A second network connection is opening itself; need help please

I’ve noticed a slowdown in processing, especially when playing Unreal Tournament. I thought it may be a trojan so I checked it out with Ad-Aware, Spybot, and ewido. They found a few tracking cookies, but nothing else. The virus scan is also clean.

I’ve tried killing processes, but my attempts are so far worth nothing. As soon as I start up my system, the LAN connection opens to my router, then a second connection connects out to the Internet and the icon show almost continuous use. It’s moving data from one place to another, and I can’t find a process or file responsible- in ths Start menu, among the running processes, or among any applications.

When I try to check the status of the connection, the window closes immediately- which raised my alarm about a trojan.

The only thing I found was an entry in the AVG log for a couple weeks ago- it was Trojan horse Downloader.Zlob.MB - and the log says the file was deleted. The file does not exist on the system, and to be sure I looked up the trojan’s definition entry and tried the removal instructions- which showed no infection.

My system: Sempiron XP 2.0GHz processor, 256MB RAM, running Win XP SP2.

First: can anyone help me?

Second: if not, where do you suggest I go to resolve this? I’ve been searching for 2 days and I’m getting frustrated.

Try out the options in the sticky on the top of the GQ forum:

Have a Computer Question ? Read this first.

Specifically, refer to the part about HijackThis:

Download HijackThis from:
http://www.spywareinfo.com/~merijn/downloads.html

Then run it, and upload your HijackThis logs to the SpywareInfo Forum at:
http://forums.spywareinfo.com/index.php?showforum=18

I must admit, it sounds suspicious, but a second connection should mean there’s a second adapter. Is yours a wireless setup? If so, is the computer also still connected to the router by a cable?

One way to get information on what process is trying to communicate would be to install a firewall like Sygate Personal Firewall (discontinued, but still available for free here) - with this installed and running, the first time any process tries to communicate via a network device, you will be informed and asked to permit or deny it.

I second the use of a personal firewall. It will definately tell you if some other program is trying to use your internet connection.

As for virus scanning, it has been my experience that once your computer is infected with a virus, having your computer scan itself is pointless as most viruses today can bypass the scan due to their being in active memory and being able to re-save themselves back to the HD. The best way to scan for virueses IMHO is to either boot from a clean boot disk and then do a scan, or pull the hard drive and scan it on another pc. That way the virus doesn’t get a chance to run and get into memory.

Thanks to all.

I still have the problem, but Sygate’s firewall blocks the access. I’m waiting to hear from the other forum about any trojan.

I thought Win XP’s firewall was up to the task, but I see that it’s not.

Sygate should be popping up a box telling you what the name of the process is and what it is attempting to do; something like “process.exe is trying to send a [foo] type request to [IP address] on port [bar] - do you want to let it communicate?”

Did that happen? what was it called?

The domain 239.255.255.250 is trying to access my machine.

Also, my computer is trying to contact a Windows update server, and a domain called www.wftv.com, which seems to be a TV station in Orlando- why is my computer calling them?

*A little further research says that the ttempts to use port 1900 by the domain 239.255.255.250 is probably a setup for a denial-of-service attack on someone else. Now, if I could only find the program working on this side of the firewall…

XP’s firewall is worthless for stopping outbound information. Once something is inside your machine it could pretty much care less.

The firewall log should tell you the name of the task or program trying to access. If it lacks such a log might want to consider a trial copy of zone Alarm pro or the like just to pin the problem down.

239.255.255.250 belongs to the Internet Assigned Names Authority; while it’s possible that an attack could come from here, it seems unlikely.

Could you post your hijackthis log here?

The error message is Generic Host Process trying to access an exterior site. It’s running svchost.exe, and a process called tcpsvcs.exe is also running.

There have been no responses at the techhelp site, so here’s my HijackThis! log:

Logfile of HijackThis v1.98.2
Scan saved at 3:10:52 PM, on 5/7/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\system32
vsvc32.exe
C:\WINDOWS\system32 cpsvcs.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Compaq_Owner\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=presario&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q105&bd=presario&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q105&bd=presario&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q105&bd=presario&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.geocities.com/dmdoug66/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=presario&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q105&bd=presario&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q105&bd=presario&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q105&bd=presario&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=presario&pf=desktop
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.168.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM…\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM…\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM…\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM…\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM…\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM…\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM…\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM…\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKCU…\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra ‘Tools’ menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS
pqtplugin2.dll
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS
pqtplugin3.dll
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS
pqtplugin3.dll
O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS
pqtplugin.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.2.0.84.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by2fd.bay2.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O17 - HKLM\System\CCS\Services\Tcpip…{04EA4B44-6FF4-4CD5-945D-1A9A0C875907}: NameServer = 192.168.0.1
O17 - HKLM\System\CS1\Services\Tcpip…{04EA4B44-6FF4-4CD5-945D-1A9A0C875907}: NameServer = 192.168.0.1
O17 - HKLM\System\CS2\Services\Tcpip…{04EA4B44-6FF4-4CD5-945D-1A9A0C875907}: NameServer = 192.168.0.1

What do you think? Thanks for trying to help, btw.

As far as I can tell, AGRSMMSG.exe is a driver for a dialup softmodem, but so far, we’ve been talking about a computer that is connected to a broadband router. I wonder if the second connection that is opening is either an old dialup connection, or some other dialler attempting to use the dialup modem.

If you’re not using the modem and it can be physically uninstalled (power down and unplug first, obviously), then I’d go for that, alternatively, disable it in Control Panel>System>Hardware>Device Manager. Once it’s disabled or removed, boot up and see if any program or process complains that it can’t do what it wants, and see if the second connection is still trying to open.