I have a friends computer that has been taken over by a bunch of viruses and Trojans. I can not log into her user account anymore. I am trying to back up what she wants to keep before I wipe the hard drive and reload. I was able to log into the hidden Administrator account, and have backed up everything except her “My Documents” folder.
The problem is: When I try to access the “My Documents” folder I keep getting the error “Access Denied”. Her account has a password (which I know), so I’m sure Windows set something up in the permissions. I just don’t know how to change them so I can get in.
She’s running Windows XP Media Center Edition
Any help would be appreciated.