On Friday night at around 10 or 10:30, I was on my way home. I was taking the subway (Boston’s “T”, green line). I was on one of the older cars, where there are three stairs that have to be climbed to be fully on board.
I felt lucky when I got on, because the line that I wanted was there right when I arrived, so I wouldn’t have to wait. Alas, we waited. And waited. Three young ladies, dressed to party, had boarded. Except one of them couldn’t board because she was in a wheelchair.
T workers brought over a contraption for just that situation. It was a hand-cranked machine that lifted her to the correct height, and there was a steel bridge that folded down so that she could roll onto the train.
So far so good.
Just before we started moving she asked the driver if there was going to be a similar contraption at her destination stop. The driver assured her there would be. She even called ahead to make sure.
Several stops later, the party girls got off the train. Or tried to. The driver brought around a similar contraption. Alas, this one had a steel bridge that was much too short. It would only reach to the second step. It was at this point that the driver informed the girl that the contraption was built for a different kind of train. The silly girl was on the wrong train! Clearly her fault.
As we sat there, more T officials gathered. They brought exactly what was needed, which was a lot of head scratching. A lot of riders – mostly men – also gathered, offering to help in some way. The general consensus among them was “We can lift her down.” T officials were having none of that. Too risky.
The girl offered her own solution. If they could put the contraption on the second step, that would help. That way she only had to go down one step. I had no idea what she meant to do, but I got a really frightening image in my head.
T officials didn’t like that idea either. Way too risky. People kept offering solutions, and T officials kept dismissing them. The general response was “You could get hurt, and THEN I’D LOSE MY JOB.” The more the girl pleaded with them, the angrier they got.
They finally started shouting “Ma’am! There is nothing I can do!”
So there we were. The train was not going to take her to a station that she didn’t want to go to. They couldn’t get her off. So we would just sit there, forever, in a state of limbo, while T officials continued to enjoy a state of employment. I was seriously making plans to sleep on that train.
We spent a good 20 minutes like that.
At long last the girl convinced the T officials to risk their jobs and try her idea. They put the contraption on the second step. Immediately a bunch of guys gathered around and cooperatively lowered her onto the steal bridge. She wheeled herself full onto the contraption so she could be lowered to the floor.
The applause was thunderous.