# WinXP problem: only Outlook 2002 won't print...

**URL:** <https://boards.straightdope.com/t/winxp-problem-only-outlook-2002-wont-print/128767>\
**Category:** Factual Questions\
**Created:** [September 20, 2002, 11:02am UTC](https://boards.straightdope.com/t/winxp-problem-only-outlook-2002-wont-print/128767 "2002-09-20T11:02:42Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Tomcat](https://avatars.discourse-cdn.com/v4/letter/t/8e8cbc/32.png) [@Tomcat](https://boards.straightdope.com/u/Tomcat)\
**Post date:** [September 20, 2002, 11:02am UTC](https://boards.straightdope.com/t/winxp-problem-only-outlook-2002-wont-print/128767/1 "2002-09-20T11:02:42Z")

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Weird. Word prints, Excel prints, Outlook looks like it prints, but nothing actually gets sent to the printer. Click, wait, nothing. Nothing in the queue either. Weird.

I loaded Norton Utilities and anti-virus earlier in the day, but it still printed emails all afternoon, then just stopped. I’ve re-booted 5 times, looked at the connections, etc. I tried to find the printer through Outlook, but that just froze everything.

Any ideas?

-Tcat

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**Author:** ![Horseflesh](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/horseflesh/32/7502_2.png) [@Horseflesh](https://boards.straightdope.com/u/Horseflesh)\
**Post date:** [September 20, 2002, 2:32pm UTC](https://boards.straightdope.com/t/winxp-problem-only-outlook-2002-wont-print/128767/2 "2002-09-20T14:32:21Z")

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Is this a network printer? I’ve seen Outlook 97 do this sometimes. Either way, delete the printer and re-add it. As a last resort, use a different but compatible (older) printer driver.