# \*&^% you too, Chase.

**URL:** <https://boards.straightdope.com/t/you-too-chase/527444>\
**Category:** The BBQ Pit\
**Created:** [February 2, 2010, 10:26pm UTC](https://boards.straightdope.com/t/you-too-chase/527444 "2010-02-02T22:26:36Z")\
**Posts on this page:** 6\
**Page:** 5

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**Author:** ![BigT](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/bigt/32/12044_2.png) [@BigT](https://boards.straightdope.com/u/BigT)\
**Post date:** [April 28, 2010, 4:30am UTC](https://boards.straightdope.com/t/you-too-chase/527444/81 "2010-04-28T04:30:09Z")

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> [@atomicbadgerrace](#):
>
> Meh. I don’t subscribe to the mindset that Chase enforcing their clearly laid out rules means they treat people like shit – even if “cutting someone a break” would be the nice guy thing to do.

If one never does nice things, then one is a jerk. Why the hell do you give a business the right to be a jerk, but would mad at someone who is a jerk in real life?

I know why Bricker thinks so. He’s a Republican, and believes that businesses, even though they carry a huge amount of power, still needs protection from little old me who has virtually none. And, of course, he’s just a shitty person who likes to come in and say “I told you so” to people and then claim that that doesn’t make him a jerk. I hope that eventually all the jerks on the Dope eventually piss off the wrong person and get what’s coming to them.

I hope you are not among that group. All it takes is one person in your life that you piss off who decides not to take it anymore, and, let’s say, you won’t be posting on the Dope again, that’s for sure.

I really will not be surprised when there is a pure American terrorist attack on the banks for screwing people over. When the system can’t keep things fair, people tend to resort to violence. The whole point of having a democratic society is to keep that from happening.

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**Author:** ![sinjin](https://avatars.discourse-cdn.com/v4/letter/s/ebca7d/32.png) [@sinjin](https://boards.straightdope.com/u/sinjin)\
**Post date:** [April 28, 2010, 5:48pm UTC](https://boards.straightdope.com/t/you-too-chase/527444/82 "2010-04-28T17:48:26Z")

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> [@atomicbadgerrace](#):
>
> Meh. I don’t subscribe to the mindset that Chase enforcing their clearly laid out rules means they treat people like shit – even if “cutting someone a break” would be the nice guy thing to do.

That’s your opinion and that’s just fine.

> [@](#):
>
> I submit as evidence of big bank bullshit, the matter of a past-due balance of $41 that was carried for 5 calendar days beyond the “due date” (which is actually a date that already includes a 25 day grace period, but that is not apparent when reading the statement wherein it is listed as “due date”) that Chase saw fit to use as justification to jack up interest rates on our considerable line of credit.

If you want keep paying a higher interest rate on a substantial credit line because of a one-time oversight on your part feel free to do so. I’m sure the bank will appreciate your business. I’d take my business elsewhere.

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**Author:** ![atomicbadgerrace](https://avatars.discourse-cdn.com/v4/letter/a/8e7dd6/32.png) [@atomicbadgerrace](https://boards.straightdope.com/u/atomicbadgerrace)\
**Post date:** [April 28, 2010, 6:42pm UTC](https://boards.straightdope.com/t/you-too-chase/527444/83 "2010-04-28T18:42:57Z")

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> [@sinjin](#):
>
> If you want keep paying a higher interest rate on a substantial credit line because of a one-time oversight on your part feel free to do so. I’m sure the bank will appreciate your business. I’d take my business elsewhere.

No one wants to pay a higher interest rate, and I never said I wouldn’t shop around for a lower rate card. I would. Business is business, after all, and I have to do what will save me money just as the banks will do what they need to do to save them money.

All I said was that enforcing their clearly spelled out rules doesn’t mean they’re assholes, or treating people like shit.

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**Author:** ![zamboniracer](https://avatars.discourse-cdn.com/v4/letter/z/e9a140/32.png) [@zamboniracer](https://boards.straightdope.com/u/zamboniracer)\
**Post date:** [April 28, 2010, 6:58pm UTC](https://boards.straightdope.com/t/you-too-chase/527444/84 "2010-04-28T18:58:02Z")

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> [@elucidator](#):
>
> The Narrative.
> 
> Once upon a time, bankers competed for the deposits of the rich and the well-to-do.  
> …
> 
> “But what about usury laws and regulations?”
> 
> “Its not a loan. Its a courtesy fee. You got a problem, call your legislator.or simply pull his head up out of your lap, and tell him what you want. Just be sure to remind him that its all about personal responsibility, these charges teach valuable lessons in personal responsibility!”
> 
> “Oink! Oink!”
> 
> “And remember what Jesus said.”
> 
> “Who?”
> 
> “That guy. When you go to church?”
> 
> “Oh, yeah. What?”
> 
> “The poor will always be with you.”
> 
> “Praise the Lord!”

The only problem with this otherwise apt description is that the bankers are not all Christian. 😉

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**Author:** ![sinjin](https://avatars.discourse-cdn.com/v4/letter/s/ebca7d/32.png) [@sinjin](https://boards.straightdope.com/u/sinjin)\
**Post date:** [April 28, 2010, 9:12pm UTC](https://boards.straightdope.com/t/you-too-chase/527444/85 "2010-04-28T21:12:19Z")

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> [@atomicbadgerrace](#):
>
> All I said was that enforcing their clearly spelled out rules doesn’t mean they’re assholes, or treating people like shit.

And that’s your opinion which as I said is fine. In my opinion, if you’re a good customer and run afoul of the rules in such a minor way as Cookies did a good company would not unwaveringly penalize you. They do it, as someone mentioned upthread, becasue inertia causes most customers to stay. IMHO Chase acted shitty. YMOV.

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**Author:** ![This\_Just\_In\_2](https://avatars.discourse-cdn.com/v4/letter/t/bbe5ce/32.png) [@This\_Just\_In\_2](https://boards.straightdope.com/u/This_Just_In_2)\
**Post date:** [April 29, 2010, 4:04pm UTC](https://boards.straightdope.com/t/you-too-chase/527444/86 "2010-04-29T16:04:06Z")

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Everyone makes mistakes - human nature really. The OP did make a mistake - but in the interest of maintaining good customer ralations they shouldn’t be automatically screwed over for it as a rule. However, Chase is a customer no-service bank.

Say I buy an electronic something at Costco, and f up the packaging getting it out. Then I realize the thing isn’t compatible with my system - I can return it - no big deal. I made a mistake and they are giving me a break at their expense because they are providing good customer service.

Some businesses provide good customer service. Many credit unions do this. You f up, just talk to the bank people and they may likely cut you some slack since you’re a good customer.

I’m currently with Chase since they took over Wamu. Services are gone and many new penalties have been imposed if you don’t cross your t’s correctly. I haven’t had any problems yet but I am seriously thinking about preemting any by going to a credit union.

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