Adobe Acrobat problem

I had a pdf file sent to me via e-mail. When I tried to open it to print it out (a manual for a space heater; referring to another GQ thread), I got a “Fatal Error” notice on the screen, reading, “Acrobat failed to load its Core DLL.” Nothing else in the box but an “OK” button, which I had no choice but to push. How do I get the file printed out?

if you just want to read the manual, try one of these. If the first one you pick doesn’t work, try another one.

If you successfully read the manual that way, then try reinstalling Adobe Acrobat Reader. Alternatively, install foxit reader and try that.

Was the file solicited or unsolicited? If unsolicited, and you can open other PDFs on your computer without a problem, delete it. Could be virus.exe.

If solicited, download another PDF program. I like Foxit reader, and it’s free.

We had a manual for a Lasko space heater Model 8542 e-mailed to us by a repair busi jess that loaned us two space heaters pending repair of our built-in. The Adobe in my computer, as I noted, would not open it.

Do you perhaps mean model 5842? If so, the manual is available here, at the manufacturer’s website. (PDF warning, although that should be obvious.)

Oops–you’re right, Dewey. 5842. Thanks for the help. :):o

THANKS! That did it!! :slight_smile:
Foxit Reader opened my e-mail file!
I re-installed Adobe Acrobat Reader and tried again, to no avail. I got the same damn excuse. :mad:
Foxit Reader gave me no excuses. I was able to print out the instructions. Thanks very much! :slight_smile:

I wouldn’t bother with the newer Adobe Acrobat Reader DC, I’d stick with the tried & true Adobe Reader 11.0

DC (Document Cloud) has a lot of extras that are just annoying, not to mention nag screens to buy the full version…

You think THAT software shows nag screens…
I get pop-ups nagging me to install Windows 10 or 11. Constantly.:rolleyes: