First, the specs for my computer:
Dell Inspiron 6000 laptop running Windows XP with latest service pack.
My computer has been infected with a Trojan horse that I have learned through a few minutes’ research on Google is related to a rogue anti-virus/anti-spyware program. Below is a screenshot of what I saw moments before all hell broke loose:
Now whenever I try to open any program on my computer, I get a message about it being infected and that I should run an antivirus program. When I click “Yes” to the prompt, Internet Explorer (not my default browser, this was my first clue that something fishy was going on) opens up to a site that wants to sell me antivirus software for $60. This is obviously a scam, but I can’t seem to get around it. I tried to go to Google from the page displaying the purchase offer, but Explorer gives a warning that that site (Google!) is trying to infect my computer.
I managed to power down the computer by pushing and holding the power button. I restarted it and managed to get McAfee running before the Trojan took hold and again informed me that every program file I have is infected. Now I am posting this from the business office at my apartment complex, as my computer is pretty much locked up with all of the warning messages.
So far, the sites I’ve found discussing it all say there is a program available to remove the Trojan horse. But I can’t seem to get any program on my computer to open up without a “This file is infected. Do you want to run your antivirus program?” prompt showing up. I have a thumb drive on me. Can I download the removal program to that and run it on my infected computer?
Any help is much appreciated