mangeorge](https://boards.straightdope.com/u/mangeorge)
#### Post date: [December 7, 2009, 12:47am UTC](https://boards.straightdope.com/t/windshield-replacement-use-my-insurance/504014/22 "2009-12-07T00:47:32Z")

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I would be at least a little cautious especially if your glass has any electronics in it. Mine has a compass, and the cover for the cable came off after the work was done.  
It is guaranteed, and I will call the glass company. I’m waiting to see if it gets any wind noise.  
I honestly don’t remember what I paid.

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### Author: ![hamwater](https://avatars.discourse-cdn.com/v4/letter/h/0ea827/32.png) [@hamwater](https://boards.straightdope.com/u/hamwater)
#### Post date: [December 7, 2009, 1:55am UTC](https://boards.straightdope.com/t/windshield-replacement-use-my-insurance/504014/23 "2009-12-07T01:55:25Z")

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> [@jasond](#):
>
> I am a SC resident, but will be working out of town in Texas for the next month. My windshield cracked on the way over here. Can i get it replaced under the free SC replacement law by a person over here in TX? I dont want to drive around with a cracked windshield for the next month.  
> thks.

Yes, you can have the glass replaced in Texas or anywhere else you happen to be travelling and the deductible will be waived. Also, with SC policies, the deductible for ALL automotive glass is waived, not just windshields as in most states. So you are covered for a door, back, vent, etc. as long as you carry comp/collision on the vehicle.

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### Author: ![mangeorge](https://avatars.discourse-cdn.com/v4/letter/m/d78d45/32.png) [@mangeorge](https://boards.straightdope.com/u/mangeorge)
#### Post date: [December 7, 2009, 2:24am UTC](https://boards.straightdope.com/t/windshield-replacement-use-my-insurance/504014/24 "2009-12-07T02:24:19Z")

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> [@hamwater](#):
>
> Yes, you can have the glass replaced in Texas or anywhere else you happen to be travelling and the deductible will be waived. Also, with SC policies, the deductible for ALL automotive glass is waived, not just windshields as in most states. So you are covered for a door, back, vent, etc. as long as you carry comp/collision on the vehicle.

Vent? That little window that opens sideways, speciaaly made for smokers? I ain’t seen one of those in a while. Do some cars still have them?

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### Author: ![hamwater](https://avatars.discourse-cdn.com/v4/letter/h/0ea827/32.png) [@hamwater](https://boards.straightdope.com/u/hamwater)
#### Post date: [December 7, 2009, 2:30am UTC](https://boards.straightdope.com/t/windshield-replacement-use-my-insurance/504014/25 "2009-12-07T02:30:41Z")

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Ha-ha that’s the one. They do still have 'em. Some in the front and sometimes in the back too.

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### Author: ![kittenblue](https://avatars.discourse-cdn.com/v4/letter/k/ba8739/32.png) [@kittenblue](https://boards.straightdope.com/u/kittenblue)
#### Post date: [December 7, 2009, 3:02am UTC](https://boards.straightdope.com/t/windshield-replacement-use-my-insurance/504014/26 "2009-12-07T03:02:08Z")

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Wow. When I had to have a side window replaced (due to someone throwing a rock through it), the glass company told me NOT to call the insurance company, since their charge was less than my deductible.

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### Author: ![mangeorge](https://avatars.discourse-cdn.com/v4/letter/m/d78d45/32.png) [@mangeorge](https://boards.straightdope.com/u/mangeorge)
#### Post date: [December 7, 2009, 3:22am UTC](https://boards.straightdope.com/t/windshield-replacement-use-my-insurance/504014/27 "2009-12-07T03:22:36Z")

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> [@kittenblue](#):
>
> Wow. When I had to have a side window replaced (due to someone throwing a rock through it), the glass company told me NOT to call the insurance company, since their charge was less than my deductible.

That just means you have to pay the full amount. I don’t know why they would object to you calling the insurance company. 😕

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### Author: ![Rick](https://avatars.discourse-cdn.com/v4/letter/r/9f8e36/32.png) [@Rick](https://boards.straightdope.com/u/Rick)
#### Post date: [December 7, 2009, 4:20am UTC](https://boards.straightdope.com/t/windshield-replacement-use-my-insurance/504014/28 "2009-12-07T04:20:28Z")

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> [@Spartydog](#):
>
> The insurance company will hook you up with a glass replacement company that may actually come to you or your car (home, work, whaterver). You might think, “But I want to take it to the dealer and get an OEM windshield. I don’t want some cheap replacement.” Well, if you take it to the dealer they will have the same outfit the insurance company sent you to replace the windshield. Say you own a Toyota. The dealer isn’t having windshields shipped from Japan as spare parts. He’s using the local glass replacement company. Why? The windshield is just as good as the OEM glass. There are strict standards for the manufacture of these things. Rest easy!

Can you supply a cite for that?  
I can tell you that if you come to my dealership and request an OEM windshield, you get an OEM windshield shipped from Europe.  
I can also sell you a less expensive aftermarket replacement, but if you want OEM, at my dealership you will get OEM, no question about that.

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