# Your not understanding how the world works is somehow my problem? **URL:** \ **Category:** The BBQ Pit\ **Created:** [February 6, 2015, 6:33pm UTC](https://boards.straightdope.com/t/your-not-understanding-how-the-world-works-is-somehow-my-problem/711991 "2015-02-06T18:33:36Z")\ **Posts on this page:** 20\ **Page:** 4
**Author:** ![Askthepizzaguy](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/askthepizzaguy/32/9405_2.png) [@Askthepizzaguy](https://boards.straightdope.com/u/Askthepizzaguy)\ **Post date:** [February 7, 2015, 2:47pm UTC](https://boards.straightdope.com/t/your-not-understanding-how-the-world-works-is-somehow-my-problem/711991/61 "2015-02-07T14:47:40Z")
> [@Slithy\_Tove](#): > > Yea, they’re just whores. You can fuck them, fuck them in the ass, hit them, pee on them. They have to take it and act like they like you, or you can make one phone call and get them fired. It’s their fault for partying in high school. True. I also did too much of the maridjiwannah and got addicted to the crack and I’ve got the herps from all the anal fucking I’ve received. I’m not even regular people anymore. Frankly, I like it when folks take a turd on others based on classist superiority and the belief that anyone not making 100 grand a year or in a profession they deem respectable is a target for condescension. That kind of bigotry is perfectly normal and accepted, even celebrated. Hey, if you went to college and tried to make your life better, and got sterling grades, but somehow didn’t end up a millionaire overnight and still had to find employ somewhere, clearly you’re just an abortion that managed to survive. Like, why are you even still around, breathing the same air we normies breathe? Man, I should be able to have not a clue and have a frothing mad pissy attitude at anyone I please, and they should suck in all of that self-important stank with pleasure. It should give people their jollies to listen to me take advantage of the customer-serviceperson relationship to get in some good ole fashioned abuse, because after all, if they are in that position, they deserve it. Fuck those people for having a job. Seriously, how dare they. ---
**Author:** ![Slithy\_Tove](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/slithy_tove/32/18248_2.png) [@Slithy\_Tove](https://boards.straightdope.com/u/Slithy_Tove)\ **Post date:** [February 7, 2015, 2:58pm UTC](https://boards.straightdope.com/t/your-not-understanding-how-the-world-works-is-somehow-my-problem/711991/62 "2015-02-07T14:58:31Z")
One thing though: you obviously suffer from performing customer service to the underclass. I’ve done that too, and it does suck. But I’ve also worked places where the rich came in (or sent in their self-important minions). Guess which job sucked worse by orders of magnitude? ---
**Author:** ![Askthepizzaguy](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/askthepizzaguy/32/9405_2.png) [@Askthepizzaguy](https://boards.straightdope.com/u/Askthepizzaguy)\ **Post date:** [February 7, 2015, 3:10pm UTC](https://boards.straightdope.com/t/your-not-understanding-how-the-world-works-is-somehow-my-problem/711991/63 "2015-02-07T15:10:56Z")
The rich are TOOOOOOOOTAL dicks. This is why I specifically avoided the rich neighborhoods. In Merritt Island, there’s a very wide economic gap contained within one delivery zone. Crack ghetto apartments on the north side of the peninsula, and multi-multi-million dollar mansions that have their own fucking street on the south end. I made far more money delivering to the crack ghetto. Still more stiffs than the working class to middle class. The 18000-50000 dollar income group are the best tippers. They’re the ones that had to do lower wage work at one point, and had to earn everything they have, and they finally have enough to be somewhat comfortable. Lower than that, and all you hear are excuses. Man, I only happened to have 50 dollars and 83 cents in my couch cushions for this one meal, I can’t afford to tip you, because it’s sheer amazing luck I spent my last dime on a coincidental sum that totals the bill not including the tip. I don’t know how I’mma pay rent this month, but I needed this 50 bucks worth of food, rather than groceries which are far, far cheaper. Higher than that, and you’ll get the fucks too dipshitty to answer the phone or open the gate that leads to their mansion, and when you get there, they send their kid with a hundred dollar bill and wonder why we don’t have that kind of change, or they send their kid with an appropriate amount and the kid pockets the change even though it was obviously meant for the driver, because no one pays 33 dollars on a 28 dollar order and wants change back, but children do not understand that. ---
**Author:** ![kayaker](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/kayaker/32/441_2.png) [@kayaker](https://boards.straightdope.com/u/kayaker)\ **Post date:** [February 7, 2015, 3:15pm UTC](https://boards.straightdope.com/t/your-not-understanding-how-the-world-works-is-somehow-my-problem/711991/64 "2015-02-07T15:15:49Z")
> [@Askthepizzaguy](#): > > People are REALLY insistent that I should know why their card is declined. And I’m equally insistent that they need to discuss their situation with their bank.😉 ---
**Author:** ![Askthepizzaguy](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/askthepizzaguy/32/9405_2.png) [@Askthepizzaguy](https://boards.straightdope.com/u/Askthepizzaguy)\ **Post date:** [February 7, 2015, 3:48pm UTC](https://boards.straightdope.com/t/your-not-understanding-how-the-world-works-is-somehow-my-problem/711991/65 "2015-02-07T15:48:48Z")
> [@kayaker](#): > > And I’m equally insistent that they need to discuss their situation with their bank.😉 Yeah… my instinct, despite my no-holds-barred attitude on this website, is to be as informative as I can be about things my customer might not be aware of. I’m “Askthepizzaguy” because I want to get as much facts and data entered into people’s calculations as possible, and people outside of the pizza biz often have a profound misunderstanding about how things are done- not that it’s such a big deal or matters that much in the grand scheme of things, but I am philosophically opposed to apathy and/or ignorance, I do what I can to combat it. That’s not to say I’ll be a doormat when it becomes flame-and-threaten-the-worker time, but until that point, I try to be as helpful and informative as possible. That’s why it’s especially grating when I make people aware of things that should alter their perception of a situation and it has no effect at all. That is a fault of the species, one we’re not exactly working very hard at eliminating. ---
**Author:** ![jz78817](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/jz78817/32/1028_2.png) [@jz78817](https://boards.straightdope.com/u/jz78817)\ **Post date:** [February 7, 2015, 3:59pm UTC](https://boards.straightdope.com/t/your-not-understanding-how-the-world-works-is-somehow-my-problem/711991/66 "2015-02-07T15:59:03Z")
> [@PlainJain](#): > > Here’s a thought for you ass-clown, next time you’re stuck wondering why you have to deal with shit like this consider that your vocational life choice revolves around you wearing a name badge. “Those people wearing a name badge” are often doing work that you don’t know how to do. Think about that next time you need to call a plumber because your dumb ass doesn’t know what not to flush down the drain. ---
**Author:** ![JackieLikesVariety](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/jackielikesvariety/32/296_2.png) [@JackieLikesVariety](https://boards.straightdope.com/u/JackieLikesVariety)\ **Post date:** [February 7, 2015, 4:01pm UTC](https://boards.straightdope.com/t/your-not-understanding-how-the-world-works-is-somehow-my-problem/711991/67 "2015-02-07T16:01:53Z")
I learn stuff from your posts, Pizza Guy. so, there’s that. 🙂 ---
**Author:** ![kayaker](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/kayaker/32/441_2.png) [@kayaker](https://boards.straightdope.com/u/kayaker)\ **Post date:** [February 7, 2015, 4:13pm UTC](https://boards.straightdope.com/t/your-not-understanding-how-the-world-works-is-somehow-my-problem/711991/68 "2015-02-07T16:13:19Z")
> [@JackieLikesVariety](#): > > I learn stuff from your posts, Pizza Guy. so, there’s that. 🙂 +1. Part of the reason I tell clients to talk to their bank is because I don’t know. (another part of the equation is that I don’t really wanna know, but that’s beside the point)😉 ---
**Author:** ![Annie-Xmas](https://avatars.discourse-cdn.com/v4/letter/a/ecc23a/32.png) [@Annie-Xmas](https://boards.straightdope.com/u/Annie-Xmas)\ **Post date:** [February 7, 2015, 4:35pm UTC](https://boards.straightdope.com/t/your-not-understanding-how-the-world-works-is-somehow-my-problem/711991/69 "2015-02-07T16:35:57Z")
I work as a cashier in a discount store. One day a customer’s credit card was declined. The customer, who obviously did not know English as a first language, started arguing with me. The three other people with him started in, very loudly. The manager came, and had a rapid fire conversation with them in Spanish. They glared at me and keep talking in rapid Spanish. The cashier next to me started in with her rapid fire Spanish. Occasionally I caught my name. The customers at her register, who must have understood rapid fire Spanish, were turning purple from holding in their laughter. Finally, the manager cancels their order and says something to the customers, and they leave. I ask him what that was all about. He says “I told them to leave or I’ll call the police, and to never come back.” I still don’t know what that was all about. ---
**Author:** ![Kobal2](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/kobal2/32/20_2.png) [@Kobal2](https://boards.straightdope.com/u/Kobal2)\ **Post date:** [February 7, 2015, 6:10pm UTC](https://boards.straightdope.com/t/your-not-understanding-how-the-world-works-is-somehow-my-problem/711991/70 "2015-02-07T18:10:32Z")
> [@Zorkmid](#): > > “I KNOW YOUR MANAGER!!! GET HIM OUT HERE AND WHEN HE SEES WHO I AM HE’LL DO IT RIGHT!!!” I will always, \*\*always \*\*treasure one episode of my life when I was second in line at a big department store behind one such type A jerkass customer, subtype 1.1 “You obviously can’t do your job call the manager”. Girl behind the counter is bending over backwards to be polite and explain that, no, they can not take back an item with no packaging OR proof of purchase (and is extra careful not to mention that the item in question has evidently been either dropped down from a great height or earned the personal interest of a stampede of gnus). Girl behind the counter’s taking all the abuse like a saint, and already I’m amazed because I would have moved from snark to cuntpunting like 5 minutes ago. Girl behind the counter finally sighs and calls the manager, providing no detail as to the reason he’s being summoned. Manager calmly strolls in, hands in his pockets. Takes one scan of the whole scene, the customers in line either giggling or fuming, the bitch with the triumphant self-satisfied “If you’re enough of an asshole you get your way” smirk on her face, the silent “whatcouldIdo?” apology in the eyes of Girl behind the counter… you can _see_ him taking all of that in on his way. Steps up to the counter, and utters the immortal words : “Fuck off”. Makes a show of nodding to the nearby security dinosaur-in-a-suit, turns around and goes right back to his office, hands still in pockets. For one fleeting moment, the world was a perfect cherry blossom. ---
**Author:** ![Martin\_Hyde](https://avatars.discourse-cdn.com/v4/letter/m/47e85d/32.png) [@Martin\_Hyde](https://boards.straightdope.com/u/Martin_Hyde)\ **Post date:** [February 7, 2015, 6:47pm UTC](https://boards.straightdope.com/t/your-not-understanding-how-the-world-works-is-somehow-my-problem/711991/71 "2015-02-07T18:47:21Z")
> [@kayaker](#): > > **ATPG** : You seriously take the time to explain declines to the card user? I always tell them they need to speak with their bank. Further questions? Speak to your bank. Every time I’ve had my card declined in the past five years it’s just been the bank’s automatic security kicking in. Something in their system flags the transaction as “we think dude’s card was stolen”, and like magic if you do actually call them they can fix it essentially immediately. So really even if you’re 100% sure that your card should be accepted and it’s not, there may be a valid reason. And as you say–calling the bank is the only way to fix it, merchants can’t force transactions through from their end. ---
**Author:** ![Martin\_Hyde](https://avatars.discourse-cdn.com/v4/letter/m/47e85d/32.png) [@Martin\_Hyde](https://boards.straightdope.com/u/Martin_Hyde)\ **Post date:** [February 7, 2015, 7:01pm UTC](https://boards.straightdope.com/t/your-not-understanding-how-the-world-works-is-somehow-my-problem/711991/72 "2015-02-07T19:01:11Z")
> [@VinylTurnip](#): > > Wow, times sure have changed since I was in the biz. We routinely had pizzas we couldn’t sell because they were made wrong, customer wasn’t home, or whatever. Pizza isn’t “retail” in the sense that you can put it back on the shelf and sell it the next day, so we had three options: eat them, throw them in the trash, or give them away. Sometimes we’d do the latter. The manager certainly was never in fear of losing job over it, so I guess they bestow a lot less authority to store managers nowadays. It must suck to be a glorified drone under constant surveillance, with no latitude to think and act for yourself. > > Which is not to say that this dickhead deserved a free pizza. It’s just kind of sad that you don’t even have the option. OP essentially explained this though, and if you think about it makes sense. To fill in maybe some of the blanks: the pizza business is cut throat and brutal. In any given area you’re looking at all the major chains having stores, regional chains having stores, then all the mom and pop’s having stores. Then there’s also probably random ass places selling take and bake pizzas, gas station pizzas and etc. This depresses the retail price of pizzas for most outlets. Yes, if you’re the brewpub/gourmet pizza sit down restaurant you can get away with charging $30 a pie. If you’re that Mom & Pop that is so iconic your customers are willing to pay big money for your pie, you can sell it for that. But for the rest of the market for pizzas has to put out pies essentially as cheaply as they can while maintaining their quality standards. It may not seem like a big deal, but a culture in which any free pizza giveaways are allowed is one in which at least some of those free pizza giveaways will be employees giving pizzas to friends. It’ll result in multiple pizzas per day going out the door in exchange for nothing, and on a corporate scale, with such a competitive business with razor thin margins that’s a real hit to the bottom line and your ability to compete as a pizza chain. ---
**Author:** ![Muffin](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/muffin/32/4341_2.png) [@Muffin](https://boards.straightdope.com/u/Muffin)\ **Post date:** [February 7, 2015, 7:34pm UTC](https://boards.straightdope.com/t/your-not-understanding-how-the-world-works-is-somehow-my-problem/711991/73 "2015-02-07T19:34:21Z")
“Sorry, Sir. We’ve tried your card repeatedly, but your bank has declined it. You will have to speak to your bank.” Why waste time giving a more detailed explanation? Keep it simple. Extending the explanation just provides further opportunity for the customer to bitch at you. ---
**Author:** ![jz78817](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/jz78817/32/1028_2.png) [@jz78817](https://boards.straightdope.com/u/jz78817)\ **Post date:** [February 7, 2015, 9:08pm UTC](https://boards.straightdope.com/t/your-not-understanding-how-the-world-works-is-somehow-my-problem/711991/74 "2015-02-07T21:08:45Z")
> [@Martin\_Hyde](#): > > Every time I’ve had my card declined in the past five years it’s just been the bank’s automatic security kicking in. Something in their system flags the transaction as “we think dude’s card was stolen”, and like magic if you do actually call them they can fix it essentially immediately. So really even if you’re 100% sure that your card should be accepted and it’s not, there may be a valid reason. And as you say–calling the bank is the only way to fix it, merchants can’t force transactions through from their end. one thing I like about having a Chase credit card is they offer a service which will send me a text message in case of an irregular charge. “Free Msg: CHASE Fraud: Did you purchase $_xx.xx_ at _(some place)_ on 10-07-2011? If yes reply 1 if not reply 2.” If you confirm it within a short time it’ll process the charge, otherwise a second attempt will be approved. ---
**Author:** ![RaftPeople](https://avatars.discourse-cdn.com/v4/letter/r/6f9a4e/32.png) [@RaftPeople](https://boards.straightdope.com/u/RaftPeople)\ **Post date:** [February 7, 2015, 10:38pm UTC](https://boards.straightdope.com/t/your-not-understanding-how-the-world-works-is-somehow-my-problem/711991/75 "2015-02-07T22:38:02Z")
> [@Muffin](#): > > “Sorry, Sir. We’ve tried your card repeatedly, but your bank has declined it. You will have to speak to your bank.” “Sorry sir, but the response from your bank was literally ‘FUCK OFF’, you may need to speak to them” ---
**Author:** ![Zorkmid](https://avatars.discourse-cdn.com/v4/letter/z/e68b1a/32.png) [@Zorkmid](https://boards.straightdope.com/u/Zorkmid)\ **Post date:** [February 7, 2015, 11:49pm UTC](https://boards.straightdope.com/t/your-not-understanding-how-the-world-works-is-somehow-my-problem/711991/76 "2015-02-07T23:49:12Z")
> [@Kobal2](#): > > I will always, \*\*always \*\*treasure one episode of my life when I was second in line at a big department store behind one such type A jerkass customer, subtype 1.1 “You obviously can’t do your job call the manager”. > > Girl behind the counter is bending over backwards to be polite and explain that, no, they can not take back an item with no packaging OR proof of purchase (and is extra careful not to mention that the item in question has evidently been either dropped down from a great height or earned the personal interest of a stampede of gnus). Girl behind the counter’s taking all the abuse like a saint, and already I’m amazed because I would have moved from snark to cuntpunting like 5 minutes ago. Girl behind the counter finally sighs and calls the manager, providing no detail as to the reason he’s being summoned. > > Manager calmly strolls in, hands in his pockets. Takes one scan of the whole scene, the customers in line either giggling or fuming, the bitch with the triumphant self-satisfied “If you’re enough of an asshole you get your way” smirk on her face, the silent “whatcouldIdo?” apology in the eyes of Girl behind the counter… you can _see_ him taking all of that in on his way. Steps up to the counter, and utters the immortal words : “Fuck off”. Makes a show of nodding to the nearby security dinosaur-in-a-suit, turns around and goes right back to his office, hands still in pockets. > > For one fleeting moment, the world was a perfect cherry blossom. That story makes me feel all warm and happy inside 😃 ---
**Author:** ![Mr.Goob](https://avatars.discourse-cdn.com/v4/letter/m/c77e96/32.png) [@Mr.Goob](https://boards.straightdope.com/u/Mr.Goob)\ **Post date:** [February 7, 2015, 11:49pm UTC](https://boards.straightdope.com/t/your-not-understanding-how-the-world-works-is-somehow-my-problem/711991/77 "2015-02-07T23:49:41Z")
My favorite “I’m going to get you fired” story. I drove a truck delivering produce (lots and lots of pizza place, a story tie in.) One morning I answered the phone and irate man is screaming about how he almost got into an accident with one of our trucks this morning and wants to talk to the manager. I think of who did the early run, turn to the third generation owner and explain handing over the phone; "THAT WAS ME YOU DUMB BASTARD, WHEN YOU SEE A TRUCK STOPPING IN A GIANT PARKING LOT WITH ITS ASS POINTED AT A LOADING DOCK WHERE THE FUCK DO YOU THINK ITS GOING? _pause_ “Hmmmmm, he hung up.” ---
**Author:** ![rsat3acr](https://avatars.discourse-cdn.com/v4/letter/r/a3d4f5/32.png) [@rsat3acr](https://boards.straightdope.com/u/rsat3acr)\ **Post date:** [February 8, 2015, 12:59am UTC](https://boards.straightdope.com/t/your-not-understanding-how-the-world-works-is-somehow-my-problem/711991/78 "2015-02-08T00:59:01Z")
> [@GrandWino](#): > > Unless this guy is a serial deadbeat w/ your restaurant, I would have had some compassion for a guy with no money trying to feed something to his family and just given him the fucking pizza and then move on with my life with the knowledge that I’m not always a complete piece of shit. No getting take out food when low on funds is not how to feed a family. Twenty dollars in a grocery store will buy several meals worth, but of course then one would have to cook(work). Having dealt with these types many times I’d guess multiple poor choices on their part is the cause of any hunger not a restaurant following their rules. I wouldn’t have given it to them. ---
**Author:** ![Becky2844](https://avatars.discourse-cdn.com/v4/letter/b/91b2a8/32.png) [@Becky2844](https://boards.straightdope.com/u/Becky2844)\ **Post date:** [February 8, 2015, 1:00am UTC](https://boards.straightdope.com/t/your-not-understanding-how-the-world-works-is-somehow-my-problem/711991/79 "2015-02-08T01:00:36Z")
I enjoyed this pitting a lot, and it had a beat I can dance to. 😃 ---
**Author:** ![Sitnam](https://avatars.discourse-cdn.com/v4/letter/s/6a8cbe/32.png) [@Sitnam](https://boards.straightdope.com/u/Sitnam)\ **Post date:** [February 8, 2015, 4:00am UTC](https://boards.straightdope.com/t/your-not-understanding-how-the-world-works-is-somehow-my-problem/711991/80 "2015-02-08T04:00:36Z")
> [@Muffin](#): > > “Sorry, Sir. We’ve tried your card repeatedly, but your bank has declined it. You will have to speak to your bank.” > > Why waste time giving a more detailed explanation? Keep it simple. Extending the explanation just provides further opportunity for the customer to bitch at you. Agreed. Customers do suck, but it takes two for drama. [Previous page](https://boards.straightdope.com/t/your-not-understanding-how-the-world-works-is-somehow-my-problem/711991.md?page=3) [Next page](https://boards.straightdope.com/t/your-not-understanding-how-the-world-works-is-somehow-my-problem/711991.md?page=5)