Anyone having difficulty with 800 numbers today? In SouthWestern Ohio, (Dayton area) we are getting an all circuits are busy, busy signal. (Fast busy) Calling around to those that I know, I hear this is a regional issue caused by a satallite problem.
It seems odd to me that all 800 calls would go through one satallite, especially since there is minimal lag in such conversations. So that line seems like a bunch of bunk, but I’m looking for clairification.
Thanks!
From our phone person (aka Princess Dialtone):
SDMB Rocks! RC answered prior to my message showing up from my post! That Rocks.
I called our provider and she said MCI is having platform problems that is preventing the calling of toll free numbers.
Damn - that explains why my telecommuting is not working so well this morning. 
I am also in Dayton and there are some 800 numbers that do work as of 12:16 Eastern.
1-800-DISCOVER (Discover Card) works.
1-800-KEY-2-YOU (Keybank) does not.
etc…
-Rob
----Original Message-----
> From: Phil Leone
> Sent: Wednesday, October 03, 2001 9:55 AM
> To: Call Center Philly and Fullerton
> Subject: Toll Free Number Problem
>
>
> To All:
>
> Some of you may already know there is a problem affecting many
> customers trying to place calls to Toll Free Numbers this morning. From
> what we have been able to understand so far, the problem has been isolated
> to a signaling problem, but that’s all anyone seems to know at this point.
> Be aware that this is impacting all Carriers, not just AT&T. Also, it
> appears to be isolated to the Central Region states.
>
> We believe the problem is in the Ameritech database and signaling used to hand
> off callers to an OCC from the LEC (such as Ameritech). Callers can dial
> out on AT&T Local Service and get through just fine. If they use
> Ameritech access lines, the calls are blocked to all carriers toll free
> networks.
Ok, I work in a telecomunications company on Long Island, NY. We have been having some problems with some of our 800#'s (we have over 10,000) Our telco company blamed it on Ameritech (I think that was the company). Said there was something wrong with their system.
Now, if that was the truth, or if they were lying to get us off the phone, who knows.
Here is the info I got from my rep:
Customer Alert - due to network problems, all toll-free service is currently unavailable. This affects all 800 service in the Ameritech region, across all carriers. No restoral time is available at this point. This also
affects conference bridges, pagers and remote dial in access.
Wow! First time someone posted something same time I did!
I feel so special 
FWIW, I just ordered a couple styluses (styli?) for record player from Needle Express through their 800 number.