[QUOTE=ivylass]
Actually, he was. They were looking for a “cartboy,” which I assume is someone to bring in the carts from the parking lot.
Way back when I worked as a cashier, the bagboys did a round of the parking lot whenever we were slow. I thought it a bit odd, and from what others are saying, isn’t SOP for Wal-Mart anyway.
[/QUOTE]
I’ve put a bit more thought into this whole thing, especially now that I know he was applying to be a cart pusher.
I think there might have been a mix-up in the original telling; either the manager mangled the explanation, or used in-house terminology that your son wouldn’t have understood (which I hate-- I get on coworkers constantly for using in-house terms with customers and such).
Wal-Mart’s scheduling, especially for lower job codes like cart pusher, is based on customer flow. Usually, cart pushers are in demand more in the day and evening than overnight; they are more in demand Thursday-Saturday than other days in the week, etc. More demand around holidays. You get the gist.
Schedules are needs-based, then, and are based on the individual store’s customer pattern. The system determines that, two weeks from now, anticipated customer flow on Friday requires one cart pusher available from 8 am to 4 pm, three from 4 to 10 pm. It then matches needs with “associate schedule availability,” slotting available associates in.
“There is no guarantee” of hours is probably due to this. Someone may wish to work a certain number of hours per week, but if they can only work 8 am to 3 pm, they may not be guaranteed full-time hours as a cart pusher, since the greatest need for pushers is in the evening, and they’ve already got someone working the daytime hours. The system tries to spead available hours around, but someone who’s got a less rigid availability will invariably get more hours.
I think there may have been some mix-up, mistelling or misinterpreting a “no set schedule” concept, as well. People will say “I’m available 8 am to 10 pm” or something, expecting to be given either a permanent 1st or 2nd shift schedule… however, the scheduling system will look at that availability and then start slotting the person in to fill staffing needs that match the availability. Monday and Tuesday, they might be scheduled 8 am to 4 pm because someone’s on a leave of absence, Wednesday 2 pm to 10 pm because the cashier in electronics is on vacation, Thursday and Friday noon to 8 pm to cover the after-work rush. And, it’ll be a different schedule again the following week. In other words, there is a schedule, and it is set two weeks in advance, but it’s often not a consistent schedule. (It’s much easier to get a consistent schedule if you’re in a job code that’s less reliant on customer flow-- stockmen, cash office, claims, department manager.)
As for the rest, especially the “on call” stuff… dunno. Perhaps they’re referring to the fact that scheduling is done two weeks in advance, thus new hires get pencilled in by management during that time period. Usually not a problem for stockmen or cashiers, who are almost always needed whenever they’re available, but it might be a problem for cart pushers or other positions.
As an aside, would the medical conditions for which your son is away from school affect his ability to perform hard labor? Cart pusher is an incredibly physically taxing job.