After all the boring legalities/tax stuff are complete, sit tight, wait till Monday, go into work as normal, but with one difference…
Tell the arsehole departmental supervisor that no one likes what I REALLY think of him, pull no punches, lots of profanity will be involved, then walk out, enjoying not having to deal with his delusional Machiavellian crap anymore…
In the ultimate fantasy world, I’d then buy the company from the owner, FIRE the ADSTNOL, go through the company, purging all of his deliberate inefficiencies he put in place, and flip the org chart, putting the warehouse staff and techs that do the actual work at the top of the org chart where they belong, and the sales drones at the bottom, also, the sales drones will no longer be permitted to make irrational unreasonable promises to the customers before checking with the tech staff to see if it can actually be done
The new outsourced facility that can’t repair worth crap and is causing the company to hemorrhage money will be shut down, we’ll cut our losses there
Any fake/incorrect “DOA” returns by the brainless onsite “techs” will result in the immediate firing of that tech, no, you can’t write up a failed item as “DOA” because it’s less paperwork on your end, not our problem, do your job and do it right, or find another job
Any contracted onsite tech found harvesting parts from a replacement machine to fix the one already on site will be fired and the tech billed for the full retail cost of the item times FOUR, yes, that $2,000 thermal printer you “borrowed” the print head from and then put the bad units head into the replacement machine and try to send it back as “DOA”, you are going to pay $8,000 out of pocket for that AND lose your contract with us as well
Then I’ll sit back and enjoy not having to work anymore, I’ll be a benevolent owner, as long as things are done right, and logically