Does anyone have an address where I can get a response. I constantly don’t get my mail. When I go to my local post office they say fill out this form. I never receive an answer.
I live in Chicago and tried to go to the main post office and they said I have to deal with the local branch. My local branch will only hand me the form to fill out to complain.
So I went to the National Web Site and found a place to email a complaint. No response. I tried my alderman and the Mayor’s office. NO ANSWER.
Any other suggestions?
I live in Chicago and I hate the fact I only get half my mail.I mean I will get a message saying I have a package at the local post office then when I give them the slip they say they don’t have the package. The only solution I got was to send and receive all my mail registered, which is basically paying more to NOT get my mail and of course bills won’t do it.
I am looking for an address. I know I can pay bills online but the point is I shouldn’t have to do this. I am also not trying to rant I just want to know if someone has had a problem wrote and got an answer so I can use that address to at least get my problem addressed.
Geez, Mark, I remember this being a problem for you a couple of years ago. I don’t know if it would help, but you might try getting a P.O. Box. We’ve had occasional problems that were traced to individual carriers.
I’ve had a lot of lost mail, both incoming and outgoing, recently too but I haven’t bothered to complain. I believe it has become a widespread problem as the USPS has been sending postcards asking to report this. They give a phone number 1-866-8777632. I do not know if this is national or local but if it does not apply to your area they may give you the right number.
If all else fails, write your Representative. Sometimes if you don’t get an acceptable response from a particular agency, their people are willing to hassle the people at the agency till they straighten things out for you.
You can, in fact, just address correspondence to “postmaster” at your (5 digit) zip code, and it’ll at least get to their attention. I’ve used this for various purposes before, but not for complaints, so I can’t say for certain how useful it’ll be in this instance.
As a postal carrier, my best answer is to call the 800 number and tell the operator that you need “the delivery supervisor” for your local post office. That way you should get the desk of the person who is responsible for the carriers. Someone else may answer the phone, but tell them the same thing, you want the delivery supervisor.
Good luck!
I’m next to the post office & I have done what all these people have suggested already, here is what happened:
write postmaster directly. Did this two times, no response.
do that form, a customer response card. It seems the people here probably haven’t seen that form because it’s like in triplicate & a copy of it goes to several places.
talk to the counter person, did this two times, didn’t change anything.
Went in & talked to the Postmaster (postmistress here) & got an answer & things changed.
sorry to reply to a two day old post but I too live in Chicago and only get half my mail (and half of everybody elses, sometimes from neighborhoods across the city.
I work on the web and get many small commission checks from different companies and it was a huge headache to reconcile with all the missing checks and stop payments and reissues.
FWIW I got a mail boxes etc box and changed the address with all my sponsors to c/o mail boxes etc and I seem to be getting it all now