If one never does nice things, then one is a jerk. Why the hell do you give a business the right to be a jerk, but would mad at someone who is a jerk in real life?
I know why Bricker thinks so. He’s a Republican, and believes that businesses, even though they carry a huge amount of power, still needs protection from little old me who has virtually none. And, of course, he’s just a shitty person who likes to come in and say “I told you so” to people and then claim that that doesn’t make him a jerk. I hope that eventually all the jerks on the Dope eventually piss off the wrong person and get what’s coming to them.
I hope you are not among that group. All it takes is one person in your life that you piss off who decides not to take it anymore, and, let’s say, you won’t be posting on the Dope again, that’s for sure.
I really will not be surprised when there is a pure American terrorist attack on the banks for screwing people over. When the system can’t keep things fair, people tend to resort to violence. The whole point of having a democratic society is to keep that from happening.
If you want keep paying a higher interest rate on a substantial credit line because of a one-time oversight on your part feel free to do so. I’m sure the bank will appreciate your business. I’d take my business elsewhere.
No one wants to pay a higher interest rate, and I never said I wouldn’t shop around for a lower rate card. I would. Business is business, after all, and I have to do what will save me money just as the banks will do what they need to do to save them money.
All I said was that enforcing their clearly spelled out rules doesn’t mean they’re assholes, or treating people like shit.
And that’s your opinion which as I said is fine. In my opinion, if you’re a good customer and run afoul of the rules in such a minor way as Cookies did a good company would not unwaveringly penalize you. They do it, as someone mentioned upthread, becasue inertia causes most customers to stay. IMHO Chase acted shitty. YMOV.
Everyone makes mistakes - human nature really. The OP did make a mistake - but in the interest of maintaining good customer ralations they shouldn’t be automatically screwed over for it as a rule. However, Chase is a customer no-service bank.
Say I buy an electronic something at Costco, and f up the packaging getting it out. Then I realize the thing isn’t compatible with my system - I can return it - no big deal. I made a mistake and they are giving me a break at their expense because they are providing good customer service.
Some businesses provide good customer service. Many credit unions do this. You f up, just talk to the bank people and they may likely cut you some slack since you’re a good customer.
I’m currently with Chase since they took over Wamu. Services are gone and many new penalties have been imposed if you don’t cross your t’s correctly. I haven’t had any problems yet but I am seriously thinking about preemting any by going to a credit union.
