In a burst of extreme - some might say vulgar - market acumen, McGill printed their diplomas this year on 11x17 paper. This is not a standard frame size; naturally, the only place that sells 11x17 frames is the McGill Bookstore, for $75.
I took my business elsewhere, to a local chain of art stores and frame shops (for the benefit of Montrealers, the name rhymes with “oh, Nair the stairs”) and arranged to have them produce a frame for me to my specifications. They indicated that they would produce such a frame. This would cost approximately $35
I returned some days later to pick up my frame. I saw a rectangular parcel - good good good! - but was confused by a smaller, linear parcel.
The large rectangular parcel contained two pieces of cardboard and the glass for the frame. With great fanfare, the clerk unwrapped the smaller, linear parcel. It contained four metal bars of irregular cross-section. An adjoined bag contained several small metal fitments.
Now as indicated, ladies and gentlemen, a frame (un cadre) is a rectangular object large enough to fit a document in. These were four linear objects that were not large enough to fit a document in.
These folks were trying not to sell me a frame. They wanted to sell me the parts for the frame (for $35) that I would then have to assemble myself to produce the frame. (Naturally, this - kit - came with no instructions.)
No. I had asked them (and paid them approximately a 33% deposit) to make me a frame. Four loose pieces of metal are not a frame.
I indicated my dismay, and after some bewilderment (“but it’s easy! You don’t need instructions to discern the functioning of these approximately twenty small unidentified metal fitments!”) the clerk bowed and stated he could assemble the frame for me for a small additional fee. Why, I could even come and pick it up that evening.
My frame was now in limbo, partway between existing and not existing. I acquiesced. (I really wanted to frame my diploma.)
I returned that evening after sitting an entrance exam (to a program that will grant me another bloody diploma.) The frame was now ready. Of course, I still had to take it all apart again so I could put the diploma in it, but now that it was assembled I felt I could do this.
I got it home and put it together very nice and thank you. And then I noticed something seemed to be missing. I telephoned.
“Does this frame come with anything wherewith to hang it on the wall?” I inquired. “There are fitments to hang wire from, but it doesn’t have any actual wire.”
“No, the frame doesn’t include wire. You have to buy your own wire.”
sigh
Let the record show that I agreed to buy a frame. A frame is a rectangular object large enough to hold a document that you can hang from the wall.
I got four linear objects that would, after some threatening, eventually be able between them to hold a document, but not to hang it from the wall.
I am not a happy camper.
Caveat emptor, baccalaure artium, you might say. Well, pedicabo ego vos et irrumabo.